Note fondée sur 893 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 janv. 2022 sur Expedia
dejeuner exelent
Commentaires de Gestion de l’hôtel
9 janv. 2022 par Manager, Gestion de l’hôtel
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.
par un voyageur
Publié le 15 mai 2024
I love the beds.
Commentaires de Gestion de l’hôtel
17 mai 2024 par Manager, Gestion de l’hôtel
Hello Selisa,We are delighted to hear that you enjoyed our comfortable beds during your stay. Your comfort is important to us, and we strive to provide a relaxing experience for all our guests. Thank you for your kind words, and we hope to welcome you back soon!
par un voyageur
Publié le 24 avr. 2024
It was very clean but the elevator to the third floor was broken and was given no heads up.
Commentaires de Gestion de l’hôtel
25 avr. 2024 par Manager, Gestion de l’hôtel
Hello Christine, We appreciate your feedback and are glad you found our hotel clean. We apologize for any inconvenience caused by the elevator issue and will share your comments with our team for improvement. Your input helps us enhance our guests' experiences.
par un voyageur
Publié le 10 avr. 2024
Staff did not have quarters for laundry. Elevator not working. Questioned me as to why I went by Molly when my legal name is Mary
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Manager, Gestion de l’hôtel
Hello Molly, We apologize for any inconvenience you experienced during your stay. Our team is always working to improve guest experiences and will address the issues you mentioned. Your feedback is valuable for our continuous efforts to enhance our services and facilities.
par un voyageur
Publié le 1 avr. 2024
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Manager, Gestion de l’hôtel
Hello Paul,We are glad to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another outstanding experience.
par un voyageur
Publié le 19 mars 2024
So happy the called regarding my handicap room. Excellent customer service!
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello Rebecca,We appreciate your feedback on our customer service. Thank you for taking the time to share your experience with us. It is our priority to ensure all guests are well taken care of during their stay with us. We look forward to welcoming you again soon.
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Manager, Gestion de l’hôtel
Hello Emilio,We're thrilled to hear you had a great stay with us! Please don't hesitate to visit us again soon for another wonderful experience!
par un voyageur de Tomball
Publié le 16 févr. 2024 sur Expedia
The staff here is always very friendly.
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Manager, Gestion de l’hôtel
Hello Emelino,We are pleased to hear that you found our staff to be friendly during your stay. Your positive feedback is greatly appreciated. We strive to provide exceptional service to all our guests. Thank you for sharing your experience with us.
par un voyageur
Publié le 15 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Manager, Gestion de l’hôtel
Hello Helen,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. We appreciate your support and hope to welcome you back soon for another wonderful stay!
par un voyageur
Publié le 15 févr. 2024 sur Expedia
The parking is a struggle with the spaces being very small. Lots of pickups and bigger vehicles so spaces get tight. Fairly quiet hotel.
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Manager, Gestion de l’hôtel
Hello Deborah, Thank you for sharing your feedback regarding the parking situation at our hotel. We appreciate your input and apologize for any inconvenience caused. We strive to accommodate vehicles of all sizes and will consider your feedback when making improvements. We are glad to hear that you found our hotel to be fairly quiet during your stay. We hope to welcome you back in the future for a more enjoyable experience.
