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Quality Inn Old Saybrook - Westbrook

2.5 star property
Hotel near Essex Island Marina in Old Saybrook

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Photo gallery for Quality Inn Old Saybrook - Westbrook

Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Free daily buffet breakfast
Terrace/patio
Lobby
Standard Room, Multiple Beds, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
100 Essex Rd, Old Saybrook, CT, 06475
  • Place, Yale New Haven Health Old Saybrook Medical Center
    ‪1 min drive‬
  • Place, Essex Saybrook Antique Village Shopping Center
    ‪2 min drive‬
  • Place, Lawrence & Memorial Family Medicine
    ‪2 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪33 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(60 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(27 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 King Beds

About the area

Old Saybrook

City center stay.Within 6 miles (10 km) of this hotel, you'll find Essex Steam Train and Essex Island Marina. Essex Library and Harvey's Beach are also within 6 miles (10 km).

What's nearby

  • Yale New Haven Health Old Saybrook Medical Center - 1 min drive - 2.5 km
  • Essex Saybrook Antique Village Shopping Center - 2 min drive - 2.9 km
  • Lawrence & Memorial Family Medicine - 2 min drive - 3.2 km
  • Essex Steam Train - 4 min drive - 8.2 km
  • Foxwoods Resort Casino - 34 min drive - 58.1 km

Getting around

  • Old Saybrook Station - 5 min drive
  • Bradley Intl. Airport (BDL) - 61 min drive

Restaurants

  • ‪Burger King - ‬5 min drive
  • ‪Ashlawn Farm Coffee - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Paperback Cafe - ‬6 min drive
  • ‪Pizza Works - ‬5 min drive

About this property

Quality Inn Old Saybrook - Westbrook

Hotel near Essex Island Marina in Old Saybrook
Quality Inn Old Saybrook - Westbrook offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Quality Inn Old Saybrook - Westbrook. Self parking is free.

Smoking is allowed in designated areas at this Old Saybrook hotel.

  • 1 building
  • 120 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Quality Inn Old Saybrook - Westbrook offers 120 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 27-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property grounds
Pier Blue Inn Old Saybrook - Essex
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, 1,001 reviews
Pier Blue Inn Old Saybrook - Essex

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 27-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Old Saybrook
Comfort Inn Old Saybrook
Quality Inn Old Saybrook
Quality Old Saybrook
Quality Old Saybrook Westbrook
Quality Inn Old Saybrook - Westbrook Hotel
Quality Inn Old Saybrook - Westbrook Old Saybrook
Quality Inn Old Saybrook - Westbrook Hotel Old Saybrook

Quality Inn Old Saybrook - Westbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 352 out of 1001 reviews
Rating 8 - Good. 316 out of 1001 reviews
Rating 6 - Okay. 189 out of 1001 reviews
Rating 4 - Poor. 84 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Stayed 1 night in Nov 2025

10/10 Excellent

Robert, DANBURY

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very nice. The pool was very clean and the room was in perfect condition. I will stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

kelly

Stayed 1 night in Sep 2025

8/10 Good

Nancy and Raymond

Liked: Cleanliness
We have stayed there before so have been pleased with it.
Stayed 1 night in Sep 2025

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked having and using pool. didn't realize there would be a swimming lesson going on at same time. As this was a quick stop over on our way to Bar Harbor, it fit our needs. Since the room was on the street side it was a bit noisy even with fan running all the time. The room was clean and comfortable and we enjoyed the breakfast which was included.
Stayed 1 night in Sep 2025

10/10 Excellent

colleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We aren't here for shopping. We had a nice dinning experience within walking distance.
Stayed 1 night in Sep 2025

6/10 Okay

Stephen

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

sharon, Monroe

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Jul 2025

6/10 Okay

Paul

Liked: Cleanliness, room comfort

Been there, done that

Breakfast not until 7:00 am. No coffee available until breakfast room was open. Early waiting line. Keys only worked for a day. Worked on entrance but not on room entry. Bed and pillows were great. Not much bath counter space. Shower was very good.
Stayed 2 nights in Sep 2025

6/10 Okay

jennifer

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Okay for one night

Bed was very comfortable. Breakfast was good. Overall the property seemed rundown. Ok for one night. Convenient location
Stayed 1 night in Sep 2025

6/10 Okay

Kelly

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
It was an older property so a little run down and the bed could have been softer for my preference. It was very clean though and quiet. On the night I stayed there were no dining options nearby but apparently there's a restaurant open on the weekends at the hotel.
Stayed 1 night in Sep 2025

8/10 Good

Tamara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
musty smell several rooms had mold on ceilings. I woke up with migraine throwing up, missed half of my bridal functions on Saturday am due to illness.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cindy

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Joseph

Travelled with family, Travelled with group
Stayed 1 night in Sep 2025

6/10 Okay

Rachel

Travelled with family
Liked: Staff & service, amenities
The bathrooms need to be updated or cleaned better. Lots of mold in the tub.
Stayed 2 nights in Aug 2025

10/10 Excellent

Macy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, easy check in, nice room and has a pool. Generally pleasant atmosphere.
Stayed 1 night in Aug 2025

10/10 Excellent

Dayeska

Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Travelled with family
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Wendy

Disliked: Staff & service, property conditions & facilities
I knew what I was getting into when I booked this room being the chain that it is. However, this property definitely is in need of some updates. Various different "smells" throughout the hotel covering up who knows what. TV"s in rooms are very small and limited local channels and the wifi fades in and out. Front desk staff seemed a bit salty at check in but warmed up after. It is what it is but could be a lot better with a little love and attention.
Stayed 2 nights in Aug 2025