Note fondée sur 860 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 juin 2024
The only thing not good was the coffee maker didn’t work in our room. But we got coffee downstairs. Not a big deal
Commentaires de Gestion de l’hôtel
6 juin 2024 par Management , Gestion de l’hôtel
Thank you for your feedback. We appreciate you staying with us.
par un voyageur
Publié le 21 mai 2024
Check in was smooth
Commentaires de Gestion de l’hôtel
21 mai 2024 par Management , Gestion de l’hôtel
Dear Randall we are happy to hear that your check in met your approval and hope to see you again in the near future. Have a wonderful Day
par un voyageur
Publié le 7 mai 2024
Place was clean
Commentaires de Gestion de l’hôtel
9 mai 2024 par Management , Gestion de l’hôtel
We appreciate your feedback and thank you for staying with us!
par un voyageur
Disappointed to say the least
Publié le 16 mars 2024 sur HotelsShowed up to check in and found that our room got checked into by another guest earlier that day. There were no towels available, no hot water, it was like warm at the best. The breakfast was less than ideal and I had to make my own coffee, the room was grungy on the floors, crumbs on the bed under the pillows, missing tiles on bathroom floor.
The best thing about the stay was the night auditor Bill was accommodating and apologetic over the room mix up.
Commentaires de Gestion de l’hôtel
16 mars 2024 par General Manager, Gestion de l’hôtel
Dear Guest,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager
par un voyageur
Publié le 15 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 mars 2024 par Management , Gestion de l’hôtel
We sincerely apologize your stay was not what you expected. As we improve upon the property's infrastructure, we will use your experience to reinforce our dedication to your satisfaction, to all of our Staff. We hope to demonstrate our improvements should you choose Red Lion Inn & Suites in your future travel plans. We thank you for staying with us.
par un voyageur
Publié le 15 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 mars 2024 par Management , Gestion de l’hôtel
We appreciate your feedback and appreciate you staying with us!
par un voyageur
Publié le 13 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 mars 2024 par Management , Gestion de l’hôtel
Thank you for your feedback, we appreciate you staying with us!
par un voyageur
Publié le 11 mars 2024 sur Expedia
Cost effective and very easy to check in/out. Conditions of the room were worn, but reasonable. However, the shower was filthy with grunge caked on the shower head, while the faucet and handle didn’t look as though they’d been even wiped recently. This apparent filth made me question the apparent cleanliness of the rest of the facility.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Management , Gestion de l’hôtel
Thank you for your feedback. We will address these concerns immediately, as we improve upon the infrastructure of the facility. We hope to demonstrate our improvement should you include Red Lion Inn & Suites in your future travel plans. Thank you for staying with us.
par un voyageur
Publié le 11 mars 2024 sur Expedia
Easy to book via Expedia, as it was last minute. Pet friendly and being near to many dining options made it attractive as well. Waffles for breakfast always is good. Would stay again.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Management , Gestion de l’hôtel
Thank you for your feedback, we appreciate you staying with us!
par un voyageur
People nice but rooms are dated and no elevator
Publié le 10 mars 2024 sur HotelsHotel is well staffed and people friendly. If you get a second floor room be prepared to lug your luggage up without an elevator. The rooms are dated and need and upgrade. The lamps are so old they look like lamps from the 1970s. Otherwise it is clean but dated
Commentaires de Gestion de l’hôtel
11 mars 2024 par Management , Gestion de l’hôtel
Thank you for choosing the Red Lion Inn and Suites Ontario. Hopefully you'll choose us again next time your in town!
