Ratings based on 425 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 29, 2023 on Hotels
Comment from Hotel Management
Nov. 28, 2023 by Jesse, Hotel Management
Thank you for staying with us!
by A traveller
Posted Oct. 17, 2023 on Expedia
Outstanding customer service. Comfortable room.
Comment from Hotel Management
Oct. 17, 2023 by Jesse, Hotel Management
Thank you Stephanie! We do hope to see you again next season!
by A traveller from AMHERST
Posted Oct. 17, 2023 on Expedia
This property was rated as Exceptional and while I understand this rating comes from guests and not from the Inn, I think it is important for other guests to know that there is nothing exceptional about this place. It is a low budget operation, as my husband would say. Cheap or average at best. Coffee station on room didnt have all needed. Small bathroom, tiny shower, not very clean. Yellow/brown stains on white caulking. No place to put toiletries or hang towels/clothes. And if one gets the first/bottom floor, you have to endure guests on the floor above dragging furniture, luggage or whatever at any time. After 9pm I think there should be a "quiet time", "respect to other guests". Very unconsidered. They were nice to allow us to keep our vehicle while we went shopping after our check out. We used the space for couple of hours and they had muffins which my husband loved. Also, pushy with leaving a tip for housekeeper, which we did, but we felt, just an envelope is enough. The Venmo sign was over killed. Do one or the other, not both. We come every year, couple of times a year, but we wouldnt stay there again.
Comment from Hotel Management
Oct. 17, 2023 by Jesse, Hotel Management
Thank you for your review. We apologize that you did not enjoy your stay. As you mention, we are reviewed as 'Exceptional' and work hard for that rating as was the case received today both before and after your review, but we understand not everyone can be pleased all the time. We do wish you well in your travels. Also, just to clarify, our housekeepers work very hard and it is reflected in our reviews when it comes to cleanliness. I created the Venmo so that guests who do not carry cash, something that is becoming less frequent these days, can leave a tip if they desire. You are the first to comment negatively about it, rather everyone seems to think it helpful and something they plan on recommending to hotels they plan to stay at in the future. I apologize if creating an alternative to cash was off-putting to you.
by A traveller
Posted Oct. 12, 2023 on Expedia
Comment from Hotel Management
Nov. 28, 2023 by Jesse, Hotel Management
Thank you Barbara
by A traveller
Posted Oct. 5, 2023 on Expedia
Quaint and quiet.
Comment from Hotel Management
Oct. 15, 2023 by Jesse, Hotel Management
Thank you Laurie!
by A traveller
Clean, comfortable, and convenient.
Posted Sep. 25, 2023 on HotelsIt was one of the cleanest places that I've ever stayed at. The help was very welcoming, and available for any questions that I had. The pastries that were offered each morning were wonderful. It was conveniently located so that it was possible to walk where ever you wanted to go.
Comment from Hotel Management
Oct. 8, 2023 by Jess, Hotel Management
Thank you, Jill! Our housekeeping department prides itself in making sure your accommodations are immaculate upon your arrival, so your feedback is appreciated! We hope to see you again next year!
by A traveller from Wells
Posted Sep. 24, 2023 on Expedia
Staff - pleasant and helpful
Comment from Hotel Management
Sep. 25, 2023 by Jesse, Hotel Management
Thank you!!! We hope to see you again at the Abalonia!
by A traveller
Posted Sep. 24, 2023 on Expedia
Great checkin team. Beautiful location.
Comment from Hotel Management
Sep. 25, 2023 by Jesse, Hotel Management
Thank you Heidi!
by A traveller from Midlothian
Posted Sep. 20, 2023 on Expedia
Very clean
Comment from Hotel Management
Sep. 25, 2023 by Jesse, Hotel Management
Thank you!
by A traveller
Posted Sep. 5, 2023 on Expedia
Great location
Comment from Hotel Management
Sep. 8, 2023 by Jesse, Hotel Management
Thank you Ken!
