Note fondée sur 379 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,7 sur 5
3,6 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 21 avr. 2024
The room was clean but I wish there were less stairs and an elevator. It is easy to find and it's close to everything.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Manager, Gestion de l’hôtel
Hello Heather,We appreciate your feedback and are glad you found the room clean and enjoyed the convenient location. Your suggestion regarding the stairs and elevator will be shared with our team for consideration in future improvements. We hope to welcome you back for another stay in the future.
5 sur 5
par un voyageur

Publié le 18 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello mike,We appreciate you choosing to stay at our hotel! We hope you had a fantastic experience and look forward to welcoming you back in the future.
1 sur 5
par un voyageur

Publié le 10 mars 2024 sur Expedia
Unprofessional, I booked the dates incorrectly. They denied to update the dates, even I ask to pay additional amount if required.
Commentaires de Gestion de l’hôtel
13 mars 2024 par Manager, Gestion de l’hôtel
Hello Prashant, We aim to accommodate all our guests' requests; we suggest reaching out to our management team directly for further assistance regarding date changes. Thank you for your feedback and we hope to welcome you back in the future.
5 sur 5
par un voyageur

Publié le 29 déc. 2023 sur Expedia
Staff very friendly and the convenience of walking distance to the popular spots; will stay again :)
Commentaires de Gestion de l’hôtel
9 févr. 2024 par Manager, Gestion de l’hôtel
Hello Carolyn,Thank you for choosing our hotel for your recent stay and for taking the time to share your positive experience with our friendly staff. We are delighted to hear that our location worked well for you and that you found it convenient to reach popular attractions on foot. We look forward to welcoming you back for another enjoyable stay in the future.
3 sur 5
par un voyageur

Publié le 6 déc. 2023 sur Expedia
The location was great as it’s close to the US/Canada border, but the hotel was more like a motel. Yes, the price was fair but next time I may pay a little more extra for a cleaner and safer hotel. It felt a little sketchy.
Commentaires de Gestion de l’hôtel
7 déc. 2023 par Manager, Gestion de l’hôtel
Hello Stephanie, Thank you for choosing our hotel for your recent stay. We appreciate your feedback and apologize if our accommodations did not meet your expectations. We value your safety and cleanliness concerns and will take them into consideration for future improvements. We hope you will give us another opportunity to provide a better experience in the future.
5 sur 5
par un voyageur

Publié le 20 nov. 2023 sur Expedia
👍
Commentaires de Gestion de l’hôtel
21 nov. 2023 par Manager, Gestion de l’hôtel
Hello OLEXANDR,Thank you for sharing this review, and we welcome you to visit us again anytime!
5 sur 5
par un voyageur

Publié le 19 nov. 2023 sur Expedia
I appreciated that it was right across the street from the casino at a fraction of the price!
Commentaires de Gestion de l’hôtel
21 nov. 2023 par Manager, Gestion de l’hôtel
Hello 2nd_1st,Thank you for your feedback! We're glad to hear that you found our hotel's location convenient and affordable. We strive to provide value for our guests and we're delighted that this was reflected in your experience. We hope to have the opportunity to welcome you back in the future.
4 sur 5
par un voyageur

Publié le 13 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
16 nov. 2023 par Manager, Gestion de l’hôtel
Hello Alexander,Thank you for sharing your feedback with us. We appreciate your rating and are glad that you enjoyed your stay with us. We strive to provide exceptional service and a comfortable experience for all our guests. If you have any future inquiries or require further assistance, please do not hesitate to contact us. We look forward to welcoming you back in the future.
3 sur 5
par un voyageur

Publié le 13 nov. 2023 sur Hotels
Everything was fine but I wished the tv had fox channel. Missed my football game.
Commentaires de Gestion de l’hôtel
13 nov. 2023 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
4 sur 5
par un voyageur

Publié le 11 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
13 nov. 2023 par Sophia CSR, Gestion de l’hôtel
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.