Ratings based on 71 Guest Reviews

Hear it directly from our travellers
3.6 out of 5
85% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Feb. 28, 2024 on Expedia
Beauty of view of dea
5 out of 5
by A traveller

Posted Feb. 2, 2024 on Expedia
Comment from Hotel Management
Feb. 5, 2024 by General Manager, Hotel Management
Dear Mr. Davis, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to usRegards,Ayyappan KuttyGeneral Manager
3 out of 5
by A traveller

Posted Apr. 24, 2023 on Expedia
The property is great. The swimming pools are fantastic. Dinner buffet very poor for the price charged. Breakfast was great. Guests with kids beware, will be charged extras for the kids, without any additional facilities.
Comment from Hotel Management
Jun. 20, 2023 by General Manager, Hotel Management
Dear Guest,Thank you for your review. We will certainly share this feedback with all our team members. I am sure that this will be a motivation for them to continue with their services better. Thanks and RegardsAyyappan KuttyGeneral ManagerEstuary Sarovar Portico, Poovar Island
5 out of 5
by A traveller

Posted Mar. 9, 2023 on Expedia
Visited the property in first week of March with my spouse. Excellent Scenic Beauty, Excellent Staff, Very Nice Services, Nice Swimming Pools, Excellent Ambience/ Location in the lap of nature. Overall just love it…
Comment from Hotel Management
Jun. 20, 2023 by General Manager, Hotel Management
Dear Guest,Thank you for your review. We will certainly share this feedback with all our team members. I am sure that this will be a motivation for them to continue with their services better. Thanks and RegardsAyyappan KuttyGeneral ManagerEstuary Sarovar Portico, Poovar Island
1 out of 5
by A traveller

Posted Jan. 11, 2020 on Wotif
I just liked the lake in the vicinity of this hotel. I did not like the staff services at all. This hotel is very run down and needs a make over. It was nowhere close to being a 5 star hotel. Very disappointing stay.
3 out of 5
by A traveller

Posted Jan. 7, 2020 on Hotels
Good property but feels a little run down...Beautiful location but the service and the amenities don't do justice to it...Food was ok...Check in and check out was long as there was only a single cab to take the folks / baggage to and from the rooms...
Comment from Hotel Management
Jun. 20, 2023 by General Manager, Hotel Management
Dear Guest,Thank you for your review. We will certainly share this feedback with all our team members. I am sure that this will be a motivation for them to continue with their services better. Thanks and RegardsAyyappan KuttyGeneral ManagerEstuary Sarovar Portico, Poovar Island
2 out of 5
by A traveller

Not again!

Posted May 15, 2019 on Hotels
The property was rundown with very poor upkeep. Average on cleanliness. Very frequent power tripping. Below average on maintenance. But management is disorganized. Calls themselves 5star and doesn't even have a bar! The gym equipments are not maintained and rusted. Things I liked were. Staff is very courteous. Restaurant serves really nice food.
Comment from Hotel Management
Jun. 20, 2023 by General Manager, Hotel Management
Dear Guest,Thank you for your review. We will certainly share this feedback with all our team members. I am sure that this will be a motivation for them to continue with their services better. Thanks and RegardsAyyappan KuttyGeneral ManagerEstuary Sarovar Portico, Poovar Island
5 out of 5
by A traveller

Awesome resort - one of its kind.

Posted Apr. 4, 2019 on Hotels
Beautiful Resort. Would visit again if possible.
Comment from Hotel Management
Jun. 20, 2023 by General Manager, Hotel Management
Dear Guest,Thank you for your review. We will certainly share this feedback with all our team members. I am sure that this will be a motivation for them to continue with their services better. Thanks and RegardsAyyappan KuttyGeneral ManagerEstuary Sarovar Portico, Poovar Island
5 out of 5
Recommended
for Everyone
by A traveller from coimbatore

awesomeness to the core

Posted Apr. 4, 2018 on Expedia
very pleasing ambience .., we luvd .. enjoyed thoroughly ...overall it was an excellent stay
Comment from Hotel Management
May 11, 2018 by TINTU, Hotel Management
Dear Guest, We thank you for your feed back appreciation. Your words will be a great encouragement for our staffs.
1 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 11, 2018 on Hotels