Ratings based on 351 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 1, 2024 on Expedia
Its very clean and quiet place and easy access for transportation
Comment from Hotel Management
Jan. 4, 2024 by ワイズホテル阪神尼崎駅前 フロント , Hotel Management
この度はワイズホテル阪神尼崎駅前をご利用いただきまして誠にありがとうございます。 当館に対し高評価をいただけて大変恐縮でございます。 まだまだ至らぬ点は多々ございますが、お客様からのご意見を元に更なるサービス向上に努めて参りますので、またのご利用心よりお待ち申し上げます。
by A traveller
Posted Mar. 17, 2023 on Expedia
The room is spacious and value for money. The staff is very helpful and accommodate my request to change the booking date. It is preferable to have lockers in the public bath.
Comment from Hotel Management
Mar. 18, 2023 by Y's Hotel Hanshin Amagasaki Ekimae front desk, Hotel Management
Thank you for using Y's Hotel Hanshin Amagasaki Ekimae. We are very happy to receive a high evaluation for our hotel. We will continue to work together as a team to provide services that are close to our customers, so we are looking forward to seeing you again.
by A traveller from Japan
Posted Aug. 29, 2020 on Expedia
The place is really new and very close to the station. The ambience of the room is fantastic. I will definitely choose to stay here again。thank you
Comment from Hotel Management
Aug. 31, 2020 by ワイズホテル阪神尼崎駅前 フロント 増田, Hotel Management
Thank you for staying at Wise Hotel Hanshin Amagasaki Ekimae. In addition, we are very honored to receive a high evaluation. Were there any inconveniences during your stay? If you have any requests for making a better hotel, please let us know. Thank you for posting your review while you are busy.
by A traveller
Posted Nov. 20, 2019 on Expedia
Excellent!!
Comment from Hotel Management
Nov. 26, 2019 by ワイズホテル阪神尼崎駅前 フロント 丸山, Hotel Management
この度は、ワイズホテル阪神尼崎駅前にご宿泊いただき誠にありがとうございます。
またのお越しを心よりお待ちしております。
by A traveller
Posted Jun. 24, 2019 on Hotels
by A traveller from Australia, ACT
Posted Jun. 2, 2019 on Expedia
The front counter for check-in is located on the 2ne floor. This means after the initial check-in, you bypass the reception to leave or come back, I felt it's quite unique compared to other hotels.
Comment from Hotel Management
Jun. 5, 2019 by ワイズホテル阪神尼崎駅前 金, Hotel Management
Dear Valued Guest, Thank you very much for staying with us. Our Staff would like to thank you for the wonderful comments. We look forward to your next visit.
by A traveller
Posted Oct. 12, 2018 on Expedia
by A traveller
Posted Feb. 28, 2018 on Hotels
Recommended
for Everyoneby A traveller from Seoul, South Korea
Super clean hotel with great bathtub downstairs
Posted Jan. 6, 2018 on ExpediaIt was an awesome stay at Y's hotel. Though the area is better at JR Amagasaki, Hanshin Amagasaki still has good things around.
by A traveller
Posted Feb. 23, 2024 on Expedia
リピーターです。おでこをぶつけてこぶができたので、フロントでヒヘピタあるかと尋ねると、無いとの回答。部屋に戻り電話で氷はあるかと尋ねたらフロントにあると言うので取りに行き、対応のスタッフに先程ヒヘピタの際にどうされましたかと聞いて貰えれば部屋とフロント往復せずに済んだと言うと申し訳なさそうに、枕カバーて包んだ氷を用意してくれました。 最初の対応はイマイチでしたが、おでこが冷えすぎないように配慮された即席氷嚢を使ってくれたのには感謝です。何度も滞在していますが、相変わらず大浴場と部屋の洗面所のカランはピカピカで気持ちの良いホテルです。
Comment from Hotel Management
Feb. 23, 2024 by ワイズホテル阪神尼崎駅前 フロント 永田, Hotel Management
この度はワイズホテル阪神尼崎駅前をご利用いただきまして誠にありがとうございます。最初に接客応対させていただきましたスタッフの対応が望ましくなかったとのこと、大変申し訳ございませんでした。おでこをぶつけられたとのことでございますが、お怪我の具合はいかがでございますでしょうか。まだまだ至らぬ点は多々ございますが、お客様からのご意見を元に更なるサービス向上に努めて参りますので、またのご利用心よりお待ち申し上げます。お忙しい中口コミのご投稿ありがとうございました。
