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Cross Hotel Osaka（ORIX HOTELS & RESORTS）

4.0 star property
4-star hotel near Dotonbori Glico Sign

Choose dates to view prices

Photo gallery for Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Exterior
Suite, Non Smoking (Cross Floor)
Hallway
2 restaurants, breakfast served
Suite, Non Smoking (Cross Floor) | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Place, Shinsaibashi-suji Shopping Street
    ‪1 min walk‬
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Dotonbori Glico Sign
    ‪2 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪64 min drive‬

Room options

View all photos for Standard Floor Triple Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Triple Room

  • Sleeps 3

View all photos for Standard Floor Twin Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Twin Room

  • Sleeps 2

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor)

9.6 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Non Smoking (Standard Floor)

9.0 out of 10
Wonderful
(36 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor)

9.4 out of 10
Exceptional
(20 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor)

8.8 out of 10
Excellent
(12 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout drapes, free WiFi

Twin Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(28 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Floor Deluxe Double Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Deluxe Double Room

  • Sleeps 2

View all photos for Cross Suite　Junior

In-room safe, desk, blackout drapes, free WiFi

Cross Suite　Junior

  • Sleeps 2

View all photos for Cross Suite

In-room safe, desk, blackout drapes, free WiFi

Cross Suite

  • Sleeps 2

View all photos for Cross Floor Double Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Double Room

  • Sleeps 2

View all photos for Cross Floor Twin Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Twin Room

  • Sleeps 2

View all photos for Cross Floor Superior Double Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Superior Double Room

  • Sleeps 2

View all photos for Cross Floor Deluxe Double Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Deluxe Double Room

  • Sleeps 2

View all photos for Cross Floor Triple Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Triple Room

  • Sleeps 3

View all photos for Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor)

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(12 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor)

7.4 out of 10
Good
(3 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • River view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking

  • River view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Non Smoking (Cross Floor)

Suite, Non Smoking (Cross Floor)

Suite, Non Smoking (Cross Floor)

  • City view
  • 103 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Floor Double Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Double Room

  • Sleeps 2

View all photos for Standard Floor Superior Double Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Superior Double Room

  • Sleeps 2

View all photos for DOTONBORI View DOUBLE

In-room safe, desk, blackout drapes, free WiFi

DOTONBORI View DOUBLE

  • Sleeps 2

View all photos for DOTONBORI View TWIN

In-room safe, desk, blackout drapes, free WiFi

DOTONBORI View TWIN

  • Sleeps 2

View all photos for Cross Floor Cross King Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Cross King Room

  • Sleeps 2

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About the area

Osaka

Shinsaibashi stay.A stay at this Shinsaibashi hotel places you steps from Dotonbori Glico Sign and within a 5-minute walk of Hozen-ji Temple.

What's nearby

  • Shinsaibashi-suji Shopping Street - 1 min walk - 0.1 km
  • Amerikamura - 1 min walk - 0.2 km
  • Dotonbori - 1 min walk - 0.2 km
  • Dotonbori Glico Sign - 2 min walk - 0.2 km
  • Kuromon Market - 9 min walk - 0.8 km

Getting around

  • Osaka-Namba Station - 5 min walk
  • Shinsaibashi Station - 7 min walk
  • Kansai Intl. Airport (KIX) - 59 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪EXCELSIOR CAFFÉ Barista - ‬1 min walk
  • ‪一蘭 - ‬1 min walk
  • ‪サイゼリヤ - ‬1 min walk
  • ‪Terrace&Dining Zero - ‬1 min walk

About this property

Cross Hotel Osaka（ORIX HOTELS & RESORTS）

4-star hotel near Dotonbori Glico Sign
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Cross Hotel Osaka（ORIX HOTELS & RESORTS） also features a vending machine, concierge services, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

  • 229 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Cross Hotel Osaka（ORIX HOTELS & RESORTS） offers 229 accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

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  • Air conditioning
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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
During the exterior renovation period, guests may hear construction-related noise and smell construction-related odors, and are requested to keep their guestroom windows and curtains closed.
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Renovations and closures

The property will be renovating from February 1 2026 to July 31 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal: JPY 9680

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Cross Hotel Osaka（ORIX HOTELS & RESORTS） Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 871 out of 1160 reviews
Rating 8 - Good. 224 out of 1160 reviews
Rating 6 - Okay. 49 out of 1160 reviews
Rating 4 - Poor. 10 out of 1160 reviews
Rating 2 - Terrible. 6 out of 1160 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeanine

Stayed 2 nights in Jan 2026

10/10 Excellent

Brittany

Stayed 2 nights in Jan 2026

10/10 Excellent

Lacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel - big rooms
Stayed 5 nights in Dec 2025

6/10 Okay

Jennifer

Stayed 3 nights in Jan 2026

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Always our hotel of choice when in Osaka! Nothing beats the location and staff are warm and accommodating
Stayed 3 nights in Dec 2025

10/10 Excellent

Lawrence

Stayed 1 night in Jan 2026

10/10 Excellent

Arvin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Very spacious for a room in Japan. The Cross Floor had a nice water and ice dispenser. Access to the lounge was nice. Provided drinks (both alcoholic and non alcoholic beverages) and snacks. I wouldn’t overspend for the Cross Room Floor for lounge. Breakfast was good. Various options to eat. Location was ideal for Dontobori if that’s where you want to be nearby
Toilet
Cross Floor Room
Room
Shower
Stayed 3 nights in Dec 2025

10/10 Excellent

Thurston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice room. Staff was very friendly and helpful. Coin laundry is a 5 minute walk. Also, the breakfast buffet was definitely worth it.
Stayed 4 nights in Dec 2025

10/10 Excellent

Baljinder

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Shakil

Liked: Cleanliness, property conditions & facilities
Great customer service
Stayed 4 nights in Dec 2025

10/10 Excellent

Ibrahim

Stayed 1 night in Dec 2025

10/10 Excellent

Coree

Travelled with group
Liked: Cleanliness, staff & service, amenities
We opted for the room with the view of the glico man an for the price difference of a regular room definitely worth it. Thought it would be noisy but realised there was a shuttle vent, would book again.
Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Stayed 3 nights in Dec 2025

10/10 Excellent

Sunny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, right at the bridge where Glico man is. Lots of food options and shopping, right in the heart of Dotonburi. Short walk to Namba area and subway/JR lines.
Stayed 6 nights in Dec 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff. Pillows were small though.
Stayed 4 nights in Nov 2025

10/10 Excellent

Hiu Chong Maggie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 3 nights in Dec 2025

8/10 Good

helena

Stayed 2 nights in Dec 2025

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beware. The rooms are very small. The included breakfast buffet is wonderful!
Stayed 1 night in Dec 2025

8/10 Good

Erica, Boston

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and I had a view of the running man sign in Dotonbori. I was on the 11th floor which was helpful. There was street noise but this is expected - it’s similar to staying in Times Square area in NYC. Location was great and staff were very nice. Room had an air purifier and humidifier. Lots of space for the superior twin room.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great hotel in a busy area.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lady Merced

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 3 nights in Nov 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Will stay again
Stayed 3 nights in Nov 2025

8/10 Good

brooke

Stayed 3 nights in Nov 2025

10/10 Excellent

Leslee

Stayed 3 nights in Nov 2025

10/10 Excellent

Minhthao

Stayed 4 nights in Nov 2025