Ratings based on 66 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Auburn
Posted Feb. 2, 2024 on Expedia
This is a quiet, immaculate and lovely property. It's very close to (only about 5 minute drive) Arashi beach, Super Food, Palm and Eagle beach. I found that Rt 2 is easier to drive than Rt 1, since Rt 1 has higher speed limit and busier. The property is in walking distance to Palm beach (10 min walk using the short cut). The staff (Dana and Joel?) was really nice and attentive. Although there was a language barrier, they use a phone app to interpret, so we didn't have any problem communicating. The kitchen is fully equipped, and they even have a cooler and beach bag for you to use. There were many mosquitos in the bathroom/room so I do recommend a bug spray. The pool/common area was cute and nicely kept. Make sure to park your car half way up on the sidewalk, to make enough room for big vehicles to pass by. Highly recommend and I would definitely stay here again!
Comment from Hotel Management
Feb. 4, 2024 by Andrea, Hotel Management
Thanks for your amazing review has been a pleasure for us to host you in my property.RegardsAndrea
by A traveller
Posted Jan. 22, 2024 on Expedia
Walkable distance to the beach
Accommodating staff
Comment from Hotel Management
Jan. 22, 2024 by Andrea, Hotel Management
Thanks for your lovely review RegardsAndrea
by A traveller
Posted Oct. 8, 2023 on Expedia
Beautiful place to stay
Comment from Hotel Management
Oct. 15, 2023 by Andrea, Hotel Management
Thanks a lot for your nice review.RegardsAndrea
by A traveller
Posted Sep. 17, 2023 on Expedia
My entire stay was an inconvenience. My room was infested with bugs, specifically on my bed sheets and bathroom. My first night they gave my room to someone else and I had to wait for another room. Nothing was offered for my inconvenience but an apology. But the last straw was the bug infestation on my last night there. I ended up leaving a day early. The owner gave me a one night refund. Nice place but I felt very uncomfortable from the day I arrived.
Comment from Hotel Management
Sep. 21, 2023 by Andrea , Hotel Management
Hi Cheri,Honestly, I'm very sorry to read your review as it is totally false and really sorry given that we always do our job with a lot of passion and always try to make our guests feel treated in the best possible way.In your case you arrived the day after your scheduled check in due to the cancellation of your flight, at the moment of your arrival you were evidently already very upset and you immediately accused Expedia of the cancellation of the flight the previous day, I tried politely to explain to you that even if you had bought a flight + accommodation package with them, Expedia is not an airline and they were not responsible for the flight or its cancellation, it was 1.30pm and you very rudely demanded to have an immediate check in when the check was scheduled for 4pm, I offered you without any mark-up an upgrade to a higher apartment than the one you booked to try to make you relax and enjoy the short holiday in the best possible way.On the morning of the second day I moved you to your original apartment at 11 am so you could enjoy your day 100%, in the evening at around 9 pm I was on site for late check-ins and you wrote to me that you had insects in the apartment , I immediately came to look and there were 2 flies in number that came out of your fruit, I tried to explain to you where they came from, I made you change the sheets which were clean anyway and since you wouldn't stop screaming that everything was going wrong even if really there was not even the slightest responsibility for any problem that occurred after calling Expedia assistance I offered you a refund for the night just to make you feel comfortable.Yesterday I read your completely false review with the worst possible rating, I immediately contacted Expedia to have it removed as totally untrue, I hope that as professionals in our work they can do it, I am extremely disappointed with your attitude.I wish you a good day and that you will not have any problems again in your future stays.
by A traveller
Posted Sep. 17, 2023 on Expedia
This property fit my needs. They ensured I had a pleasant stay. I would book again.
Comment from Hotel Management
Sep. 17, 2023 by Andrea, Hotel Management
Thanks a lot for your nice words has been a pleasure to host you RegardsAndrea
by A traveller
Posted Sep. 5, 2023 on Expedia
The hotel has been very amazing place. Beyond my expectation. Very quite and private area. Accommodations espectacular. Beds excellent , kitchen, and nice spaces to enjoy. Excellent Attention from staff , and clean placa all the time.
We truly recommend Aruba Lagunita, I will definitely will come back here for my next vacation. Absolutely beautiful. And the price very reasonable .
Comment from Hotel Management
Sep. 6, 2023 by Andrea, Hotel Management
Thanks a lot for your nice words about your stay with us.Has been a pleasure to host you in my property.RegardsAndrea
by A traveller
Posted Jul. 23, 2023 on Expedia
Comment from Hotel Management
Jul. 24, 2023 by Andrea, Hotel Management
Thanks a lot has been a pleasure to host you.RegardsAndrea
by A traveller
Posted Jul. 22, 2023 on Expedia
super clean...inside and outside... you can tell the staff are OCD about keeping everything in order. Short walk to the Marriott where the rest of my family stayed, lots of dining and shopping options close by. A/C in Aruba tends to be one unit per room, but those units are way better than usual central AC at the Marriott...I'm picky about the AC when I sleep, and the AC here exceeded my expectations. Loved having a full kitchen as an option too. While sleeping, the place was dead quiet at night and morning. Was easy to work remotely in the morning before starting my day as the wifi was very fast too.
Comment from Hotel Management
Jul. 24, 2023 by Andrea, Hotel Management
Hi allen,Has been really a pleasure to host you and your son in my property.We really love when our guest enjoy their stay with us.RegardsAndrea
by A traveller from Washington
Posted Jul. 2, 2023 on Expedia
Very clean, nice staff, relatively near the beach, a bargain.
Comment from Hotel Management
Jul. 6, 2023 by Andrea, Hotel Management
Thnaks a lot for your nice review RegardsAndrea
by A traveller
Posted May 16, 2023 on Hotels
Comment from Hotel Management
May 19, 2023 by Andrea, Hotel Management
Hi Bruna,Thanks for your nice review , has been a pleasure to host you with us in my property.RegardsAndrea
