2/10 Terrible
Anna
Travelled with family and small children
Sep 2, 2025
Review of Les Suites Hotel (Stay: August 31–September 1)
This was one of the worst hotel experiences we’ve ever had. From the moment we opened the door, we were shocked at how dirty the room was. The carpet looked like it hadn’t been vacuumed or cleaned in ages—it gave an immediate impression of neglect and poor housekeeping. Honestly, if we had any other choice that night, we would have walked right back out.
Things only got worse from there. The air conditioning didn’t work at all, and the room became unbearably hot.
We tried to open the window for some relief, but the air outside was heavily polluted, making it impossible to breathe comfortably. It felt like there was no escape—either suffer in the heat or deal with the terrible air quality.
For a hotel in such a central location, the lack of cleanliness, basic maintenance, and comfort was completely unacceptable.
We expected at the very least a clean, properly functioning room, and instead, we got the opposite.
We will never stay at this hotel again and strongly recommend others to look elsewhere. There are plenty of options in Ottawa—don’t waste your money or comfort here.
Anna
Stayed 1 night in Aug 2025































