Note fondée sur 265 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,4 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 janv. 2024 sur Expedia
I arranged a 2-night stay at Hotel Belmonte through Expedia: on the webpage, no mention of a NIGHTCLUB the hotel is situated above is provided. This listing is misleading in that such essential information has been omitted: if I had been made aware that the hotel is situated above a club, I would not have booked it.
After checking in, I took photographs of the room to show the disgusting, broken and run-down condition of it- they’re all attached here.
On the nighttime, it was apparent how disturbing the nightclub was due to the loud, thumping music. Even after it closed at 3am, patrons were still loitering and shouting outside; it was apparent they were not being moved on out of respect for hotel guests.
This resulted in two nights of little to no sleep. Security staff outside the hotel implored us to get a refund, as they were fully aware of Hotel Belmonte’s deceptive way of advertising. When I complained to the hotel manager, he simply said,
“There’s nothing I can do” and gestured for me to leave.
When I contacted Expedia for a refund, their process involved- wait for it- ASKING PERMISSION from the manager for me to get my money back. He said no. As far as Expedia was concerned, that was the matter closed.
Still considering Hotel Belmonte? No, I didn’t think so.
par un voyageur
Publié le 21 janv. 2024 sur Hotels
par un voyageur
Publié le 28 déc. 2023 sur Expedia
Parking was awkward and the room amenities were very dated but the location of the property was next to loads of clubs and shops, and the room did the job just as intended.. for somewhere to sleep once you’re all partied out!
par un voyageur
Publié le 26 nov. 2023 sur Expedia
This is a great budget option for a short stay in Norwich. We had seen the reviews warning about the noise from the nightclub below so came prepared with earplugs, unfortunately they didn't block the noise. Bed and room were comfortable, probably better for a midweek stay.
par un voyageur
Publié le 10 oct. 2023 sur Hotels
par un voyageur
Publié le 23 sept. 2023 sur Hotels
The facilities are not well maintained. Parts of the room were dusty. There was rust around the sink fixtures. Hard to sleep as it is next to a nightclub.
par un voyageur
Publié le 14 sept. 2023 sur Expedia
par un voyageur
Publié le 28 août 2023 sur Hotels
par un voyageur
Publié le 24 juill. 2023 sur Hotels
par un voyageur
Publié le 24 juill. 2023 sur Expedia
I found the concept of this hotel doubling up as a night-club slightly unusual, but don't let that put you off staying here. Far from it, this actually adds to its appeal.
The room I was staying in was OK, as I was only there for a couple of nights. So I didn't need a great deal to get by while staying there.
It's very easy to get to, because if your traveling to Norwich by train. It's literary five minutes walking distance, also if your on a tight budget like I was do consider putting this hotel on your list. But because it's quite a small hotel, it doesn't have that many rooms.
The only issue I did have was that if you need help from the staff, they are not always around. Also if you stay at the hotel during the weekend, do take into account that from 11pm till 3am, is when the night-club opens up. So you might find it hard to get some sleep, but don't let that put you off.
Apart from that, it's a lovely little hotel which is worth checking out.
