Note fondée sur 43 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 sept. 2021 sur Expedia
I circled the property which street parking lot. There were two spots right in front of the hotel which had busted glass where car windows were busted and broken into. Shady characters walking all around. I didn’t even stop. I’d rather lose the money than stay there.
par un voyageur
Publié le 21 sept. 2021 sur Expedia
Beautiful hotel with comfortable rooms and great staff. Didn't spend much time in the area but there were lots of good food options that we saw or noticed online. Was easy to drive around the area, too.
par un voyageur
Super ceady area. Not as advertised. NO PARKING.
Publié le 7 juin 2021 sur HotelsWhen we arrived at the hotel, we tried to enter to find out where we could park and the front doors were locked even though it was after check in time. I called the hotel to tell them we were out front and so the front desk lady came out to let us in. We asked her where to park our car. This hotel advertises as having PARKING INCLUDED which was the ONLY reason we booked it. They don't have parking at all and offered us street parking as "included". But then said it's not a good idea to leave the car on the street overnight. That we could pay for the parkade around the corner but they're closed from 6pm to 10am and you have no access to your car during that time. We had an early morning flight to catch and so couldn't park there either. It's in a super ceady part of town, garbage all around on the streets, cardboard in some of the windows of the hotel building. We decided that we were not staying there and booked another hotel in the city.
Commentaires de Gestion de l’hôtel
8 juin 2021 par Tikki, Gestion de l’hôtel
Dear sir/madam,
Thank you for taking the time to share your review with us, we appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.
We apologize for your unpleasant experience. The third party website hotels.com misadvertised our parking amenity. Our hotel offers self street parking and parking garages offsite, and we provide directions to 2 garages nearby for all the guests (less than 800ft). We have been in contact with hotels.com to adjust the parking amenity and hope to resolve this matter as soon as possible.
Only hotel guests will be provided with a password to have access of the entry after check-in. And we always have staff on duty during check-in hours for all your questions and concerns. We also remodeled part of the hotel during the pandemic, as some rooms are not yet done being furnished and they are closed to the public. We hope you enjoyed your stay in the city.
Again, we apologize for the inconvenience and thank you for your understanding.
par un voyageur
Publié le 6 juin 2021 sur Hotels
Commentaires de Gestion de l’hôtel
8 juin 2021 par Tikki, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback
par un voyageur
Publié le 24 mai 2021 sur Hotels
Tv didn’t work wouldn’t connect to internet
Commentaires de Gestion de l’hôtel
2 juin 2021 par Tikki, Gestion de l’hôtel
Dear Miss Erica,
Thank you for taking the time to share your review with us, We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.
Regarding your comment on our TV's internet connection, we have contacted our internet provider and upgraded our internet service, as well as updating all the TVs in the rooms. We also have staff on duty for all your questions regarding the hotel. So hopefully if you return to us, you will be able to relax and enjoy your stay.
Again, we apologize for the inconvenience and thank you for your understanding.
par un voyageur
Perfect Stop for One Night
Publié le 4 mai 2021 sur HotelsPerfect little hotel that feels like a hostel for adults. There is a little shares kitchen area and the rooms are perfectly situated for everything you need including coffee. For the price, this is the perfect quick stop.
Commentaires de Gestion de l’hôtel
4 mai 2021 par Tikki, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 30 avr. 2021 sur Expedia
Staff was amazing beautiful hidden location. Only downside is that theres no parking only st. Parking.
Commentaires de Gestion de l’hôtel
30 avr. 2021 par Tikki, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 25 mars 2020 sur Expedia
I had a really nice night here. The front desk lady was sweet and helpful. She upgraded my room to a beautiful King suite when she knew my fiance and I booked one night for our anniversary. The room was clean and lovely. The city view at night was fabulous. The mattress is comfortable. Trending Inn definitely will be my first choice in Oakland.
par un voyageur
Publié le 10 mars 2020 sur Expedia
The best hotel I've ever been. Great experience staying as a business traveler. Really nice front desk service. Nice terrace to hang out with friends or enjoy the beautiful sunshine. Unique corridor with modern photography works. The room is clean and the bed is comfortable. A little fridge inside the room brings great convenience to me. Definitely gonna come back again!
par un voyageur
Publié le 7 mars 2020 sur Expedia
Not really a hotel. It's like a factory loft with some rooms in it. No lobby. Dirty. Cold. Very strange.
