4/10 Poor
Elise
Oct 8, 2025
Short of expectations
We’ve rated our stay lower than most because we had just come from an outstanding adults-only resort where service was personal, calm, and genuinely caring — every guest was known by name. In comparison, this property felt chaotic and impersonal.
This was like a gated retreat where upon arriving here felt like we lost our sense of freedom and peace. The coffee was disappointing, and several advertised amenities weren’t available during our stay. We also requested a transfer to the supermarket but were forgotten and ended up booking our own Grab.
On a positive note, the spa staff and room stylist team were excellent — they were professional, kind, and attentive, and truly lifted the experience.
Overall, if it’s your first time in Bali, this place might impress. But for returning travellers or those accustomed to a more polished, service-led experience, and culture it may fall short of expectations
Elise
Stayed 4 nights in Oct 2025





















