Ratings based on 701 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 28, 2024 on Hotels
by A traveller
Posted Feb. 23, 2024 on Expedia
I was surprised this property was even listed on expedia. The room was so smelly and stinky that I called and complained and they sent me some room spray. It smelled like mold, mildew and smoke. I only booked this room because it had a pull out bed as well and guess what, the pull out bed was broken and didn't even open out. You couldn't even sit on the couch, it smelled so badly. I had to get fresh sheets and put them on the couch to sit on it. Even the little dinette had folded paper stuffed under the leg to keep it steady. When I complained and asked for a different room they said they couldn't change the room since they didn't have any other available, they wouldn't give me a refund because I didn't book directly with them. All in all this place was terrible and definitely overprices, if I had stayed in a motel I would have had a better experience.
by A traveller
Posted Feb. 23, 2024 on Expedia
Beautiful grounds. Great location. Carpet needs cleaning. Unable to use 2 chairs as bolts were loose otherwise nice unit
by A traveller
Posted Jan. 27, 2024 on Expedia
Staff was great!!
by A traveller
Posted Jan. 9, 2024 on Expedia
Loved the tennis opportunities and other amenities.
by A traveller
Do not stay here
Posted Jan. 1, 2024 on HotelsMany places in the area that are cleaner, nicer, more comfortable and with much better customer service than this place. Do yourself a favor and don’t stay here.
by A traveller
Posted Dec. 30, 2023 on Expedia
This is not a 4 star resort, but rather a 3 star hotel.
Buildings are old.
Pool and jacuzzi need resurfacing
Kitchen was outdated: old coffee maker, no dishwasher
There was a dead bug inside kitchen counter
There is no housekeeping service, no hand-soap, body wash, conditioner or body lotion in the bathroom. Bathroom is very small It would be OK for $ 100 per night, but not for $ 180
by A traveller
Posted Nov. 13, 2023 on Hotels
by A traveller
Posted Nov. 12, 2023 on Hotels
by A traveller
Posted Nov. 11, 2023 on Expedia
The property is run down: chipped paint, holes in the ceiling tiles, ancient & noisy A/C unit, dated room decor. The towels are rough & of very poor quality. The toiletries provided are embarrassing: bar of soap & shampoo of Motel 6 caliber. The lighting in the parking lot & throughout the exterior of the property is very dim (making it feel unsafe). There are residents who live there. After midnight on the night of my arrival, there were 2 dogs running around the parking lot barking with the owner chasing them. In the middle of the day, there was a different larger dog (pit bull or pit mix-aggressive looking) was sitting on the grass near the pool-not on a leash & not restrained. The front desk closes I at some point at night, so security personnel checked me in. I interacted with one staff member over the phone & 2 in person-they were all very friendly & helpful. The pictures & description for this "resort" are not consistent with what I experienced during my stay.
