Note fondée sur 256 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,5 Service et personnel
3,1 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Phoenix
Publié le 14 févr. 2024 sur Expedia
The room was clean and the bed was comfortable. I'll stay here again. Thank you.
par un voyageur
Publié le 12 févr. 2024 sur Hotels
par un voyageur
Publié le 11 févr. 2024 sur Hotels
Staff was great to work with. Location is showing it's age however for the price it's okay
par un voyageur
Publié le 27 janv. 2024 sur Expedia
Saw roaches, had no batteries in the smoke detector, toilet wouldn’t flush right . Was told I had a non smoking room but cigarette butts and zig zag trash under the bad, room Was not dusted, sink had dead bugs in it. When I told them what was going on they asked if I wanted a different room! HELL NO!!!
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Guest Relations, Gestion de l’hôtel
Dear Tyra,The cleanliness of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. All of your comments will be discussed internally, and our team will make improvements where necessary. Please consider coming back to join us again soon.
par un voyageur
Publié le 20 déc. 2023 sur Expedia
The room was so filthy I slept on top of the covers in my clothes. I know it was a smoking room, but the burn holes in the blanket and sheets was unacceptable.
Commentaires de Gestion de l’hôtel
25 déc. 2023 par Guest Relations, Gestion de l’hôtel
Dear Deborah,We sincerely apologize for your experience. Rest assured, we will seize all opportunities to improve and share your comments about the bedding. This is not indicative of the quality stay we aim to provide. Should you travel back this way, we hope you will consider revisiting our hotel. We know we can do better. Safe travels!
par un voyageur
Publié le 27 nov. 2023 sur Expedia
Not pleased
Commentaires de Gestion de l’hôtel
8 déc. 2023 par Guest Relations, Gestion de l’hôtel
Dear Linda,We greatly appreciate your feedback. It's unfortunate to hear that you didn't have a great experience with us. In order to better address specific issues, we encourage you to reach out to us with additional information about how we could have improved your visit. Our team hopes to hear from you soon.
par un voyageur
Publié le 10 oct. 2023 sur Expedia
Poor service, Room look so old and dark areas.
Commentaires de Gestion de l’hôtel
15 oct. 2023 par Guest Relations, Gestion de l’hôtel
Dear Dennis,Thank you for your feedback. Our team is committed to positive change, so we will reflect upon your concerns and work together to address them. We will also ensure we're always putting our best foot forward and presenting our property, service, and accommodations in the best light. It is our hope to welcome you back someday for an experience that is nothing short of exceptional.
par un voyageur
Publié le 3 sept. 2023 sur Hotels
Room had dead bugs in it and had an odd smell.
par un voyageur
Publié le 11 août 2023 sur Expedia
No smoking room and the bed cover had burn marks and the sheet. My wife would not walk on the carpet bare footed. We parked our car at another Motel down the street because we did not feel our car was safe there and walked back. The owners only parked there cars where the staff could see them people milling around outside. One looked like a lady of the night.
Commentaires de Gestion de l’hôtel
16 août 2023 par Guest Relations, Gestion de l’hôtel
Dear James,We sincerely apologize that your time with us was less than ideal. Our team is constantly searching for ways to improve our guest experience and will use your comments to help us do just that. The next time your travels bring you our way, we hope you'll give us another chance to regain your trust.
par un voyageur
Publié le 2 août 2023 sur Expedia
There was shampoos but no bar soap that normally are available, not extra toilet paper and needed a coat of paint. Would be nice otherwise.
