Ratings based on 181 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Burnaby
Posted Oct. 20, 2023 on Expedia
by A traveller
top
Posted Sep. 26, 2023 on Hotelsby A traveller
Posted Sep. 21, 2023 on Hotels
by A traveller
Posted Aug. 27, 2023 on Expedia
Bed extremely uncomfortable, pillows and duvets flat. Standard rooms are smelly and dark, very dingy. Upgraded (so we thought) after seeing first room to the loft room. Room renovated, but not the bathroom nor the beds/ bedding. False advertising. Drain in shower didn’t drain and shower small. Rooms are hot and noisy outside so having window open isn’t great at night. Way overpriced and overall very dissatisfied with my stay. Would prefer a discount for my stay or at least to receive a free upgrade.
by A traveller
Bed after hours check in
Posted Feb. 26, 2023 on HotelsI checked in after 10 PM and had to call the emergency number as I did not receive after hours check-in instructions as was promised; they arrived at 2:38 AM at night. It was a hassle to check in. The room was great but the bathroom was disappointing: water running from the shower house and a continuous noise from the drainage system.
by A traveller
Posted Oct. 29, 2022 on Hotels
by A traveller
Terrible
Posted Jul. 1, 2022 on HotelsIt started by arriving and no one spoke English. Then our room, dark and dirty! They advertised stating no ac. Well, thats so true! The rooms were 98 degrees!!! We asked for a fan. The answer was no!! 10 minutes after checking in we were checking out!!! Did they offer a refund? Absolutely not, they did not even say sorry! I seriously would not put my dog there overnight. It deserves more than what they offer!! Stay away. Far away. Run!!!!!!
by A traveller
Posted Dec. 21, 2021 on Hotels
by A traveller
Posted Mar. 16, 2021 on Hotels
by A traveller
Posted Aug. 28, 2020 on Hotels
