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Holiday Inn Express & Suites Ottawa by IHG

2.5 star property
Ottawa guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Ottawa by IHG

Exterior
Free daily buffet breakfast
Property amenity
Indoor pool
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
2850 Columbus Street, Ottawa, IL, 61350
  • Place, Washington Square Park
    ‪4 min drive‬
  • Place, Tangled Roots Brewing Company - The Lone Buffalo
    ‪4 min drive‬
  • Place, Skydive Chicago
    ‪9 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (& Sofa Bed)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds (& Sofa Bed)

7.2 out of 10
Good
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (& Sofa Bed)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed (& Sofa Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible (Mobility)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Ottawa

Close to airport.You'll find Dayton Ridge Golf Club and Appellate Court within 2 miles (3 km) of this hotel. Reddick Mansion and Washington Square Park are also within 2 miles (3 km).

What's nearby

  • Washington Square Park - 4 min drive - 3.1 km
  • Tangled Roots Brewing Company - The Lone Buffalo - 4 min drive - 3.1 km
  • Skydive Chicago - 9 min drive - 7.0 km
  • Buffalo Rock State Park - 13 min drive - 10.5 km
  • Starved Rock State Park - 16 min drive - 15.7 km

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Culver's - ‬4 min walk
  • ‪Casey's - ‬3 min drive
  • ‪Starbucks - ‬5 min walk
  • ‪Cracker Barrel - ‬13 min walk

About this property

Holiday Inn Express & Suites Ottawa by IHG

Ottawa guestrooms with free WiFi
Holiday Inn Express & Suites Ottawa by IHG offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and 2 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 1061 square feet (99 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites Ottawa by IHG also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

This Ottawa hotel is smoke free.

  • 82 guestrooms or units
  • 4 levels
  • 1061 sq ft of conference space
  • 99 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Ottawa by IHG offers 82 accommodations with iPod docking stations and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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Holiday Inn Express & Suites Ottawa by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 380 out of 521 reviews
Rating 8 - Good. 90 out of 521 reviews
Rating 6 - Okay. 25 out of 521 reviews
Rating 4 - Poor. 9 out of 521 reviews
Rating 2 - Terrible. 17 out of 521 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kayla

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and common areas. Comfortable beds. I like that the rooms have Dove products instead of the regular, low grade hotel products.
Stayed 1 night in Jun 2025

6/10 Okay

Yuet Wan

Travelled with family
Shower floor has mold and not cleaned. Staff is friendly and brought me towels when I asked.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kylie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Stayed 1 night in Jun 2025

4/10 Poor

Stephanie

Liked: Cleanliness
Disliked: Staff & service
They ran out of toilet paper in the whole hotel according to the front desk clerk. When I asked what I should do when I was denied rolls at 9:30 at night, the response was, “it would probably be easiest if you went to the grocery store and bought more.”
Stayed 3 nights in Jun 2025

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jeff

Liked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

Melissa, Chicago

Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, amenities
Everything was great
Stayed 2 nights in Jun 2025

10/10 Excellent

Pamela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

We have stayed here several times and have always found it to be clean and the employees have been very friendly and helpful.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Basic / clean hotel in Ottawa. No complaints outside of apparently very poor soundproofing between rooms, based on the angry call I received at 3am from an insane sounding woman claiming we were keeping her awake despite only watching movie on an ipad at low volume.
Stayed 1 night in Apr 2025

6/10 Okay

Jody

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Breakfast was only so so
Stayed 1 night in Jun 2025

8/10 Good

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good
Stayed 1 night in May 2025

8/10 Good

Krystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

PHUONG

Travelled with family, Business traveller
Liked: Property conditions & facilities
First, I waited for someone to show up to the desk for about 15 minutes. I had booked a reservation with this property and while checking in, they had no rooms available besides a king bed and I needed a double bed. Being up for 24 hours, I went ahead and took whatever was available. They gave me no apologies or a perk for the mess up. Another thing that was a bother was that they came into the room even though I had the “do not disturb” sign up. They needed to leave a note to say they aren’t cleaning the room. I definitely will not be staying here again and I highly recommend everyone to find another place.
Stayed 2 nights in Jun 2025

10/10 Excellent

Felipe

Stayed 1 night in Jun 2025

10/10 Excellent

Skip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newer property. Everything was in great condition. Lots of breakfast options and friendly service.
Stayed 2 nights in Jun 2025

10/10 Excellent

urvi

Stayed 2 nights in Jun 2025

10/10 Excellent

David, Fraser

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here multiple times driving to and from the west. Typical Holiday Inn experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly with great service.
Stayed 1 night in Jun 2025

10/10 Excellent

Erin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was so friendly, helpful, and informative. The hotel was spotlessly clean, including my room. The hotel is close to good coffee and food options with a laundromat less than a mile away. Would absolutely stay here again if I stay in this region again. Absolutely recommend.
Stayed 4 nights in Jun 2025

10/10 Excellent

Allan

Stayed 1 night in Jun 2025

10/10 Excellent

Sheryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice! Close to restaurants! Clean rooms !
Stayed 1 night in May 2025

10/10 Excellent

Justina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Kathleen

Stayed 1 night in May 2025