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Sago Palm Hotel

4.5 star property
4.5-star luxury hotel near Dunn's River Falls

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Photo gallery for Sago Palm Hotel

Daily cooked-to-order breakfast (USD 34 per person)
Westmoreland King Large
Main Deluxe Queen Junior Suite
Main Deluxe King
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

View in a map
54 Main St, Ocho Rios
  • Place, Turtle Beach
    ‪6 min walk‬
  • Place, Ocho Rios Fort
    ‪4 min drive‬
  • Place, Dunn's River Falls
    ‪8 min drive‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪21 min drive‬

Room options

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Main Queen

Premium bedding, in-room safe, individually furnished, desk

Main Queen

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Twin Twin

Main Twin Twin

Main Twin Twin

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Deluxe King

Premium bedding, in-room safe, individually furnished, desk

Main Deluxe King

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Main Deluxe Queen Junior Suite

Main Deluxe Queen Junior Suite

Main Deluxe Queen Junior Suite

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Main King

Premium bedding, in-room safe, individually furnished, desk

Main King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland Town King

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Town King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland Town Queen

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Town Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Westmoreland Cabana King

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana King

  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland King Large

Premium bedding, in-room safe, individually furnished, desk

Westmoreland King Large

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Westmoreland Cabana Queen

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana Queen

  • Sleeps 2
  • 1 Queen Bed

About the area

Ocho Rios

City center stay.With a stay at this Ocho Rios hotel, you'll be steps from Ocho Rios Craft Market and Ocho Rios Clock Tower. Turtle River Park and Jamaica Beaches are also within half a mile (1 km).

What's nearby

  • Turtle Beach - 6 min walk - 0.5 km
  • Turtle River Park - 7 min walk - 0.6 km
  • Ocho Rios Fort - 4 min drive - 2.6 km
  • Mystic Mountain - 6 min drive - 4.1 km
  • Dunn's River Falls - 8 min drive - 5.4 km

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 22 min drive

Restaurants

  • ‪Boulangerie - ‬5 min walk
  • ‪Moon Palace Loud bar - ‬5 min walk
  • ‪Mother`s - ‬3 min walk
  • ‪Mongoose Jamaica - ‬1 min walk
  • ‪Pier 8 - ‬2 min walk

About this property

Sago Palm Hotel

4.5-star luxury hotel near Dunn's River Falls
Sago Palm Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center, 2 meeting rooms, and coworking spaces are available. Event space at this hotel measures 2000 square feet (186 square meters) and includes a conference center. Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Sago Palm Hotel. Free self parking is available.

This 4.5-star Ocho Rios hotel is smoke free.

  • 37 guestrooms or units
  • 2 bars or lounges
  • Meeting rooms
  • 2000 sq ft of conference space
  • 186 sq m of conference space
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • No smoking on site
  • Bar by the pool
  • Dining venue
Sago Palm Hotel offers 37 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature premium bedding. 50-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

This Ocho Rios hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and body treatments.

Similar properties

4 outdoor pools, sun loungers, lifeguards on site
Moon Palace Jamaica – All Inclusive
  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.1 out of 5, Very good, 1,855 reviews
The price is CA $463
CA $515 total
includes taxes & fees
Nov 4 - Nov 5
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 34 for adults and USD 17 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sago Palm Hotel

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 34 for adults and USD 17 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Reviews

Sago Palm Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 120 out of 186 reviews
Rating 8 - Good. 43 out of 186 reviews
Rating 6 - Okay. 13 out of 186 reviews
Rating 4 - Poor. 3 out of 186 reviews
Rating 2 - Terrible. 7 out of 186 reviews

Reviews

10/10 Excellent

Jermaine

Stayed 2 nights in Aug 2025

10/10 Excellent

Karlene, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please clean and staff friendly
Stayed 1 night in Jul 2025

10/10 Excellent

nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at this smaller hotel. The breakfast addition is worth the additional cost. Traditional Jamaican or American breakfast options were wonderful.
Stayed 4 nights in Jul 2025

8/10 Good

Eustace

Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to several dining options. Love the daily breakfast provided, must say the room was great, wished it had windows.
Stayed 3 nights in Jul 2025

10/10 Excellent

Glenice

Travelled with family
Liked: Staff & service, property conditions & facilities
Booked for a last minute night's stay and ended up doing 2 nights. Nice hotel in the town of Ochi. Friendly staff, breakfast was excellent. It's in walking distance of the craft market and a variety of stores and restaurants. ❤️❤️
Stayed 1 night in Jul 2025

6/10 Okay

Shavaniese

Liked: Staff & service, property conditions & facilities
Limited parking.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karlene, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern space, friendly efficient staff/management, comfortable and clean rooms, satisfying dining experience, and a convenient location. Highly recommended.
Stayed 11 nights in Jul 2025

10/10 Excellent

Cargill, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in generally good condition. The rooms are all well kept, with reliable AC. The customer service is very good with professional staff.
Stayed 4 nights in Jul 2025

8/10 Good

Karen

Stayed 1 night in Jul 2025

10/10 Excellent

Leonita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff go above and beyond to make you feel comfortable and welcome
Stayed 1 night in Jul 2025

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful friendly staff, cool ac, shower was too hot possible user error. Got a nice workout with free weights in gym.
Stayed 1 night in Jul 2025

10/10 Excellent

Omar

Stayed 1 night in Jul 2025

8/10 Good

Kiran

Stayed 1 night in Jun 2025

10/10 Excellent

Arica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly … good service and clean!
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Dale

Travelled with family
Stayed 6 nights in Jun 2025

8/10 Good

Sarika, Needham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the heart of OR- close to Bay beach& restaurants. The area is rundown but safe ( was told so). The hotel is new so updated & clean . Rooms are good except that there is not a single window ( I was told it is so to keep away the sights, sounds & smells of the busy town - which makes sense) Small rooftop pool - bare - no foliage/ jacuzzi or hot tub) The staff in the restaurant was pleasant but seemed to be ‘non generous’ with food- feels weird coming from the US but it is a poor country so understandable. I accept the quirks of travel So, overall good 👍
Stayed 2 nights in Jun 2025

10/10 Excellent

Sheron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was fantastic 😍!!! They made such a difference in the entire experience. Front desk Yolanda and Latoya treated me like my best friends! Thanks so much 🙏 Sheron
Stayed 3 nights in Jun 2025

2/10 Terrible

Paul

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Unfair charges

The “included breakfast” did not have anything available when I asked for it. I was told coffee was yet to me made. Whipped cream was not available.. What really did I pay for?
Stayed 1 night in Jun 2025

6/10 Okay

km, Atlanta

Stayed 2 nights in Jun 2025

8/10 Good

Suzzette

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small hotel on a main street in Ocho Rios. The hotel is very clean. The rooms seem recently updated and the bathroom is nice. The air conditioning works almost too well and the hot water is hot which is a good thing. The Jamaican breakfast was good and we had dinner there one night and it was good. We enjoyed our stay!
Stayed 2 nights in Jun 2025

6/10 Okay

Whitney

Disliked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Boutique Hotel

I had the absolute pleasure of staying at this beautiful boutique hotel in Jamaica, and I can confidently say it exceeded all expectations. From the moment I arrived, the staff made me feel incredibly welcomed every single person I interacted with was warm, friendly, and genuinely helpful. Their hospitality truly made the experience feel like a home away from home. The food was another highlight of my stay every meal was fresh, flavorful, and clearly made with love. Knowing that the hotel partners with local farmers to source fresh, sustainable produce only made each bite more meaningful. It’s a wonderful feeling to support a place that supports its community in such a thoughtful way. As a Black/Jamaican owned hotel, this place also carries a deep sense of pride and authenticity that you can feel in everything from the decor to the service. I’m so glad I chose to stay here and will absolutely be returning on my next visit to Jamaica. Highly recommend!
Stayed 2 nights in Jun 2025

10/10 Excellent

Teisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff. Quiet environment. Temperature in room is well controlled and shower pressure was great after a long day. Will definitely come again,
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Everyone at Sago Palm Hotel when above and beyond to make sure my husband and i had a wonderful stay, great location.
Stayed 7 nights in Jun 2025