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Hotel Casa del Sótano

3.5 star property
3.5-star adults-only inn near Santo Domingo Square

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Photo gallery for Hotel Casa del Sótano

Terrace/patio
Exterior
Design Studio Suite, 1 Bedroom, Terrace, City View | City view
Rooftop terrace
Courtyard

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Gym

Explore the area

View in a map
Tinoco y Palacios 414, Col. Centro, Oaxaca, OAX, 68000
  • Place, Santo Domingo Square
    ‪3 min walk‬
  • Place, Oaxaca Ethnobotanical Garden
    ‪5 min walk‬
  • Place, Church of Santo Domingo de Guzmán
    ‪7 min walk‬
  • Airport, Oaxaca Intl. (OAX)
    ‪23 min drive‬

Room options

View all photos for Family Double Room

Family Double Room

Family Double Room

8.0 out of 10
Very good
(19 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room

Traditional Room

Traditional Room

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

9.2 out of 10
Wonderful
(40 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Design Studio Suite, 1 Bedroom, Terrace, City View

Design Studio Suite, 1 Bedroom, Terrace, City View

Design Studio Suite, 1 Bedroom, Terrace, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Oaxaca

City center stay.Within a 10-minute walk of this Oaxaca Centro inn, you'll find Santo Domingo Square and Museo de las Culturas de Oaxaca. Oaxaca Ethnobotanical Garden and Church of Santo Domingo de Guzmán are also within half a mile (1 km).
View more Inns in OaxacaOpens in a new window

What's nearby

  • Santo Domingo Square - 3 min walk - 0.3 km
  • Oaxaca Ethnobotanical Garden - 5 min walk - 0.5 km
  • Oaxaca Cathedral - 7 min walk - 0.6 km
  • Zócalo - 7 min walk - 0.6 km
  • Church of Santo Domingo de Guzmán - 7 min walk - 0.6 km

Getting around

  • Oaxaca Intl. Airport - 22 min drive

Restaurants

  • ‪Cafe Nuevo Mundo - ‬3 min walk
  • ‪Nono Cafe - ‬3 min walk
  • ‪Punta Cabras - ‬1 min walk
  • ‪Flor Cacao - ‬2 min walk
  • ‪Oaxaca Brewing Company - ‬1 min walk

About this property

Hotel Casa del Sótano

3.5-star adults-only inn near Santo Domingo Square
There's a restaurant on site. WiFi is free in public spaces. A fitness center, spa services, and a terrace are also featured at Hotel Casa del Sótano. Free self parking is available.

This 3.5-star Oaxaca inn is smoke free.

  • 25 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • No smoking on site
  • Water dispenser
  • Dining venue
Hotel Casa del Sótano offers 25 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with Netflix.

Bathrooms include showers. This Oaxaca inn provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 8:00 AM to 9:00 PM; reservations required
  • Offsite parking; reservations required
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily English breakfast available 7:30 AM to 1:00 PM for a fee: MXN 350 per person
  • A restaurant

Things to do

  • Gym

Accessibility

  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casa del Sótano

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately MXN 350 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the inn before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Hotel Casa del Sótano.

Property is also known as

Casa del Sótano
Casa Del Sotano Hotel
Casa Del Sotano Oaxaca
Casa del Sótano Oaxaca
Hotel Casa del Sótano
Hotel Casa del Sótano Oaxaca
Hotel Casa Sótano Oaxaca
Hotel Casa Sótano
Casa Sótano Oaxaca
Casa Sótano
Hotel Casa del Sótano Inn
Hotel Casa del Sótano Oaxaca
Hotel Casa del Sótano Inn Oaxaca

Hotel Casa del Sótano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 663 out of 1002 reviews
Rating 8 - Good. 211 out of 1002 reviews
Rating 6 - Okay. 85 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent services . Staff was very kind and helpful.
Stayed 1 night in Sep 2025

8/10 Good

Luis

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómodo

Habitación limpia.
Stayed 3 nights in Sep 2025

10/10 Excellent

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A free second cup of coffee would be nice at breakfast and not to have to pay for ice. Other than this we will go back!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Pehr

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub on the roof is wonderful with great views. And so many cool restaurants & bars near by! Having a cafe on-site where you can get "emergency" coffee/beer/breakfast was also convenient. Everything was comfortable & worked (e.g. AC, toilet, ceiling fan, wifi...).
Stayed 3 nights in Aug 2025

8/10 Good

Hyunju

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet AC, good firm bed, patio breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

Pedro

Stayed 3 nights in Sep 2025

10/10 Excellent

Chantal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación muy céntrico, el personal muy amable y la habitación limpia y cómoda.
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the city, private, relaxing. Easy access to Centro, just a few blocks away. Staff was extremely kind and accommodating.
Stayed 4 nights in Sep 2025

6/10 Okay

Wendy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Parking is severely reduced. You are better off parking on the street. Hotel room conditions are poor and dated. Staff are friendly and inviting. Hotel distance to downtown averages to 6 minutes walking. WiFi is available. Raices restaurant is yummy and staff are inviting.
Stayed 4 nights in Sep 2025

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
La decoración y ambiente de la habitación es muy antigua, estando dentro de la habitación no me hizo sentir que estaba pagando algo que valí la pena, el correo donde me hacían saber que el hotel no contaba con estacionamiento me llegó a los 15 min después del check in (o sea después de que llegué y me dijeron que no contaban con parking) las fotos que promocionan no es lo que te ofrecen cuando pides una habitación, me hubiera gustado que fueran mas transparentes con la información y con lo que promocionan
Stayed 4 nights in Aug 2025

10/10 Excellent

Maria Jose

Liked: Cleanliness, staff & service, property conditions & facilities
I love the hotel but did not like shower.
Stayed 3 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay I had the suite with the pool/balcony with a Amazing View of the church and city Center would definitely return
Stayed 7 nights in Aug 2025

10/10 Excellent

Vernon, Los Angeles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great find on my first visit to the city,! The location is ideal: near the Center, but not loud . The rooms were colorful and well-maintained. The best thing was the rooftop spa, which I used twice a day. It has a spectacular view of Santo Domingo! (I just wish that it were open after seven.) The breakfast was great, especially thanks to our waitress Yvonne. She was super friendly and attentive. The front desk staff were all very courteous and helpful.
Stayed 9 nights in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort

Needs some improvements

Decent hotel and great location. A few things could make it better. Not lots of light in the rooms. Pathetically weak shower pressure. Hours of restaurant are pretty random. Itblooksnlike there's a pool bitnits just a javuzzinand it doesnt get hot. There is a large deck bit it has no furniture, nothing going on.
Stayed 3 nights in Aug 2025

8/10 Good

Benjamin, Allen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a 5 minute walk from the centre, suite bed was comfortable, the only downside was shower had very little water pressure and A/C was above the bed which hits you directly. My wife got sick as soon as we returned home.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Stayed 2 nights in Aug 2025

10/10 Excellent

Andre

Liked: Staff & service, amenities, property conditions & facilities
The property was beautiful!
Stayed 6 nights in Aug 2025

10/10 Excellent

Mario

Stayed 3 nights in Aug 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 6 nights in Aug 2025

10/10 Excellent

Kim C, Arlington Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evonne at the restaurant made our stay superior ! Hotel Was great ..management on top of everything ! Couldn’t ask for better ..Evonne was An added bonus at restaurant ! So sweet smiling every morning and took great pride in her work …double bonus to wake up to this lovely lady !
Stayed 7 nights in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Natali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, staff was very friendly and helpful. 10 minute walk from downtown and a lot of places to go eat around, the only sucky part was the tv would loose signal a lot and the shower head was not so great.
Stayed 7 nights in Jul 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca de los lugares turisticos
Stayed 5 nights in Jul 2025