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Quality Hotel & Suites At The Falls

2.5 star property
Hotel near Old Falls Street in Niagara Falls

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Photo gallery for Quality Hotel & Suites At The Falls

Exterior
Exterior
Interior entrance
Property amenity
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Pool
  • Pet-friendly
  • Breakfast included

Explore the area

View in a map
240 1st Street, Niagara Falls, NY, 14303
  • Place, Niagara Falls State Park
    ‪2 min walk‬
  • Place, Conference Center Niagara Falls
    ‪2 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪5 min walk‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

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About the area

Niagara Falls

Heart of Niagara Falls.With a stay at this Downtown Niagara Falls hotel, you'll be steps from Niagara Falls Culinary Institute and Old Falls Street. Niagara Adventure Theater and Conference Center Niagara Falls are also within half a mile (1 km).

What's nearby

  • Old Falls Street - 1 min walk - 0.0 km
  • Niagara Falls State Park - 2 min walk - 0.2 km
  • Conference Center Niagara Falls - 2 min walk - 0.2 km
  • Seneca Niagara Resort & Casino - 5 min walk - 0.5 km
  • Rainbow Bridge - 6 min walk - 0.6 km

Getting around

  • Niagara Falls Station - 4 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Halal Kitchen - ‬5 min walk
  • ‪Red Coach Inn Restaurant - ‬4 min walk
  • ‪Anchor Bar - ‬3 min walk

About this property

Quality Hotel & Suites At The Falls

Hotel near Old Falls Street in Niagara Falls
Quality Hotel & Suites At The Falls offers its guests an indoor pool and a hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Quality Hotel & Suites At The Falls. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Niagara Falls hotel.

  • 1 building
  • 206 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 19.95 per night)
  • Covered self parking on site (USD 19.95 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
  • Only dogs are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 19.95 per night (in/out privileges)
  • Nearby parking fee: USD 19.95 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 425 out of 1592 reviews
Rating 8 - Good. 362 out of 1592 reviews
Rating 6 - Okay. 341 out of 1592 reviews
Rating 4 - Poor. 234 out of 1592 reviews
Rating 2 - Terrible. 230 out of 1592 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

John

Stayed 2 nights in Sep 2025

2/10 Terrible

Kathy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tasnim

Stayed 1 night in Aug 2025

6/10 Okay

Alexandria

Travelled with partner
Liked: Staff & service
Near everything
Stayed 1 night in Aug 2025

10/10 Excellent

Ashisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Close to the falls, food, entertainment etc. Breakfast was busy but good. Overall a good place.
Stayed 2 nights in Aug 2025

10/10 Excellent

Valeriy

Stayed 1 night in Aug 2025

8/10 Good

JOSE ROBERTO L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Claudia

Liked: Cleanliness
Pool and hot tub were really nice. Could use a good carpet cleaning and/or updated look in hallways. Very limited dining options around hotel unless you love Indian cuisine. Couldn't accommodate a large crowd in breakfast area and options were limited. Staff outisde of the front desk weren't friendly and accommodating. There was a small fire during our stay and staff wasn't really good with communicating and updating everyone while we waited outside. The rooms were nice however and seemed well maintained.
Stayed 2 nights in Aug 2025

8/10 Good

Adolfo

Stayed 3 nights in Jun 2025

2/10 Terrible

Anggie

Disliked: Cleanliness, staff & service, property conditions & facilities
El hotel no le hacen mantenimiento, la habitacion un poco sucia y un olor extraño el desayuno no es bueno ademas muchas colas
Stayed 2 nights in Aug 2025

10/10 Excellent

Noel

Disliked: Cleanliness, staff & service
mb
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Weekend Getaway

Can’t beat the location — we left the car parked and walked to everything we wanted to do, including heading into Canada. The new management was awesome: friendly and helpful even when it got really busy. The hotel does feel dated and touristy, but for a quick weekend stay it worked just fine.
Stayed 2 nights in Aug 2025

4/10 Poor

Anil Kumar, Houston

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was convenient to walk to the falls, the food options around the hotel were good. The only problem I faced was the water leak due to rain and it made my bag and iPad wet and charging got broken, the staff did not care much about the incident.
Stayed 1 night in Aug 2025

2/10 Terrible

Jennifer

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room stank really bad, so I asked for another room. It was worse than the first. It was really run down, and the parking was at a deserted garage two blocks away. Then there was a fire alarm in the middle of the night.
Stayed 1 night in Jul 2025

4/10 Poor

Betsy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was not up to Quality Inn standards. The bottom of the shower curtain had pink mold.
Stayed 1 night in Aug 2025

4/10 Poor

Mary

Travelled with family
Disliked: Amenities
Beds good room clean place dirty pool dirty lobby dirty
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Weed smell everywhere. Loud elevators and guests roaming all night. Only thing plus about this hotel is location.
Stayed 1 night in Aug 2025

8/10 Good

Wilbur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location but a few problems

1st the location could not be better, 10 minute walk to the falls. Beds were semi comfortable, sheets kept pulling off the bed in the night. Hotel was clean and everyone was friendly. A few negatives but I would still stay here again despite them. Parking is a hassle, there are only a few spaces at the hotel, otherwise you park about a 5 min walk down the street in the garage. No matter where you park it’s 20/day. The pool we did not use as it was pretty cloudy and we were unable to see the bottom. Breakfast was a nightmare, they had free continental breakfast but the lines were long to make a waffle or toast. They ran out of bagels and cream cheese on day 2 and we went down about 730 am. The seating is limited so we stood and ate at the bar bc our daughter is older but would not be ideal for a family. They do have papa John’s in the hotel which was delicious and a small window that had burgers and fries. For what we were there for it was fine and would stay again. Not a lot of restaurants close by, they had the rainforest and Hard Rock Cafe, other than that mostly India food. We did eat at flip burger which is like a 5 guys back home.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alvaro

Stayed 1 night in Aug 2025

2/10 Terrible

Kevser

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Jul 2025

2/10 Terrible

Ravi, Rochester Hills

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were dirty along with breakfast area. There was no enough tables for breakfast. Also the room next door were making noise the full night..looks like there were more than 10 kids in one room. I will never stay there.
Stayed 1 night in Aug 2025

10/10 Excellent

Aliaksandr, Brooklyn

Stayed 2 nights in Aug 2025

2/10 Terrible

Karen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
El baño estaba super sucio. El olor en los pasillos y acensor es terrible. El desayuno solo fue pan y pancake. Entre semana no hay huevos
Stayed 2 nights in Aug 2025

4/10 Poor

Ana

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Amy

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025