Note fondée sur 882 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 avr. 2023 sur Expedia
Bien situé pour un sejour a orem. 40 de salt lake city
Commentaires de Gestion de l’hôtel
4 avr. 2023 par Management, Gestion de l’hôtel
Dear valued guest,Thank you for such a wonderful compliment. We do strive to deliver the best stay possible and I am happy to see your experience is alignment with our attitudes and philosophies. Sincerely, Management
par un voyageur
Publié le 20 avr. 2024
Beds were comfortable, great views for a sunset
Commentaires de Gestion de l’hôtel
21 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We're pleased to hear that you found the beds comfortable and enjoyed the great views for a sunset during your stay. If there are any areas where you feel we could improve and earn that extra star, please don't hesitate to let us know. Your feedback is valuable to us as we strive to provide the best possible experience for all our guests. We appreciate your support and hope to welcome you back again in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 18 avr. 2024
Commentaires de Gestion de l’hôtel
8 mai 2024 par Hotel Manager , Gestion de l’hôtel
Dear Jeffrey,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager
par un voyageur
Publié le 4 avr. 2024
Front Desk representative was awfully rude, no manners, very impatient. I was being generous n polite, to be treated so poorly. We rented two room, and both were terribly dirty. Stains on beds, bed boards with hand marks n grease, human hair every where on in the bathrooms, floors n as well as others trash, can’t forget the spider webs in corners of the room. No maid on duty, we had to wait for her to finish up eating to come and check on us. Was trying to tell us it was too late and there was nothing she could do. I’d like my refund, she was just beyond rude as we were leaving. Unacceptable
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kimberly,Thanks for your comments. I regret that we couldn't completely satisfy you because of the issues mentioned in your review, which made your stay unpleasant. We take real pride in our hotel, and I apologize if we let you down. We are addressing your observations point by point for further improvement and you shall see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us.Sincerely, Hotel Manager
par un voyageur
Publié le 7 mars 2024 sur Expedia
Basic room, plugs will not hold chargers for the phones, one chair in a room for 4 people. Not much of a place.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Joseph,Thank you for your feedback. We apologize for the inconvenience caused by the lack of sufficient plugs and seating in your room. Your comments are valuable, and we'll use them to improve our accommodations for future guests. We appreciate your understanding and hope to have the opportunity to better meet your expectations in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 3 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We are truly honoured by your perfect rating! It's delightful to know that we met or exceeded your expectations during your stay. Thank you for choosing our hotel, and we eagerly anticipate the opportunity to welcome you back in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your outstanding rating! We are thrilled that you had a wonderful experience during your stay with us. Your satisfaction is our priority, and we are delighted to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We value your input and would like to know how we can improve to make your next stay more enjoyable. Please feel free to reach out to us directly with any specific concerns or suggestions you may have. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 3 mars 2024 sur Expedia
In need of a freshening up
Commentaires de Gestion de l’hôtel
3 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We appreciate your input and will take your comments into consideration as we strive to improve our accommodations. If you have any specific suggestions on how we can freshen up our facilities, please feel free to share them with us directly. We hope to have the opportunity to welcome you back for a better experience in the future.Sincerely, Hotel Manager
par un voyageur de Calgary
Publié le 1 mars 2024 sur Expedia
Clean facilities. Friendly staff. Room was very clean and spacious
Commentaires de Gestion de l’hôtel
1 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Andres,Thank you for your kind words! We're delighted to hear that you found our facilities clean, our staff friendly, and your room spacious and clean. Providing a comfortable and enjoyable experience is our priority, and we're thrilled that we succeeded in meeting your expectations. We look forward to welcoming you back for another great stay in the future.Sincerely, Hotel Manager
