Note fondée sur 129 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 déc. 2023 sur Expedia
par un voyageur
Publié le 10 nov. 2023 sur Expedia
LOVED our time here! It felt like the secret garden. So quaint and you could really feel the history. The grounds were beautiful and we loved all the sitting areas outside to hang out and relax. Really loved the fire pit! Only complaint is I am very sensitive to mold and there were some signs of water damage in the bathroom- staining on the floors and rippling on the walls. That concerned me. Other than that- we loved every second!!
par un voyageur
Publié le 15 oct. 2023 sur Expedia
par un voyageur
Publié le 4 sept. 2023 sur Expedia
Listing said in-room microwave and in-room refrigerator, as well as air conditioning (which obviously implies in the room). None of these were true and the room was just slightly larger than the queen bed in it. Also, the place reeked of mold. However, the proprietor immediately and cheerfully refunded our entire 2-night cost, which earned a couple more stars here than I would have given it. And to be fair, it really is a beautiful property, with a majestic main house and lots of lush greenery, gazebos, etc. The "Cottage" unit here needs to go back to being a storage shed, though! Caveat emptor, folks.
Commentaires de Gestion de l’hôtel
7 sept. 2023 par Beki, Gestion de l’hôtel
Chris,Thank you for your feedback. We do take all complaints seriously and are taking steps to address all of the concerns you raised. Which will hopefully improve on the experience for any future guests.In regards to the information about there being amenities in the room that are not present, I have attempted to go through and correct any false information. I believe previously, we indicated that there is access to a microwave and fridge (inside the main house) which got noted as inside the room. I appreciate you telling me that this is specifically listed as what we see on our end is often very different to the guest experience.This has been an unusually wet year and our usual methods of keeping the Cottage mold free have clearly been insufficient. We are now taking further action to eradicate this issue. I apologize that the problem was not fixed prior to your stay.
par un voyageur
Publié le 1 sept. 2023 sur Expedia
Good communication with the staff and the space had a lot of character. Unfortunately, when I tried to take a shower in the morning there was no hot water.
Commentaires de Gestion de l’hôtel
7 sept. 2023 par Beki, Gestion de l’hôtel
Thank you for taking the time to review us Richard.I'm so sorry that there was not hot water for your shower in the morning. It can take a long time for the water to circle through the system. I am sorry that this impacted your stay.
par un voyageur
Best Place for a Stay in Nipomo
Publié le 25 juill. 2023 sur HotelsOur stay was in the Carriage House, which was a room sperate from the main house.The room was spacious. Overall the grounds are beautiful and quiet. The only disappointment was as advertised as a bed and breakfast the breakfast was a disappointment from our stays at other B&B.
Commentaires de Gestion de l’hôtel
26 juill. 2023 par Kevin, Owner, Gestion de l’hôtel
I'm sorry the breakfast did not meet your standards. We use to do full gourmet breakfasts, but found many guests simply wanted a bagel and coffee. There was a lot of waste. That's why we went to a Continental Style breakfast. If you would like a full cooked breakfast on your next stay, simply let us know, thanks.
par un voyageur de Placerville
Publié le 25 juill. 2023 sur Expedia
Love the old house and the grounds! Didn’t like that my bathroom was down the hall and served as the access point for the laundry room, and the toilet leaked. The kitchen appliances mention as “in room” are downstairs in the communal kitchen, not in the room. They provide a nice breakfast, good coffee and a selection of teas, fruit and a bath robe. Nearby Mother Shuckers restaurant was very good.
Commentaires de Gestion de l’hôtel
26 juill. 2023 par Kevin, Owner, Gestion de l’hôtel
Sorry for the confusion with the bathroom. Even though it is Private to your room, we understand many Guests would prefer the bathroom be ensuite. We have 3 rooms with the bathroom inside the room for future reference. Please inform us in the future if the toilet or anything else is leaking. Sorry but we have no control over how some sites describe our Kitchen Appliance location. We apologize for the misunderstanding and will provide you a 20% discount for your inconvenience if you stay with us in the future.
par un voyageur
Family wedding
Publié le 24 juill. 2023 sur HotelsWe had a great stay and the staff were very friendly and informative of the area.
Commentaires de Gestion de l’hôtel
24 juill. 2023 par Kevin, Owner, Gestion de l’hôtel
Thank you so much. We hope to see you again soon.
par un voyageur
Publié le 17 juill. 2023
Absolutely love this place. The Most Awesome Hospitality and Delicious Breakfast. It My Favorite place❤️❤️
Commentaires de Gestion de l’hôtel
2 sept. 2023 par Beki, Gestion de l’hôtel
Thank you so much Candy, it was a pleasure hosting you. We hope to have you back again!
par un voyageur
Publié le 6 juill. 2023 sur Hotels
So nostalgic and comfortable! Linae was very nice and accommodating. Her recommendation for Jockos was appreciated! Keith was our breakfast chef and recommended Lovi’s in Calabasas! So good! Thanks
Commentaires de Gestion de l’hôtel
7 juill. 2023 par Beki, Gestion de l’hôtel
Thank you for your wonderful review Kimberly! We are so glad you enjoyed your stay with us!
