Note fondée sur 871 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
7 janv. 2024 par Management, Gestion de l’hôtel
Thank you for your feedback, we really appreciate it. Thank you for choosing Motel 6 Palm Springs North. We hope to see you soon.
par un voyageur
Bedbugs, refuse to refund
Publié le 16 nov. 2023 sur HotelsMany Bedbugs in the room, we leave the hotel cause receptionist said ok to refund but did not refund finally.
Beaucoup de punaises de lit dans la chambre, nous avons quitté l'hôtel car la réceptionniste nous a assuré un remboursement qui n'est jamais arrivé.
Commentaires de Gestion de l’hôtel
26 nov. 2023 par Management, Gestion de l’hôtel
Thank you for your feedback, we apologize for any inconvenience you've encountered during your stay. We look forward to your return to make it better. Thank you for choosing Motel 6 Palm Springs North. We hope to see you soon.
par un voyageur
Publié le 24 mars 2024
No hot tub….. pool cold.
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6
par un voyageur
Publié le 9 mars 2024
Room was not clean when we got there, dirty they need to spray for bugs, and they need new mattresses
Commentaires de Gestion de l’hôtel
19 mars 2024 par Nancy Y., Gestion de l’hôtel
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6
par un voyageur
Publié le 19 févr. 2024 sur Expedia
It was close to my appointment.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hey Patrick, thanks for taking time to share your review. We appreciate your support.Lilith#Team6
par un voyageur
Publié le 19 févr. 2024 sur Expedia
No coffee maker
TV didn’t work
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi AnneThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6
par un voyageur
Publié le 19 févr. 2024 sur Hotels
For 130 dollars they only provide toilet paper and a bar of soap. And only a little bit of decaf coffee in the lobby
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi AnthonyWe appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Easy access to the freeway and located next to Denny’s and gas station. It was clean but the room smelled like smoke and we did specify wanting a non-smoking room. Otherwise everything was good!
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi JohnThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6
par un voyageur
Stay if you don’t care and are in desperate need.
Publié le 18 févr. 2024 sur HotelsWhen we got there, we noticed a stale smell coming from the office. The lady was nice, but cautious. I think the get a lot of shady customers there. When we got into the non smoking room, it smelled stale and of old cigarettes. The tv wouldn’t turn on, until we realized someone had unplugged it. The remote was broken. The bed was actually clean and made. The bathroom was dirty. It’s clear they do not really clean very well. I saw hair on the floor and the sink was dirty. We were afraid to touch anything. The people across from us had kids. How do we know? Because they let them run up and down the hallway screaming and playing well past 9 pm. I don’t mind kids. But that was rude for people who actually needed sleep. We ended up not staying the night. Left at 10:30 pm. Wasted our money.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Judith,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
par un voyageur
Publié le 18 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 mars 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler,Thank you for positively rating your stay!!Maz K.#Team6
