Ratings based on 136 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 11, 2024 on Wotif
Staff excellent, drinks on arrival
Comment from Hotel Management
Feb. 12, 2024 by Jess, Hotel Management
Hi Steven, Thank you for your great review. We're so pleased you enjoyed your stay with us and look forward to seeing you in future. Kind Regards,JessFront Office Manager
by A traveller
Posted Jan. 9, 2024 on Wotif
We loved our stay! Very friendly staff, great location - will definitely stay here again.
Comment from Hotel Management
Jan. 12, 2024 by Lisa, Hotel Management
Dear Karl, Thank you so much for your kind words about our team and the property's location. We are so proud to hear that you enjoyed your time with us and we look forward to having the opportunity to welcome you back again soon.Kind RegardsLisaGuest Service Agent
by A traveller
Posted Jan. 4, 2024 on Expedia
Comment from Hotel Management
Jan. 12, 2024 by Lisa, Hotel Management
Dear Rakesh Thank you so much for the 5-star review! I hope we have the opportunity to welcome you back to our region again soon. Kind Regards, Lisa Guest Service Agent
by A traveller
Confortable room.
Posted Dec. 31, 2023 on HotelsLovely studio room with very comfy king bed. Great tea selection and nice touch with fruit at reception.
Expensive without our Rewards redemption option.
Comment from Hotel Management
Jan. 1, 2024 by Lisa, Hotel Management
Dear JoanneThank you so much for taking the time to review Quest Orange. We're pleased to hear you had a comfortable and enjoyable stay with us. I hope we have the opportunity to welcome you back to our region again soon and if I can assist at all with a future stay, please do not hesitate to reach out, it would be my pleasure to assist.Thank you for taking the time to support us with your valuable feedback!Kind Regards,LisaGuest Service Agent
by A traveller
Posted Dec. 19, 2023 on Lastminute
Comment from Hotel Management
Jan. 15, 2024 by Jess, Hotel Management
Hi Andrew,Thank you for your great review! Were so pleased you enjoyed your stay. Kind Regards,Jess
by A traveller
Posted Dec. 3, 2023 on Expedia
Staff were amazing!
Comment from Hotel Management
Dec. 5, 2023 by Jess, Hotel Management
Hi Ben, Thank you for your great review! Were so pleased you enjoyed your stay and hope to welcome you back in future. Kind Regards,Jess
by A traveller
Posted Nov. 24, 2023 on Wotif
Lovely clean rooms,friendly staff.Great location.
Comment from Hotel Management
Nov. 28, 2023 by Jess, Hotel Management
Hi Michelle, Thank you for your great review! Were so pleased you enjoyed your stay and look forward to welcoming you back in future should you be in Orange. Kind Regards,
by A traveller
Posted Nov. 15, 2023 on Wotif
Very convenient way to travel and nice place to stay. Has all kitchen facilities. Large rooms. good light. nice staff
Comment from Hotel Management
Nov. 17, 2023 by Jess, Hotel Management
Hi, Thank you for your great review!! Were so pleased you enjoyed your stay and look forward to welcoming you back in future should you be in the Orange Region. Thank you,JessFront Office Manager
by A traveller
Posted Nov. 5, 2023 on Wotif
Substandard room cleaning. Rubbish not removed, bathroom and toilet left unattended. Not value for money.
Comment from Hotel Management
Nov. 6, 2023 by Jess, Hotel Management
Hi Peter, Thank you for your time on the phone just now. Again, I am so sorry to hear about the service you received during your stay with us, this is certainly not the standard we provide and I am disappointed to hear how this impacted your stay. I value your feedback so we can keep improving in this space. I am so glad to hear you enjoyed the room itself and the rest of your stay. Should you have future travel plans please reach out and I would be happy to assist. Kind Regards,JessFront Office Manager
by A traveller
Posted Oct. 29, 2023 on Wotif
Clean and comfortable.
Comment from Hotel Management
Nov. 1, 2023 by Jess, Hotel Management
Hi, Thank you for your great review!! Were so pleased you enjoyed your stay and cant wait to welcome you back in the future. Kind Regards,JessFront Office Manager
