Citadines Namba Osaka

4.0 star property
4-star family-friendly hotel near Kuromon Market, connected to a shopping center

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Photo gallery for Citadines Namba Osaka

Front of property
Executive Double Room
Interior detail
Breakfast, lunch and dinner served
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
3-5-25 Nippombashi, Naniwa-ku, Osaka-shi, Osaka
  • Place, Nipponbashi
    ‪1 min walk‬
  • Place, Kuromon Market
    ‪3 min walk‬
  • Place, Dotonbori
    ‪10 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪58 min drive‬

Room options

Studio (Double)

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Studio, 2 Twin Beds

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Deluxe Double Room

9.6 out of 10
Exceptional
(16 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Deluxe Twin Room

9.6 out of 10
Exceptional
(55 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Executive Double Room

9.8 out of 10
Exceptional
(16 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Executive Twin Room

9.6 out of 10
Exceptional
(18 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Premier Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Room, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Room, 1 Bedroom

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Room, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 73 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 1 Queen Bed

Family Room

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Premier Double Room

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Double Studio

  • Sleeps 2

Deluxe Double Room

  • Sleeps 3

Deluxe Twin Room

  • Sleeps 3

Two Bedroom Room

  • Sleeps 5

Premier Twin Room

  • Sleeps 3

Twin Studio

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Executive Twin Room

  • Sleeps 2

One Bedroom Double Room

  • Sleeps 3

One Bedroom Twin Room

  • Sleeps 3

Family Room

  • Sleeps 5

Premier Double Room

  • Sleeps 3

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About the area

Osaka

Heart of Osaka.Within a 15-minute walk of this Minami hotel, you'll find Kuromon Market and Tsutenkaku Tower. Shitennoji Temple and Osaka Museum of History are also within 3 miles (5 km).

What's nearby

  • Nipponbashi - 1 min walk - 0.0 km
  • Kuromon Market - 3 min walk - 0.3 km
  • Namba Grand Kagetsu Theater - 6 min walk - 0.5 km
  • Dotonbori - 10 min walk - 0.9 km
  • Tsutenkaku Tower - 13 min walk - 1.2 km

Getting around

  • Namba Station (Nankai) - 6 min walk
  • Kitntetsu-Nipponbashi Station - 7 min walk
  • Kansai Intl. Airport (KIX) - 51 min drive

Restaurants

  • ‪魂心家 - ‬3 min walk
  • ‪春日亭 日本橋オタロード店 - ‬3 min walk
  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪三豊麺 なんば日本橋店 - ‬3 min walk
  • ‪新時代 大阪難波なんさん通り店 - ‬2 min walk

About this property

Citadines Namba Osaka

4-star family-friendly hotel near Kuromon Market, connected to a shopping center
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the family-friendly Citadines Namba Osaka.

Smoking is allowed in designated areas at this Art Deco Osaka hotel.

  • 1 building
  • 313 guestrooms or units
  • 7 levels
  • Built in 1928
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Citadines Namba Osaka offers 313 accommodations with laptop-compatible safes and slippers. Beds feature down comforters. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,310 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Playground
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on May 13, 2026 from 11 AM-5 PM. All facilities that use power, including elevators will not be available during this time. Early check-in and late check-out will be not available on this date. Check-in time begins at 3PM on this date.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 4840.0 per night.
  • Cribs (infant beds) are available for JPY 550.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 2310 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Crib (infant bed) fee: JPY 550.0 per night
  • Rollaway bed fee: JPY 4840.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citadines Namba Osaka Hotel
Citadines Namba Osaka Osaka
Citadines Namba Osaka Hotel Osaka

Citadines Namba Osaka Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1286 out of 1565 reviews
Rating 8 - Good. 215 out of 1565 reviews
Rating 6 - Okay. 44 out of 1565 reviews
Rating 4 - Poor. 9 out of 1565 reviews
Rating 2 - Terrible. 11 out of 1565 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2025

10/10 Excellent

Sau

We had a wonder stay
Stayed 13 nights in Oct 2025

10/10 Excellent

Steffi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service, friendly staff, room was comfortable and larger than most Japanese hotels we've stayed in!
Stayed 3 nights in Oct 2025

10/10 Excellent

Stefanie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly, helpful, many were multilingual, amenities were fantastic! Admittedly the washing machines could perhaps do with more maintenance but otherwise great
Stayed 7 nights in Oct 2025

10/10 Excellent

Patricia

Stayed 2 nights in Nov 2025

10/10 Excellent

Luc

Liked: Cleanliness, amenities, property conditions & facilities
The staff was phenomenal and even went out of their way to assist with external trip issues. The room was larger than expected, and the hotel location was very central.
Stayed 4 nights in Oct 2025

10/10 Excellent

Omani

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing and helpful. We had several questions throughout our stay and the staff were always friendly and willing and able to help. The room was clean and spacious. Check in and out was easy. Located 14 minutes from Namba train station and another train Nippombashi about a 5 minute walk. 5 minutes to the outside market and food.
Stayed 2 nights in Nov 2025

6/10 Okay

Farzin

Liked: Cleanliness, amenities, property conditions & facilities
everything good but this is more like an extended stay and view from the window was not very exciting, overall is a good place near a good area.
Stayed 3 nights in Oct 2025

10/10 Excellent

Yunas

Stayed 5 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The general area and where it was located was very nice and convent
Stayed 5 nights in Oct 2025

10/10 Excellent

Lingzhi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and friendly staff!
Stayed 3 nights in Oct 2025

8/10 Good

Lola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area near attractions and train station. Walkable and safe. Good ammenities
Stayed 3 nights in Sep 2025

10/10 Excellent

Johnathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was super clean - super comfortable and friendly staff.
Stayed 5 nights in Oct 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious, and the staff were very friendly. Great location as well. We will definitely be staying here again the next time we’re in Osaka!
Stayed 3 nights in Oct 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Sham

Stayed 7 nights in Oct 2025

10/10 Excellent

Mariah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice room
Stayed 1 night in Oct 2025

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was the biggest I've ever had in Japan. The executive twin room had a desk and full kitchenette with a full size fridge. It is a little walk from the stations but nothing terrible and it is right down the street from Dotonbori, which is awesome! Staff was super friendly and the laundry was great! It actually dries your clothes and are full size.
Stayed 2 nights in Oct 2025

10/10 Excellent

Vickie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except that they do not have Bell Captain to help with the luggage.
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert, Parker

Stayed 2 nights in Oct 2025

10/10 Excellent

Tet Cheong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is nesr to train station and many attraction nearby
Stayed 7 nights in Oct 2025

6/10 Okay

Hari

Stayed 2 nights in Oct 2025

10/10 Excellent

Mary Eden Guerina

Stayed 5 nights in Sep 2025

10/10 Excellent

Kyong Hee

Very clean and spacious. Conveniently located. Highly recommend
Stayed 3 nights in Oct 2025

10/10 Excellent

Rose

Stayed 4 nights in Oct 2025