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Comfort Suites Palestine

2.5 star property
Hotel near University of Texas at Tyler Palestine Campus in Palestine

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Photo gallery for Comfort Suites Palestine

Lobby
Exterior
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Free daily buffet breakfast
Spa

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
301 Willow Creek Pkwy, Palestine, TX, 75801
  • Place, Palestine Regional Medical Center
    ‪18 min walk‬
  • Place, Green Park
    ‪6 min drive‬
  • Place, Texas State Railroad: Palestine Depot
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Multiple Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Multiple Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(61 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Non Smoking

9.8 out of 10
Exceptional
(21 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About the area

Palestine

In Palestine .Within 6 miles (10 km) of this hotel, you'll find University of Texas at Tyler Palestine Campus and Green Park. Davey Dogwood Park is within 6 miles (10 km) and Texas State Railroad Rusk Depot is within 32 miles (52 km).

What's nearby

  • Palestine Regional Medical Center - 18 min walk - 1.6 km
  • Redlands Hotel - 4 min drive - 4.1 km
  • Green Park - 6 min drive - 5.6 km
  • Davey Dogwood Park - 7 min drive - 8.9 km
  • Texas State Railroad: Palestine Depot - 11 min drive - 11.5 km

Getting around

  • Dallas-Fort Worth Intl. Airport (DFW) - 148 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Jucys Hamburger - ‬3 min drive
  • ‪Whataburger - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Smoothie King - ‬4 min drive

About this property

Comfort Suites Palestine

Hotel near University of Texas at Tyler Palestine Campus in Palestine
Comfort Suites Palestine offers its guests an indoor pool, a hot tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. The business-friendly Comfort Suites Palestine also features a vending machine, a picnic area, and coffee/tea in a common area. Self parking is free.

This Palestine hotel is smoke free.

  • 1 building
  • 66 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
Comfort Suites Palestine offers 66 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with sofa beds and desks. Guests can make use of the in-room refrigerators and microwaves.

This Palestine hotel provides complimentary wireless Internet access. Plasma televisions come with satellite channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Plasma TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Palestine
Comfort Suites Palestine
Comfort Suites Hotel
Comfort Suites Palestine
Comfort Suites Hotel Palestine

Comfort Suites Palestine Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 634 out of 933 reviews
Rating 8 - Good. 207 out of 933 reviews
Rating 6 - Okay. 43 out of 933 reviews
Rating 4 - Poor. 23 out of 933 reviews
Rating 2 - Terrible. 26 out of 933 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Holly, Kingston

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel! It is very family friendly and perfect if you are going to the polar express.
Stayed 1 night in Dec 2025

10/10 Excellent

Kadijah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Sofa bed needs a new mattress . It’s super done but all else was great!! Breakfast , cleanliness of rooms to the naked eye and staff was pleasant.
Stayed 2 nights in Dec 2025

2/10 Terrible

Christina

Travelled with family
Disliked: Amenities
Wasn’t told there was a $250 deposit on top of the amount for the stay. So we went somewhere else
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Dec 2025

10/10 Excellent

Sabrena

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was great as usual!! I always choose to stay here when I come. The staff is always great too.
Stayed 1 night in Dec 2025

10/10 Excellent

Vicki

Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and courteous staff
Stayed 1 night in Dec 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
Clean, smelled great, quiet
Stayed 1 night in Dec 2025

8/10 Good

Lydia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for the Polar Express train ride. Our stay was enjoyable and comfortable. I would stay here again. The free breakfast was ok. The attendant who was serving the food items was very helpful, kind and courteous. The only con was the ac unit did not work properly. The staff did go to check on it and made sure it was running.
Stayed 1 night in Dec 2025

2/10 Terrible

Danielle

Stayed 1 night in Dec 2025

10/10 Excellent

Sydney

Stayed 1 night in Dec 2025

10/10 Excellent

Hannah

Stayed 1 night in Dec 2025

10/10 Excellent

MILAGROS

Liked: Cleanliness, amenities, property conditions & facilities
Very Friendly staff and very clean Roma. We Just stay one night flor Our Xmas Train Ride but is the 3er time we stay there and it’s always very clean. 💕.
Stayed 1 night in Dec 2025

10/10 Excellent

Marcos

Stayed 2 nights in Dec 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff (Misty), amenities
Stayed 1 night in Dec 2025

2/10 Terrible

Hannah

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We booked 2 rooms at comfort suites through hotels.com. When we arrived the first receptionist we spoke to was very nice but could not find our second room. She asked another woman for assistance and she rudely informed me that they do not have another room and are fully booked. She informed me it is not the hotels fault that I shouldn’t have booked through a third party hotels.com. She said they are fully booked and there is nothing they can do about it. They did have a cancellation and called us to see if we wanted the room. We said yes but they would not honor the price that I had agreed to pay on hotels.com so we ended up having to spend more even tho we had confirmation we booked 2 rooms at a set price. Now our credit card is pending charges from 3 rooms. The stay was subpar and definitely not worth this headache. I highly recommend if you come to this town for the polar express book ANYWHERE ELSE.
Stayed 1 night in Dec 2025

4/10 Poor

Christie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It used to be great, but now it’s gross. Staff said they were short on cleaning staff and they’re trying to make some changes.
Stayed 1 night in Nov 2025

10/10 Excellent

Joe

Stayed 1 night in Dec 2025

10/10 Excellent

Ramon

Stayed 1 night in Dec 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Room was very clean, breakfast was good and staff was great!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room great, beds wonderful. Megan at check in so welcoming and helpful
Stayed 1 night in Dec 2025

6/10 Okay

LaNita

Liked: Staff & service
This hotel was too expansive with no updates. $160 same as Hampton thats newly renovated
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Seemed very clean and the person that checked me in was very nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Leslie

Staff was very friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities
Was clean and quiet with amenities like a shuttle to go to and from the Train depot for their Polar Express experience.
Stayed 1 night in Nov 2025