Note fondée sur 832 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
86 % des clients le recommandent
4,5 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de Penticton

Publié le 2 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 mars 2024 par Erica, Gestion de l’hôtel
Thank you for your feedback!
4 sur 5
par un voyageur de Penngrove

Publié le 22 févr. 2024 sur Expedia
Best hotel I have used in Omak so far. Great staff, convenient location.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Erica, Gestion de l’hôtel
Thank you for your feedback!
5 sur 5
par un voyageur

Publié le 20 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 mars 2024 par Erica, Gestion de l’hôtel
Thank you for your feedback!
4 sur 5
par un voyageur

Room doors slam shut

Publié le 13 févr. 2024 sur Hotels
This is a nice hotel, but here is a big downside, the room doors make so much noise when they close! I try and close the door gently but most people just let them close by themselves, and they slam. You really need to fix that!
Commentaires de Gestion de l’hôtel
14 mars 2024 par Erica, Gestion de l’hôtel
Thank you for your feedback!
5 sur 5
par un voyageur

Clean, Comfy Hotel

Publié le 8 févr. 2024 sur Hotels
Nice Hotel. Our room was big; bed and pillows comfy; hot, full breakfast was good and the hotel was clean. Good value for the money.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Erica, Gestion de l’hôtel
Thank you for your feedback!
5 sur 5
par un voyageur

Publié le 21 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 mars 2024 par Erica, Gestion de l’hôtel
Thank you for your feedback!
4 sur 5
par un voyageur de Albuquerque

Publié le 5 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Erica, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 5094222088.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Erica CortinasGeneral ManagerBest Western Plus Peppertree Inn at Omak
5 sur 5
par un voyageur

Publié le 2 janv. 2024 sur Expedia
I would have given staff a 5 however there is one employee there that works in the kitchen for breakfast that was rude to us at one point. Every single staff member there is great except the one kitchen guy with light brown/blonde hair. He got really mouthy with my husband at one point on our trip when they ran out of a food item and my husband was irritated and the guy responded in a very unprofessional way, other than that the place is great
Commentaires de Gestion de l’hôtel
3 janv. 2024 par Erica, Gestion de l’hôtel
Thank you for the response we appreciate your feedback! We are sorry to hear about your experience during breakfast, the issue has been addressed.
1 sur 5
par un voyageur

Publié le 1 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Bianca, Gestion de l’hôtel
Thank you for your review regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.
5 sur 5
par un voyageur

Publié le 30 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
3 janv. 2024 par Erica, Gestion de l’hôtel
Thank you for the response we appreciate your feedback!