Note fondée sur 893 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hôtel correct pour un court séjour
Publié le 24 mai 2022 sur HotelsHôtel correct grande chambre mais très petite salle de bain. Petit déjeuner particulièrement médiocre
Commentaires de Gestion de l’hôtel
3 août 2022 par Marcea, Gestion de l’hôtel
Thank you for your feedback.
par un voyageur
Hors saison
Publié le 16 avr. 2022 sur HotelsL'hôtel est en rénovation et il en a besoin. Les lits sont confortables et l'espace nuit est joli mais les salles de bain sont vieillottes, les plafonds a refaire. Pas de restaurant en semaine seulement quelques pizzas. Le petit dejeuner même compris etait catastophique. Des muffins et des bagels encore congelés dans le présentoir, rien pour tartiner excepté du beurre et du sirop d'érable... En résumé l'ensemble etait triste, mais tout de même bien placé !
Commentaires de Gestion de l’hôtel
28 avr. 2022 par Danielle, Gestion de l’hôtel
Thank you for staying with us and we appreciate your feedback. The Papa Johns restaurant is open 7 days a week and the burger place is only opened on the weekends due the season not starting yet.
par un voyageur
Publié le 12 juill. 2021 sur Expedia
Very bad maintenance
par un voyageur
Publié le 5 mai 2024
The parking lot was very small, and within 20 mins of being there someone banged my car door ! And you have to pay $19.95 to park there !
I found candy wrapper on the floor and the shower ran out to across the bathroom floor .
The guy that checked in was polite and helpful and the lady that checked us out was polite !
Commentaires de Gestion de l’hôtel
6 mai 2024 par Ariana S , Gestion de l’hôtel
The Quality Hotel wants to apologize for your experience during your stay. As for the parking fee, most hotels in the downtown area also charge for parking and the city charges you to park on the street. We are sorry for this inconvenience if you were not aware of this. We will continue working to meet your highest expectations. Have a great day!
par un voyageur
Publié le 23 févr. 2024 sur Expedia
There weren't a whole lot of dining or restaurants around the area. Im thinking because of it being the off season
Commentaires de Gestion de l’hôtel
10 avr. 2024 par Victoria Halladay- AGM, Gestion de l’hôtel
Thank you for your positive review, we do hope your choose our property for your accommodations if you are traveling to the Niagara falls area in the future.Have a great day!
par un voyageur
Publié le 20 févr. 2024 sur Expedia
This property was a disappointment. There were a few gems of employees sprinkled in, but most were not service focused at all. Room service was at request, so I requested it - they never came. I asked for towels, they never came and eventually, I would need to go down to the desk to get them.
Breakfast was cold pancakes and cold eggs - guests were an afterthought.
The pool area did not have many towels sticked, which made it hard with kids. The hot tub wasn't hot, and there were children there without supervision (which wasn't the hotels fault, but no safeguards at all).
I do not recommend this hotel - and I am typically understanding.
Commentaires de Gestion de l’hôtel
10 avr. 2024 par Victoria Halladay- AGM, Gestion de l’hôtel
We would like to apologize for the bad experience you have faced during your stay with us, if you choose to stay with us again, we hope to make your experience a better one next time.Have a great day!!
par un voyageur
Publié le 19 févr. 2024
Commentaires de Gestion de l’hôtel
10 avr. 2024 par Victoria Halladay- AGM, Gestion de l’hôtel
It looks like we didn't meet your expectations during your stay, please feel free to contact the hotel directly and someone from our management team will be happy to talk to you to see what we can improve on next time you may visit.Thank you have a great day!
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 avr. 2024 par Victoria Halladay- AGM, Gestion de l’hôtel
It looks like we didn't meet your expectations during your stay, please feel free to contact the hotel directly and someone from our management team will be happy to talk to you to see what we can improve on next time you may visit.Thank you have a great day!
par un voyageur
Publié le 17 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 avr. 2024 par Victoria Halladay- AGM, Gestion de l’hôtel
It looks like we didn't meet your expectations during your stay, please feel free to contact the hotel directly and someone from our management team will be happy to talk to you to see what we can improve on next time you may visit.Thank you have a great day!
par un voyageur
Publié le 4 févr. 2024 sur Expedia
As it was off-season, I got an un-beatable rate. Clean, quiet, coffee, fridge, microwave, and free breakfast if I got down there before 10:30. Very nice.
Commentaires de Gestion de l’hôtel
10 avr. 2024 par Victoria Halladay- AGM, Gestion de l’hôtel
Thank you for the positive review, we hope you choose to stay with us again if you are traveling in the Niagara falls area.Have a great day!
