Ratings based on 254 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
79% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from Brunswick

Posted Nov. 8, 2023 on Expedia
I was very impressed with the facilities here. The room was extremely clean and the bathing pools were great. I really enjoyed my breakfast too and thought the food selection was excellent. Would definitely stay here again.
5 out of 5
by A traveller

Posted Jul. 14, 2023 on Expedia
Staff were friendly at check in and out. Everything was very clean. Convenience store attached to hotel.
5 out of 5
by A traveller from Federal Way

Posted Apr. 10, 2023 on Expedia
Friendly staff well prepared for early arrival and getting us on our way.
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 14, 2022 on Hotels
5 out of 5
by A traveller

Great hotel

Posted Dec. 30, 2021 on Hotels
Hotel was close to the train station and a Pleasant stay. The room was clean and had everything I needed. Breakfast the next morning was delicious too. I would definitely stay again.
4 out of 5
Recommended
for Everyone
by A traveller

Posted Mar. 1, 2018 on Expedia
cameto visit home town and family, came wrong time of year too coldand lots of snow
5 out of 5
by Zoltan

Posted May 31, 2017 on Hotels
All was just fine.
5 out of 5
by Zoltan

This traveller left a rating score only Posted May 26, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A traveller from Tokyo,Japan

Take a bath at this hotel! Refreshing!

Posted Oct. 30, 2016 on Expedia
Pros: The staff were so hospitable!
Cons: My single room was a little small comapred to other places I have stayed in Niigata before.
Location: Right near the station--Good shopping,dining,fun shops nearby!!
Nice hotel. My single room was a bit small however,but the staff at the front desk, and the breakfast staff were wonderful. The breakfast was nice because it featured Niiigata rice and local dishes!! Perfect! Good location and there is a convenience store connected to the hotel.Convenient! Try it once--you'll enjoy it!!!
4 out of 5
by A traveller

Posted Oct. 29, 2016 on Hotels
it was good enough foe the price. service was great, location was great, little bit run down but overall with that price range, I will stay again.