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Copthorne Hotel Palmerston North

4.0 star property
Hotel perfectly located for exploring Palmerston North

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Photo gallery for Copthorne Hotel Palmerston North

Bar (on property)
Bar (on property)
Interior
Building design
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Gym
  • Business services

Explore the area

View in a map
110 Fitzherbert Avenue, Palmerston North, 5301
  • Place, Palmerston North Convention Centre
    ‪6 min walk‬
  • Place, The Square
    ‪6 min walk‬
  • Place, Centrepoint Theatre
    ‪8 min walk‬
  • Airport, Palmerston North (PMR-Palmerston North Intl.)
    ‪9 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(55 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior King Room

  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Twin Room

  • Sleeps 2

View all photos for Superior Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Room, 2 Twin Beds

9.2 out of 10
Wonderful
(17 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite

  • Sleeps 2

View all photos for Family Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room

  • Sleeps 2

About the area

Palmerston North

Heart of Palmerston North.Within a 10-minute walk of this West End hotel, you'll find The Square and Palmerston North Convention Centre. City Library and Te Manawa are also within half a mile (1 km).

What's nearby

  • Palmerston North Convention Centre - 6 min walk - 0.6 km
  • The Square - 6 min walk - 0.6 km
  • Centrepoint Theatre - 8 min walk - 0.7 km
  • Arena Manawatu - 16 min walk - 1.4 km
  • Victoria Esplanade - 18 min walk - 1.5 km

Getting around

  • Palmerston North (PMR-Palmerston North Intl.) - 12 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Ocggi Sushi - ‬4 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Lone Star - ‬6 min walk
  • ‪Kfc - ‬9 min walk

About this property

Copthorne Hotel Palmerston North

Hotel perfectly located for exploring Palmerston North
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. A fitness center, a library, and a garden are also featured at the business-friendly Copthorne Hotel Palmerston North. Free self parking is available.

This Palmerston North hotel is smoke free.

  • 76 guestrooms or units
  • 6 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Copthorne Hotel Palmerston North offers 76 accommodations with safes and hair dryers. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 10-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 10-device limit

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All Standard Rooms are located directly outside of the the main building.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses wind and solar energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 10-device limit. WiFi in public areas is also free and has a 10-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Kingsgate Hotel Palmerston North
Kingsgate Palmerston North
Palmerston North Kingsgate
Copthorne Hotel Palmerston North
Copthorne Palmerston North
Copthorne Palmerston North
Copthorne Hotel Palmerston North Hotel
Copthorne Hotel Palmerston North Palmerston North
Copthorne Hotel Palmerston North Hotel Palmerston North

Copthorne Hotel Palmerston North Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 404 out of 1001 reviews
Rating 8 - Good. 369 out of 1001 reviews
Rating 6 - Okay. 155 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Sally

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
I booked a room in a hotel and was put in an old building in a family room. Not what I booked at all.
Stayed 1 night in Oct 2025

10/10 Excellent

Tracey

Stayed 1 night in Oct 2025

6/10 Okay

Nico, Paerata

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Thank you for the lovely stay, it suited all my needs, but I feel the place is a bit outdated and is priced over budget.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2025

6/10 Okay

Mike

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Mattress was super soft made sleeping very hard as you sunk into the bed. Water pressure was terrible, no real water flow at all in shower or bathroom tap Waited for 5 minutes to be seated at breakfast when only a few people were dining, had to go and find someone. The food when served was ok, coffees were cold WiFi was intermittent and had to renew every 24 hours Basically the hotel is not up to Millennium standard Location was good though Staff very friendly and helpful
Stayed 7 nights in Sep 2025

8/10 Good

Sean

Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Stayed 1 night in Sep 2025

10/10 Excellent

Shelley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and a comfy bed. Friendly staff.
Stayed 3 nights in Sep 2025

8/10 Good

dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

julia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We stayed on a Saturday. There was just one staff member running the restaurant + bar + room service. The poor person was run off their feet. We waited and waited for the bill, walked up and down, and ended up giving up and going back to our room. The room was a good size. However, the bathroom water pressure was abysmal and to top it off, there was basically no hot water to the point where we didn't bother showering the following morning as a result. When we checked out, the person at the front desk didn't ask how our stay was, and if everything was okay, which is a stock-standard question to ensure quality control. It was super disappointing. We don't be back.
Stayed 1 night in Sep 2025

8/10 Good

Bronwyn

Business traveller
Great location & clean & tidy rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Stayed 1 night in Sep 2025

10/10 Excellent

Russ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very good, nice and tidy but the TV did work properly and it was a bit noisy as you can hear people in the corridoor and adjoining room.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
Easy online booking, walking distance to shops, great view from the room, restaurant if desired.
Stayed 1 night in Aug 2025

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff made the experience much more pleasurable place was clean and tidy will defiantly be staying here again
Stayed 3 nights in Aug 2025

10/10 Excellent

Paula

Liked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Dale

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Was disappointing to see how rundown the grounds were. Room very clean and staff very good. Guess it’s a sign of the times
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Catch up with family

Great hotel for convenience & overall amenities. Spacious room with everything we need.
Stayed 2 nights in Jul 2025

8/10 Good

Justin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Convenient to city centre.

Stayed 1 night in Aug 2025

6/10 Okay

Jess

Business traveller
Disliked: Staff & service
The remote for the TV didnt work so I spoke to reception who said they would sort it. I waited 2hrs then went to bed. I mentioned it when I checked and and all the receptionist said was "Oh, thats a shame". Pretty disappointed.
Stayed 1 night in Aug 2025

6/10 Okay

Carol

Travelled with family
There was no hot water which sounds like a common problem there
Stayed 1 night in Jul 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
We were only there one night but found staff and room just lovely, the young girl in the bar was such a friendly and helpful person - it was all great!!
Stayed 1 night in Jul 2025