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Westgate Lakes Resort & Spa Universal Studios Area

4.0 star property
Family-friendly 4-star hotel near Universal Orlando Resort

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Photo gallery for Westgate Lakes Resort & Spa Universal Studios Area

Water park
Creator video - submitted by lana__creator
Property entrance
Exterior
Banquet hall

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Restaurant

Explore the area

View in a map
9500 Turkey Lake Rd, Orlando, FL, 32819
  • Place, Pointe Orlando
    ‪11 min walk‬
  • Place, Wonderworks
    ‪12 min walk‬
  • Place, Orange County Convention Center
    ‪19 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Room (Resort Select)

In-room safe, desk, laptop workspace, iron/ironing board

Room (Resort Select)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom

In-room dining

Room, 1 Bedroom

7.6 out of 10
Good
(130 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 4 Bedrooms

In-room safe, desk, laptop workspace, iron/ironing board

Villa, 4 Bedrooms

  • 4 bedrooms
  • Sleeps 16
  • 3 King Beds, 2 Double Beds and 3 Double Sofa Beds

View all photos for Deluxe Villa, 1 Bedroom

Flat-screen TV, DVD player

Deluxe Villa, 1 Bedroom

8.8 out of 10
Excellent
(189 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio (Villa)

In-room safe, desk, laptop workspace, iron/ironing board

Studio (Villa)

8.4 out of 10
Very good
(575 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV, DVD player

Villa, 2 Bedrooms

8.6 out of 10
Excellent
(113 reviews)
  • 111 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 3 Bedrooms

Flat-screen TV, DVD player

Villa, 3 Bedrooms

8.4 out of 10
Very good
(9 reviews)
  • 157 sq m
  • 3 bedrooms
  • Sleeps 12
  • 2 King Beds, 2 Double Beds and 2 Double Sofa Beds

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About the area

Orlando

In shopping district.You'll find Universal Orlando Resort and Universal’s Volcano Bay within 3 miles (5 km) of this Orlando hotel. The Orlando Eye and Aquatica are also within 3 miles (5 km).

What's nearby

  • Dr. P. Phillips Hospital - 1 min walk - 0.0 km
  • Pointe Orlando - 11 min walk - 0.9 km
  • Wonderworks - 12 min walk - 1.1 km
  • Orange County Convention Center - 19 min walk - 1.6 km
  • The Orlando Eye - 2 min drive - 2.1 km

Getting around

  • Orlando Station - 13 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪Drafts Sports Bar & Grill - ‬3 min walk
  • ‪Rocks - ‬6 min drive
  • ‪Maggiano's - ‬6 min drive
  • ‪Funny Bone Comedy Club - ‬5 min drive
  • ‪Taverna Opa Orlando - ‬6 min drive

About this property

Westgate Lakes Resort & Spa Universal Studios Area

Family-friendly 4-star hotel near Universal Orlando Resort
As a guest of Westgate Lakes Resort & Spa Universal Studios Area, you'll find a full-service spa, a water park (surcharge), and a marina. 7 outdoor swimming pools and 7 hot tubs are also on site. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 25005 square feet (2323 square meters) and includes conference space. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Westgate Lakes Resort & Spa Universal Studios Area. Free self parking and valet parking are available.

This 4-star Orlando hotel is smoke free.

  • 1990 guestrooms or units
  • 5 levels
  • 28 buildings
  • 2 bars by the pool
  • Meeting rooms
  • 25005 sq ft of conference space
  • 2323 sq m of conference space
  • Built in 1984
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Westgate Lakes Resort & Spa Universal Studios Area offers 1990 accommodations with DVD players and safes. Accommodations have separate sitting areas and are furnished with queen sofa beds. Guests can make use of the in-room microwaves and coffee/tea makers.

Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans.

The onsite spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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4 outdoor pools, open 7:00 AM to 11:00 PM, cabanas (surcharge)
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  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.5 out of 5, Wonderful, 3,887 reviews
The price is CA $184
CA $207 total
includes taxes & fees
Feb 25 - Feb 26
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Property amenities

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Fenced pool
  • Free theme park shuttle
  • Grocery/convenience store
  • High chair
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 7 hot tubs
  • 7 outdoor pools
  • Arcade/game room
  • Basketball
  • Bowling alley
  • Canoeing
  • Children's club
  • Children's pool
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Lazy river
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 6 2026 to February 11 2026 (completion date subject to change). The following areas are affected:
  • Water park
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.74 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. 

The shuttle provided by the hotel is for the Universal Transportation Center only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Lakes Resort Universal Studios Area
Westgate Lakes Resort Universal Studios Area Condo
Westgate Lakes Resort Universal Studios Area Condo Orlando
Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Hotel Orlando
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort Spa Universal Studios Area
Westgate Lakes Resort & Spa Universal Studios Area Hotel
Westgate Lakes Resort & Spa Universal Studios Area Orlando
Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando

Westgate Lakes Resort & Spa Universal Studios Area Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 3149 out of 5806 reviews
Rating 8 - Good. 1185 out of 5806 reviews
Rating 6 - Okay. 719 out of 5806 reviews
Rating 4 - Poor. 347 out of 5806 reviews
Rating 2 - Terrible. 406 out of 5806 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jamayra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing clean and comfortable. Very spacious, which was nice.
Stayed 4 nights in Jan 2026

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
I was given an early check-in without prior approval. The room was very clean as well as the property. The staff was amazing.
Stayed 5 nights in Feb 2026

10/10 Excellent

JOEL, MENTOR

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful rooms and venue
Stayed 2 nights in Jan 2026

10/10 Excellent

Nancy, VERBANK

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No need to leave the resort! Perfect for families not in love with the parks and the high priced resorts
Stayed 5 nights in Jan 2026

10/10 Excellent

Jason, hewitt

Stayed 3 nights in Jan 2026

4/10 Poor

Paul

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The price was suppose to be all fees included, i was charged 134.96 extra for Resort fees and tax, also the room was dirty and the heating unit made very loud banging noises when starting and shutting off.
Stayed 4 nights in Jan 2026

10/10 Excellent

Rafael

Stayed 5 nights in Jan 2026

10/10 Excellent

Nikki

Stayed 4 nights in Jan 2026

2/10 Terrible

Hadir

Stayed 5 nights in Dec 2025

2/10 Terrible

Hadir

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was decent, parking was a nightmare. Services not so great.
Stayed 5 nights in Dec 2025

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

STEPHANIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Devonte was the nicest while checking us in, Elizabeth at the universal counter is amazing at her job and was a real hero and the spa ladies were our favorite. Sokie and the ladies need a big raise. Everyone was so sweet, the Starbucks ladies were very nice and always a nice break during the day.
Stayed 4 nights in Nov 2025

2/10 Terrible

Jordan

Travelled with partner
Disliked: Property conditions & facilities
Original rooms ac was broke then moved to second room that had a broken shower! Do not stay at this resort 1/10 rating
Stayed 1 night in Nov 2025

4/10 Poor

Kimberly

Stayed 4 nights in Nov 2025

10/10 Excellent

Jasmin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great and welcoming
Stayed 2 nights in Oct 2025

10/10 Excellent

Steven Salvatore

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
All the about plus we loved there in resort water park and what was a big plus all the amusement parks was so close
Stayed 9 nights in Oct 2025

10/10 Excellent

Drix

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely resort, apartment was clean and spacious. Always my go to location when in Orlando.
Stayed 4 nights in Nov 2025

8/10 Good

Richard Christopher

Business traveller
Liked: Amenities, property conditions & facilities
clean facility, including room. Elevators worked. Very organize & smooth operations. We'll integrated with community and transportation. All of my Lyft drivers knew where to take me. Supplies available in nearby market. Almost walkable to the MCCC. Staff on duty were respectful & helpful. . .
Stayed 3 nights in Nov 2025

10/10 Excellent

wes

Liked: Cleanliness, staff & service, amenities
This is a great place to stay. The beds are the most comfortable I have ever had at a hotel. The rooms are large and clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 3 nights in Nov 2025

8/10 Good

Monasia Eboni

Stayed 2 nights in Nov 2025

6/10 Okay

Erica

Travelled with partner
Clicking in room was loud enough to wake me up 2 nights in a row. Walls and doors seemed super thin, as everything could be heard. Getting towels was like pulling teeth. Eventually someone dropped a bag of towels inside our door while i was in the shower. No time or eta. Showed up and the ac wasnt working. Construction all over the grounds made traffic annoying, backed up, and overall ridiculous. Would also like more dining options. Overall, there was plenty to do on the grounds, but a lot of small things added up. Kids running around the lobby, no parenting taking place, and no assistance by staff to find a parent. Housekeeping using the only elevator between floors 5 and 6 kept me waiting woth large suitcases for way too long despite having closets on each floor. Then stalled our elevator with us on it to continue a conversation with another worker.
Stayed 7 nights in Nov 2025

10/10 Excellent

Parker

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and resort
Stayed 2 nights in Nov 2025

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, spacious room, great amenities and staff.
Stayed 4 nights in Aug 2025

10/10 Excellent

Esther

Stayed 2 nights in Nov 2025