Note fondée sur 820 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 avr. 2024
Needs updating
Please send me an itemized bill! Thank you!
Commentaires de Gestion de l’hôtel
29 avr. 2024 par GM, Gestion de l’hôtel
Dear Nancy, We appreciate you choosing us and for providing recommendations for improvement. Please contact your booking source to receive your requested itemized bill. Thank you for your feedback and we hope to host you again. Best, Michael Pitstick, GM
par un voyageur
Publié le 13 avr. 2024
Very nice place
Commentaires de Gestion de l’hôtel
13 avr. 2024 par GM, Gestion de l’hôtel
Dear sam, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Michael Pitstick, GM
par un voyageur
Publié le 10 avr. 2024
Great stay. Excellent breakfast option.
Commentaires de Gestion de l’hôtel
11 avr. 2024 par GM, Gestion de l’hôtel
Dear Richard, It is wonderful to hear that staying at our hotel met your expectations and that our breakfast options were a highlight. Thank you so much for being our valued guest and taking the time to share this tremendous account of your experience. We appreciate your kind words and look forward to your return. Best, Michael Pitstick, GM
par un voyageur
Publié le 31 mars 2024
The walls are paper thin and the hotel could use an upgrade/makeover. The room furniture is old and it does have a musky smell
We were here for one night …I don’t think I would stay longer than that
Commentaires de Gestion de l’hôtel
1 avr. 2024 par GM, Gestion de l’hôtel
Dear Kitanya, Thank you for taking the time to share your experience with your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. Sincerely, Michael Pitstick, GM
par un voyageur
Publié le 15 mars 2024 sur Expedia
It was old and you have to pay for parking
Commentaires de Gestion de l’hôtel
16 mars 2024 par GM, Gestion de l’hôtel
Dear Girlvester, Thank you for taking the time to write; I appreciate your honest feedback regarding our parking. In an effort to keep our rates as competitive as possible, we separate out our parking fee, rather than add it to our room rate, to accommodate our guests without vehicles. Again, thank you for your valuable feedback; rest assured we do review it as a team to ensure we are consistent in delivering an exceptional and comfortable stay for every guest on every visit. We hope you look forward to your next visit as much as we do. Sincerely, Michael Pitstick GM
par un voyageur
Publié le 14 mars 2024 sur Expedia
Great place
Commentaires de Gestion de l’hôtel
15 mars 2024 par GM, Gestion de l’hôtel
Dear Ryan, Thank you for being our valued guest and for your generous review! It was a pleasure to host you, and we can’t wait to welcome you again. Best. Michael Pitstick
par un voyageur
Publié le 14 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 avr. 2024 par GM, Gestion de l’hôtel
Dear Milton, Our top priority is to provide exceptional hospitality. We apologize for not meeting your expectations and appreciate your feedback. We hope to exceed your expectations on your next visit. Sincerely, Michael Pitstick, GM
par un voyageur
Publié le 13 mars 2024 sur Expedia
GREAT staff, GREAT location! The food in the restaurant was surprisingly good!
Commentaires de Gestion de l’hôtel
14 mars 2024 par GM, Gestion de l’hôtel
Dear Mark, Thank you for sharing your positive experience during your stay with us. We greatly appreciate your kind words and recognition of our team's commitment to providing exceptional guest experiences. We look forward to welcoming you back soon. Best, Michael Pitstick GM
par un voyageur
Publié le 11 mars 2024 sur Expedia
Loved the suites and evening reception. Staff was cheerful and helpful
Commentaires de Gestion de l’hôtel
12 mars 2024 par GM, Gestion de l’hôtel
Dear beverly, That is what we like to hear! Thank you so much for your generous review and, more importantly, for being our valued guest. It was our pleasure to host you, and we hope your travels bring you back to the area soon. Best, Michael Pitstick GM
par un voyageur
Publié le 10 mars 2024 sur Expedia
Everything was convenient
Commentaires de Gestion de l’hôtel
10 mars 2024 par GM, Gestion de l’hôtel
Dear Don,Thank you for choosing our Embassy Suites Charleston Area Convention Center. We enjoyed having you as our guest, and we look forward to welcoming you again.Sincerely,Michael PitstickGeneral Manager
