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SpringHill Suites by Marriott Omaha East/Council Bluffs, IA

3.0 star property
3-star hotel near Henry Doorly Zoo and Aquarium

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Photo gallery for SpringHill Suites by Marriott Omaha East/Council Bluffs, IA

Property amenity
Free daily continental breakfast
Reception
Lobby lounge
BBQ/picnic area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
3216 Plaza View Dr, Council Bluffs, IA, 51501
  • Mid-America Center
    ‪5 min walk‬
  • Horseshoe Council Bluffs
    ‪6 min walk‬
  • Henry Doorly Zoo and Aquarium
    ‪5 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪13 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

1 bedroom, down comforters, pillowtop beds, desk

Studio, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(50 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Double Beds

Studio, 2 Double Beds

Studio, 2 Double Beds

9.0 out of 10
Wonderful
(57 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, down comforters, pillowtop beds, desk

Studio, 1 King Bed with Sofa bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Council Bluffs

In Council Bluffs .Your stay at this Council Bluffs hotel places you within a 10-minute walk of Horseshoe Council Bluffs and Mid-America Center. Also, Joe's Karting is within half a mile (1 km) and Ameristar Casino Hotel at Council Bluffs is within 2 miles (3 km).

What's nearby

  • Mid-America Center - 5 min walk - 0.4 km
  • Horseshoe Council Bluffs - 6 min walk - 0.6 km
  • Ameristar Casino Hotel at Council Bluffs - 3 min drive - 2.5 km
  • Harrah's Council Bluffs Casino - 4 min drive - 3.9 km
  • Henry Doorly Zoo and Aquarium - 5 min drive - 5.0 km

Getting around

  • Omaha Station - 13 min drive
  • Eppley Field Airport (OMA) - 20 min drive

Restaurants

  • ‪Pilot Travel Centers - ‬3 min drive
  • ‪Sapp Bros. Travel Center - ‬2 min drive
  • ‪Casey's - ‬18 min walk
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Arby's - ‬3 min drive

About this property

SpringHill Suites by Marriott Omaha East/Council Bluffs, IA

3-star hotel near Henry Doorly Zoo and Aquarium
SpringHill Suites by Marriott Omaha East/Council Bluffs, IA offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A 24-hour business center and meeting rooms are available. The business-friendly SpringHill Suites by Marriott Omaha East/Council Bluffs, IA also features barbecue grills, a picnic area, and coffee/tea in a common area. Self parking is free.

This 3-star Council Bluffs hotel is smoke free.

  • 1 building
  • 151 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2007
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
SpringHill Suites by Marriott Omaha East/Council Bluffs, IA offers 151 accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature down comforters. 32-inch LCD televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Council Bluffs hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Exterior

Country Inn & Suites by Radisson, Council Bluffs, IA

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  • Hot tub
  • Breakfast included
  • Parking included
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includes taxes & fees
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (36 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Portable bathtub seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from September 2 2025 to September 4 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 4 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Council Bluffs
Springhill Suites Council Bluffs
Springhill Suites Marriott Council Bluffs
SpringHill Suites Marriott Omaha East/Council Bluffs IA Hotel
SpringHill Suites Marriott Omaha East/Council Bluffs IA

SpringHill Suites by Marriott Omaha East/Council Bluffs, IA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1006 reviews
Rating 8 - Good. 265 out of 1006 reviews
Rating 6 - Okay. 88 out of 1006 reviews
Rating 4 - Poor. 48 out of 1006 reviews
Rating 2 - Terrible. 21 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The breakfast was nothing to brag about. The staff in the breakfast area wasn’t very friendly. But what got me the most is that they pull their flavored creamers during breakfast hours and when I asked about it they refused to hand out a few. If you’re that cheap you have to remove flavored creamer during breakfast, I’ll spend my money elsewhere.
Stayed 1 night in Aug 2025

8/10 Good

Dorothy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Would have giving it a 5-star rating; however, the shower was not clean.
Stayed 1 night in Jul 2025

10/10 Excellent

LORRAINE N, Cary

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Stayed 2 nights in Jun 2025

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice comfortable stay. Staff at the front desk and at breakfast were lovely. Hotel was very clean and I had no issues at all.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sue

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic check in, good breakfast
Stayed 1 night in May 2025

2/10 Terrible

Alison

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed for 3 nights. On night 1 we get down to the pool/hot tub after hours of driving and need to relax. Unfortunately the hot tub was filled. There were kids playing in the pool, but there were these young adults in the hot tub vaping and drinking despite the signs. I report it to the front desk, because of the children present and she goes, “I am so sorry, those are MY kids and I will tell them to stop.” And then proceeds to close the entire pool. She was there every night following and gave us the worst service ever, including dirty looks every time she saw us. To top it off they were low staffed all weekend and the staff was visibly overwhelmed. The housekeepers did not do their job, at all. We were supposed to have plates, etc. in our suite, there were none. The 2 glasses they did have were dirty when we arrived. We left them out, obvious they need to be changed and they never once were touched or replaced. The signs say to leave towels on the floor of the bathroom to be replaced, we did and housekeeping picked the towels up and put them on the back of the toilet and left them. The breakfast was disappointing. They ran out of things constantly, like pancakes, waffles, milk, bagels, English muffins, jelly, butter, cream cheese and syrup. The OJ tasted like water, and the scrambled eggs were extremely runny. The pool and hot tub themselves were way too small for the sized hotel, and not in the greatest shape. Peeling paint, unfinished tiles, etc.
Dirty looking water
Stayed 3 nights in May 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, room comfort

A place to lay your head.

The bed was comfortable. And the suite was a decent size. However, the fridge had an 8 hour cold timer… only chilled items, not cold and shut off after 8 hours had to keep pushing the cold button. Shower was small, outdated and the water pressure sucked no matter the time of day. Breakfast was also subpar.
Stayed 3 nights in May 2025

10/10 Excellent

Cassie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious rooms, comfortably accommodating multiple adults and children. Staff was efficient and very welcoming, and helped us with whatever we needed.
Stayed 1 night in May 2025

4/10 Poor

Gina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Wait until construction is over

Under construction, loud and humid
Stayed 1 night in May 2025

2/10 Terrible

Tammy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reservation bumped at the last minute

My reservation was "walked" the day before I was set to travel. The Hotel overbooked and apparently because I used a discounted service (Hotels.com), I was kicked out of my reservation. They offered a different Hotel but it did not meet the criteria that I wanted so I had to scramble to find a different Hotel. Very unprofessional. I booked my room 5 months in advance. The most recent bookings should have been the ones to go. Not even sure how this can happen. Will be more wary about using Hotels.com in the future. Definitely miscommunication between the two.
Stayed 3 nights in May 2025

10/10 Excellent

Timothy, Beaverton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy property near Mid America facilities. I used it for traveling to downtown Omaha which was about 10 min drive. Stayed at this property multiple times.
Stayed 1 night in May 2025

8/10 Good

Cherisse

Travelled with family and small children
Liked: Cleanliness, staff & service
Convenient to get to the zoo
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very accommodating.
Stayed 1 night in May 2025

10/10 Excellent

Susanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly check in
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was convenient and quiet. Room had good essentials. As well as being located in a great area.
Stayed 1 night in Apr 2025

10/10 Excellent

Dale

Stayed 2 nights in Mar 2025

10/10 Excellent

Arlyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful, very relaxing, comfortable bed, great staff, great breakfast.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy acces to Mid American Arena
Stayed 2 nights in Mar 2025

8/10 Good

Natasha

Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Lacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok stay

The hotel was in a good location, easy to stop for a larger road trip or if in the area for an event. Clean large rooms and comfortable, my only issue was that someone’s car alarm went off on the hour all night long and it was parked right up front by all the rooms. While this isn’t something the hotel could have fixed I would suggest they take down vehicle info at check in to be able to follow up on these issues. MANY people did not get sleep making it a rough morning and they could have found the owners and asked them to move the vehicle away from the building.
Stayed 1 night in Mar 2025

6/10 Okay

Jessica

Travelled with group
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025