Ratings based on 923 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 29, 2024 on Hotels
5 out of 5
by A traveller

Posted Jan. 29, 2024 on Expedia
Clean and good customer service
Comment from Hotel Management
Feb. 11, 2024 by Angie, Hotel Management
thank you for your feedback
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 29, 2024 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 25, 2024 on Expedia
4 out of 5
by A traveller

Posted Jan. 22, 2024 on Hotels
Comment from Hotel Management
Jan. 25, 2024 by Angie, Hotel Management
Thank you for your feedback.
3 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 22, 2024 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 18, 2024 on Expedia
1 out of 5
by A traveller from San Diego

Posted Jan. 15, 2024 on Expedia
No closet or wardrobe to hang clothing. Smoke detector missing hanging wires. Sliding shower door missing. Bathroom door frame rusted away at base and unstable. Bathroom door kick panel bent outward and could catch a foot. Very unsafe. Shower rack missing and rusted mount exposed. No dresser. Ceiling trim missing or hanging down. Ceiling delaminating in bathroom. Mold on tile and trim in bath. Bed legs detached and just wedged back into place. No rug. Front door barely closed and locked. Tv remote not working. Tv had burned out pixels. I wish I could upload the many pictures of these issues. I’ve stayed here a few times and never seen things in this state of disrepair. Very unclean and unsafe. Staff was friendly and pleasant, but the condition of this property is unacceptable.
Comment from Hotel Management
Jan. 25, 2024 by Angie , Hotel Management
Thank you for bringing this to our attention however we are currently working on maintenance throughout the hotel your review is greatly appreciated thank you for your feedback.
1 out of 5
by A traveller

A sour experience

Posted Jan. 15, 2024 on Hotels
Another guest threatened our safety by envading our privacy and pounding on the wall. We asked the consierge to dial 911 and no action was taken. The unprofessionalism and hostile environment made us never want to return here again.
Comment from Hotel Management
Jan. 27, 2024 by Angie , Hotel Management
We are sorry to hear this has happened to you we do want to assure you that police were contacted when requested but you had left the premises before they could show, upon further investigation we found that the other party involved was trying to get into his room before you approached them. We take the safety of our guest very seriously. Sorry for the inconvenience this has caused you.
5 out of 5
by A traveller

Posted Jan. 14, 2024 on Expedia
This hotel is definitely not the newest nor most fancy on block. However was very clean . All staff was nice and helpful. Free grab and go breakfast was nice, several options of pastries. Free keurig coffee 24 hours a day with several different flavor options. Everything worked as should , plenty of hot water. Again just very old. But for the money , it’s definitely worth it.
Comment from Hotel Management
Feb. 11, 2024 by Angie , Hotel Management
We appreciate your feedback; our hotel is on the older side 100 years old to be exact! we are glad to hear you have enjoyed your stay with us please come again
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