10/10 Excellent
Sophie
Travelled with family
Mar 26, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sophie
Stayed 2 nights in Mar 2024
Rissai Valley, a Ritz-Carlton Reserve
5.0 star property
Family-friendly 5-star hotel with 4 restaurants
Choose dates to view prices
Photo gallery for Rissai Valley, a Ritz-Carlton Reserve
Reviews
1010 out of 10
Exceptional
Popular amenities
- Pool
- Parking included
- Spa
- Gym
- 24/7 front desk
- Breakfast available
Explore the area
Zhongcha Valley, Zhangzha Town, Ngawa Autonomous Prefecture, 623402
- Jiuzhai Valley National ParkPlace, Jiuzhai Valley National Park6 min drive
- Zharu TemplePlace, Zharu Temple8 min drive
- Shuzheng VillagePlace, Shuzheng Village17 min drive
Room options
View all photos for Premium Reserve Villa
Premium Reserve Villa
- 158 sq m
- 1 bedroom
- Valley view
- Sleeps 3
- 1 King Bed
View all photos for Reserve Two Bedroom Villa
Reserve Two Bedroom Villa
- 240 sq m
- Valley view
- Sleeps 5
- 1 Double Bed
View all photos for Villa, 1 King Bed, Patio
Villa, 1 King Bed, Patio
- 158 sq m
- Valley view
- Sleeps 3
- 1 King Bed
View all photos for Deluxe Reserve Villa
Deluxe Reserve Villa
- 158 sq m
- Valley view
- Sleeps 3
- 1 King Bed
View all photos for Rissai Villa
Rissai Villa
- 428 sq m
- Valley view
- Sleeps 7
- 3 Double Beds
View all photos for Villa, 3 Bedrooms, Kitchen
Villa, 3 Bedrooms, Kitchen
- 428 sq m
- 3 bedrooms
- Valley view
- Sleeps 7
- 3 Double Beds
View all photos for Grand Reserve Villa
Grand Reserve Villa
- 240 sq m
- 2 bedrooms
- Valley view
- Sleeps 5
- 2 Double Beds
About the area
Jiuzhaigou County
Ngawa Autonomous Prefecture retreat .Within 6 miles (10 km) of this Ngawa Autonomous Prefecture hotel, you'll find Jiuzhai Valley National Park and Jiuzhaigou Natural Reserve. Zharu Temple is within 6 miles (10 km) and Shuzheng Village is within 12 miles (20 km).
What's nearby
- Jiuzhai Valley National Park - 6 min drive - 6.2 km
- Zharu Temple - 8 min drive - 8.5 km
- Shuzheng Village - 17 min drive - 17.7 km
- Ganhaizi National Forest Park - 22 min drive - 24.4 km
- Jiafan Ancient City - 24 min drive - 25.4 km
Getting around
- Jiuzhaigou (JZH-Huanglong) - 94 min drive
Restaurants
- The Club International Lounge - 18 min drive
- 黄哈达藏家 - 3 min drive
- McDonald's 麦当劳 - 6 min drive
- 林中漫步 - 18 min drive
- Hard Rock Cafe - 7 min drive
About this property
Rissai Valley, a Ritz-Carlton Reserve
Family-friendly 5-star hotel with 4 restaurants
There are 4 restaurants on site. WiFi is free in public spaces. Rissai Valley, a Ritz-Carlton Reserve offers its guests a full-service spa, an indoor pool, and a sauna. Event space at this hotel measures 2303 square feet (214 square meters) and includes conference space. A 24-hour fitness center, a library, and a terrace are also featured at the luxury Rissai Valley, a Ritz-Carlton Reserve. Free valet parking is available. A complete renovation of Rissai Valley, a Ritz-Carlton Reserve was completed in June 2023.
Smoking is allowed in designated areas at this 5-star Ngawa Autonomous Prefecture hotel.
- 87 guestrooms or units
- 4 dining venues
- Meeting rooms
- 2303 sq ft of conference space
- 214 sq m of conference space
- Built in 2023
- Kid's club (free)
- Poolside lounge chairs
- Charging station for electric cars
- Conference space
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- Pool or billiards table
- Library
- Terrace
- Garden
- Bellhop
- Elevator
- Smoking in designated areas
- Water dispenser
Rissai Valley, a Ritz-Carlton Reserve offers 87 air-conditioned accommodations with fireplaces and minibars (stocked with some free items). Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.
This Ngawa Autonomous Prefecture hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
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Property amenities
Family friendly
- Art supplies
- Dining table
- Free children's club
- In-room crib
- Indoor pool
- Laundry facilities
- Playground
- Rollaway/extra bed (surcharge)
- Separate in-room dining area
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- Electric car charging station on site
- Free secured valet parking on site
- Onsite parking options include a garage
Food and drink
- Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CNY 398 for adults and CNY 199 for children
- 4 restaurants
Things to do
- 24-hour gym
- Bicycles
- Billiards/pool table
- Books
- Free children's club
- Full-service spa
- Indoor pool
- Library
- Playground
- Sauna
- Video library
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Area rugs in public areas
- Area rugs in room
- Elevator
- Grab bar near toilet
- Hardwood flooring in public areas
- Smooth flooring in public areas
- Smooth flooring in room
- Stair-free path to entrance
- Thin carpet in room
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible gym
- Wheelchair-accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
Room amenities
Entertainment
- TV with cable channels
Bedroom
- Blackout drapes
- Down comforter
- Free crib
- Hypo-allergenic bedding
- Pillow menu
- Pillowtop mattress
- Premium bedding
- Rollaway/extra bed (surcharge)
Bathroom
- Bathrobes
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Separate bathtub and shower
- Shampoo
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Food and drink
- 24-hour room service
- Champagne service
- Coffee/tea maker
- Dining table
- Free bottled water
- Free minibar (limited items)
- Meal delivery service
- Separate dining area
More
- Air conditioning
- Connecting rooms available
- Desk
- Desk chair
- Electrical adapters
- Energy-saving switches in guestrooms
- Fireplace
- Heated floor
- Individual decor
- Individual furnishings
- Iron/ironing board
- Laptop workspace
- LED lighting
- Phone
- Recycling
- Safe
- Separate sitting area
- Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Late check-in subject to availability
Check-out
Check-out before 11:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- Pets and service animals are not allowed at Rissai Valley, a Ritz-Carlton Reserve
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CNY 1498.0 per day.
- Free cribs (infant beds)!
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for full breakfast: approximately CNY 398 for adults and CNY 199 for children
- Rollaway bed fee: CNY 1498.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, mobile payments, Alipay, and WeChat Pay. For guests' safety, the property includes a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
We should mention
- Pool access available from 9:00 AM to 9:00 PM.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- Pets and service animals are not allowed on site.
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Property is also known as
Rissai Valley a Ritz Carlton Reserve
A Ritz Carlton Reserve Hotel Jiuzhaigou
Rissai Valley, a Ritz-Carlton Reserve Hotel
Rissai Valley, a Ritz-Carlton Reserve Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 3 out of 3 reviews
10 - Excellent
3
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Excellent
YICHEN
Travelled with group
Nov 4, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好的環境貼心的服務，非常值得前往住宿體驗
YICHEN
Stayed 2 nights in Oct 2025
10/10 Excellent
Joy
Apr 20, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joy
Stayed 1 night in Apr 2025