City center stay.With a stay at this Ogoto hotel, you'll be within half a mile (1 km) of Ogoto Onsen and 2 miles (3 km) of Lake Biwa. Hiei-zan & Enryaku-ji and Pieri Moriyama Mall are also within 6 miles (10 km).
What's nearby
Ogoto Onsen - 1 min walk - 0.0 km
Kiyomizu Temple - 29 min drive - 22.6 km
Fushimi Inari Shrine - 30 min drive - 21.8 km
Kawaramachi Street - 33 min drive - 24.8 km
Nishiki Market - 35 min drive - 25.4 km
Getting around
Ogotoonsen station - 20 min walk
Kansai Intl. Airport (KIX) - 126 min drive
Restaurants
スシロー 大津堅田店 - 3 min drive
中華そば 殿 雄琴店 - 3 min drive
麺屋 聖〜kiyo〜 - 15 min walk
麺屋昊鶏 - 3 min drive
パリス 雄琴店 - 6 min walk
About this property
Biwako Hanakaido
3.5-star hotel near Lake Biwa
Biwako Hanakaido offers its guests hot springs and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.
A library, a vending machine, and multilingual staff are also featured at Biwako Hanakaido. Self parking is free.
This 3.5-star Otsu hotel is smoke free.
43 guestrooms or units
6 levels
2 dining venues
Breakfast available (surcharge)
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Library
Garden
Newspapers in lobby (free)
Elevator
No smoking on site
Bar or lounge
Coffee shop
Biwako Hanakaido offers 43 accommodations with safes and complimentary bottled water. Rooms open to balconies. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Otsu hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Services include massages. A variety of treatment therapies are provided, including aromatherapy. Private bath/onsen services include an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Daily Japanese breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 for adults and JPY 2,000 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
Things to do
Hot springs
Library
Sauna
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Low-height counter and sink
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Room amenities
Entertainment
Flat-screen TV
Bedroom
Bedsheets provided
Rollaway/extra bed (surcharge)
Bathroom
Bidet
Free toiletries
Hair dryer
Shower
Towels provided
Food and drink
Electric kettle
Free bottled water
Refrigerator
Room service
More
Air conditioning (climate-controlled)
Heating (climate-controlled)
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's outdoor and indoor mineral hot springs will be under renovation from May 7, 2024 to July 31, 2024. The outdoor and indoor mineral hot springs will be available for women 3-5 PM, 8-10 PM, 6-8 AM and for men 5:30-7:30 PM, 10:30 PM-12:30 AM, 8:30-10:30 AM during this time.
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available.
Cribs (infant beds) are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for Japanese breakfast: approximately JPY 2500 for adults and JPY 2000 for children
Rollaway beds are available for an additional fee
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.
Room rates do not include extra bedding or half board meals for children age 1-5. Meal surcharges apply.
We should mention
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Property is also known as
Biwako Hanakaido
Biwako Hanakaido Hotel
Biwako Hanakaido Hotel Otsu
Biwako Hanakaido Otsu
Biwako Hanakaido Otsu
Biwako Hanakaido Hotel
Biwako Hanakaido Hotel Otsu
Frequently asked questions
How close is Biwako Hanakaido to the airport?
Biwako Hanakaido is 71.8 mi (126-min drive) away from the Kansai Intl. Airport (KIX) airport, the closest popular airport to the property.
How much does it cost to stay at Biwako Hanakaido?
As of May 19, 2026, prices found for a 1-night stay for 2 adults at Biwako Hanakaido on Jun 9, 2026 start from CA $399, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Biwako Hanakaido have an airport shuttle?
Airport shuttle services are not available at Biwako Hanakaido.
Does Biwako Hanakaido offer free breakfast?
Free breakfast isn’t provided at Biwako Hanakaido, but Japanese breakfast is offered for a fee of JPY 2500 for adults and JPY 2000 for children. It's available every day from 7 AM to 9:30 AM.
Is there a casino at Biwako Hanakaido?
No, there is no casino at this hotel.
What time is check-in at Biwako Hanakaido?
Check-in start time: 3:00 PM; Check-in end time: 8 PM.
Is there free parking at Biwako Hanakaido?
This hotel offers free self parking.
Does Biwako Hanakaido have a pool?
Biwako Hanakaido does not have a pool.
Does Biwako Hanakaido have a restaurant?
Biwako Hanakaido is home to Ramupu, which features Japanese cuisine.
Does Biwako Hanakaido have a spa?
This hotel doesn't have a spa, but it does offer massages and aromatherapy.
How close is Biwako Hanakaido to downtown Otsu?
Biwako Hanakaido is 0.8 mi away from Otsu.
Biwako Hanakaido Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 191 out of 270 reviews
10 - Excellent
191
Rating 8 - Good. 68 out of 270 reviews
8 - Good
68
Rating 6 - Okay. 8 out of 270 reviews
6 - Okay
8
Rating 4 - Poor. 2 out of 270 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 270 reviews
2 - Terrible
1
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
Reviews
10/10 Excellent
Norman
Jan 28, 2026
Liked: Cleanliness, staff & service, amenities
Great service from the staff right from the lobby and throughout our stay. The room is very spacious, comfortable and the in room Onsen is fantastic
Most memorable stay of our trip. There’s a shuttle service from the station which was very helpful and makes commute easy. All the staff was very attentive and knowledgeable. The private onsen in the room was lovely. Kaiseki dinner and Japanese breakfast were excellent. We had a very lovely stay here and would highly recommend.
This charming onsen hotel by Lake Biwako offers a spacious, pristine room with an open-air onsen bath. Both dinner and breakfast were delectable. The staff were friendly and attentive, making our stay truly unforgettable.
The stay here was wonderful. The staff were amazing, the dining experience was perfect. Would recommend for anyone that wants a quiet onsen off the main travel path.
Loved having a drawer of kimonos to choose from to wear for our stay! The room was wonderful and we saw the beautiful sunrise from our bed. It was really a special experience. The private bath on our balcony was so nice and relaxing. The staff is super, very well trained and attentive. They make you feel special from the moment you walk in with a snack and a drink. We purchased some quality souvenirs from the gift shop. The half board is a grand experience. The onsens are unforgettable. I went early and had the whole place to myself.
We stayed for just one night to expierence the best this ryokan had to offer and man did it exceed all our expectations. To truly know, book one of their 4 suites. The #500 rooms. Massive rooms with authentic tatami mats, personal and private onsen that is open air facing the beautiful lake, out of this world seasonal dinner/breakfast course. The area is secluded enough to be quiet but not far from the local town. Cute and quaint souvenir shop. Oh and the bidet toilet is the best we've ever seen. Lastly, the staff is extremely accommodating, friendly, and helpful. They know english very well too. They have a shuttle that does pick up and drop off from Ogotoonsen Station so skip the taxi and call the resort when you get there. If you have cell service there is a free cell phone that you can use to call the resort. Theres also a guide of numbers for all the resorts in the area. To wrap up, book a night at this ryokan you will not regret treating yourself to a time of lavish luxury.
everything was amazing from the room, to the onsen, the food, the staff and the service. there is a free mobile phone in ogoto onsen station which you can use to call the different onsen hotels nearby and they will send a shuttle to come pick you up :)
This Onsen was incredible. The staff was very polite and helpful. The rooms were spacious and traditional, a had yukata for us to wear around the hotel. We had a private bath that was beautiful and very relaxing. The meal they prepared for us was very elegant and delicious. Beware that it is very seafood heavy (my wife isn’t a huge seafood fan). There is a bit of a language barrier, but it didn’t keep us from communicating (google translate helped a few times). Overall a great experience in a less crowded and beautiful area of Kyoto that was fairly easy to access
Biwako Hanakaido was/is amazing. The staff are very friendly and service is top tier. I really can’t say much about this place other than it was amazing. I would do it again on my next trip. The dinner set was amazing and so was the breakfast.
The beef sashimi was the BEST thing we had our entire time in Japan. The traditional food were also very good while still having options for those who wanted more modern meals
The staff was extremely friendly, and they were also professional and clear about the guidelines for the onsen and dinner expectations. The food was incredible, the private bath was soothing. And the area is wonderful. Lake Biwa is a special place.
Top notch ryokan, highly recommended.
Stayed in a Japanese style room, including 2 meals per day, and with shuttle service from the ryokan to the train station.
Includes an onsen and massage service as well.
The room was very spacious, clean and comfortable.
The meals delicious.
The staff extremely friendly and helpful.
Very nice experience while in Kyoto.
The staff and private onsen were top-notch, no comparison. The meal provided was interesting. We were hoping that there was a way to change our first night’s meal choice prior to our stay instead of the business defaulting to the traditional Japanese meal on the first night of our stay. After messaging on Expedia, they would not let us change the meal. Other than that, the service provided by the staff is second to none and we wouldn’t trade our stay with Biwako Hanakaido for anything.
This beautiful, well-run hotel makes you feel very special. We were greeted warmly on arrival, given peach tea and walked through the hotel’s spa protocol. Since they are currently doing work on parts of the spa (this was no problem, and there was no noise).
The onsite onsen is absolutely beautiful— a deep pond in a (part) bamboo forest, relaxing and piping hot.
The dinner and breakfast are extravagant, delicious, and gorgeously presented.
The staff is so very kind and gracious. They go far out of their way to make you feel at home. We speak no Japanese except “good morning” and the staff spoke enough English to help us in every way.
This was my first trip ever to Japan, let alone an onsen, and this hotel made it a delightful experience!