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Sheraton Grand Panama

4.0 star property
4-star family-friendly resort near Multiplaza Pacific Mall, connected to the convention center

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Photo gallery for Sheraton Grand Panama

Terrace/patio
3 restaurants, breakfast served
Couples treatment rooms, sauna, hot tub, Turkish bath, body treatments
View from property
Couples treatment rooms, sauna, hot tub, Turkish bath, body treatments

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
Via Israel And 77th Street, Panama City, Panama, 0819-05896
  • Place, ATLAPA Conventions Center
    ‪2 min walk‬
  • Place, Calle 50
    ‪6 min walk‬
  • Place, Multiplaza Pacific Mall
    ‪13 min walk‬
  • Airport, Panama City (PTY-Tocumen Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Beach/ocean view

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(43 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(33 reviews)
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Beach/ocean view

Club Room, 1 King Bed

8.0 out of 10
Very good
(9 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, down comforters, Select Comfort beds, minibar

Club Room, 2 Queen Beds

8.6 out of 10
Excellent
(8 reviews)
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, City View

Executive Suite, 1 King Bed, City View | Living room

Executive Suite, 1 King Bed, City View

8.8 out of 10
Excellent
(3 reviews)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Panama City

San Francisco stay.Your stay at this San Francisco resort places you within 3 miles (5 km) of Multiplaza Pacific Mall and Cinta Costera. Also, Panama Viejo is within 3 miles (5 km) and Albrook Shopping Mall is within 6 miles (10 km).
View more Resorts in Panama CityOpens in a new window

What's nearby

  • ATLAPA Conventions Center - 2 min walk - 0.2 km
  • Calle 50 - 6 min walk - 0.6 km
  • Multiplaza Pacific Mall - 13 min walk - 1.1 km
  • Omar Torrijos Recreational Park - 14 min walk - 1.2 km
  • Avenida Balboa - 2 min drive - 2.5 km

Getting around

  • Iglesia del Carmen Station - 5 min drive
  • Panama City Passenger Station - 18 min drive
  • Tocumen Intl. Airport (PTY) - 13 min drive

Restaurants

  • ‪Las Hadas - ‬1 min walk
  • ‪Istmo Brew Restaurant - ‬2 min walk
  • ‪Nacion Sushi - ‬5 min walk
  • ‪Mona Coffee House - ‬3 min walk
  • ‪Pizza Verace - ‬6 min walk

About this property

Sheraton Grand Panama

4-star family-friendly resort near Multiplaza Pacific Mall, connected to the convention center
Sheraton Grand Panama offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center, 21 meeting rooms, and limo/town car service are available. Event space at this resort measures 6329 square feet (588 square meters) and includes a conference center. A 24-hour health club, a sauna, and spa services are also featured at the family-friendly Sheraton Grand Panama. Free self parking is available.

This 4-star Panama City resort is smoke free.

  • 1 building
  • 356 guestrooms or units
  • 15 levels
  • 3 dining venues
  • 2 bars or lounges
  • 6329 sq ft of conference space
  • 588 sq m of conference space
  • Built in 1982
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Sheraton Grand Panama offers 356 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature down comforters and premium bedding. 48-inch LED televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Panama City resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Ygia Spa and Fitness Center has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PAB 21 for adults and PAB 10.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • 3 outdoor tennis courts
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 48-inch LED TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PAB 25 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PAB 21 for adults and PAB 10.5 for children
  • Pet fee: PAB 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Panama Sheraton Hotel
Sheraton Hotel Panama
Sheraton Panama
Sheraton Panama Hotel
Sheraton Grand Panama Hotel
Sheraton Panama City Hotel Panama City
Four Points Panama City
Sheraton Panama City
Panama City Four Points
Four Points By Sheraton Panama Hotel Panama City
4 Points By Sheraton Panama
Sheraton Grand Panama City
Sheraton Grand Panama Resort
Panama City Sheraton
Sheraton Grand Panama Panama City
Sheraton Panama Hotel Convention Center
Sheraton Grand Panama Resort
Sheraton Grand Panama Panama City
Sheraton Grand Panama Resort Panama City

Sheraton Grand Panama Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 509 out of 979 reviews
Rating 8 - Good. 300 out of 979 reviews
Rating 6 - Okay. 94 out of 979 reviews
Rating 4 - Poor. 40 out of 979 reviews
Rating 2 - Terrible. 36 out of 979 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Queens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and accommodating. The staff was primarily bilingual, offered to help with anything needed, and offered water bottles as part of the service.
Stayed 3 nights in Aug 2025

6/10 Okay

Greg

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excellent fitness center. The property is rundown, the bathroom is too small for a tall person, I stayed on the 6th floor and the windows were dirt. The desk chair is peeling.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sergio, Saltillo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 1 night in Aug 2025

10/10 Excellent

Lorenzo, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and friendly customer service
Stayed 11 nights in Aug 2025

10/10 Excellent

Katherine Guiselle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es super lindo y el desayuno es muy bueno. La atención también excelente.
Stayed 5 nights in Jul 2025

10/10 Excellent

KARIM

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Juan Pablo Cordero, Cartago

8/10 Good

Carolina Alejandra Salguero, Cartago

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Clean, easy to move around. Close to multiplaza. Great for families
Stayed 4 nights in Jul 2025

8/10 Good

Yelenia Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom is small. Beds are due for replacement
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Will definitely return
Stayed 4 nights in Jul 2025

6/10 Okay

Liliana

Travelled with family and small children
Liked: Amenities, property conditions & facilities
La limpieza era minima solo tendieron la cama.el bufet muy poco y limitado en opciones.
Stayed 8 nights in Jul 2025

10/10 Excellent

Adrian, Alpharetta

Stayed 1 night in Jul 2025

10/10 Excellent

MARIANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband loved staying there! Superb hotel beyond international standards! The staff was so friendly and attentive. The hotel is gorgeous! The pool is amazing and so is the spa. The breakfast buffet is excellent. I only have the best words to describe this place! I hope to stay there when we go back to beautiful Panama!
Stayed 7 nights in Jul 2025

10/10 Excellent

munadel, hidalgo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Rafael A Mejia

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Jul 2025

10/10 Excellent

Jose, doral

Stayed 5 nights in Jul 2025

8/10 Good

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good but not excellent ,bedrooms clean but in the tired side
Stayed 9 nights in Jul 2025

10/10 Excellent

Martin, Glenview

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Jul 2025

8/10 Good

Luis

Stayed 1 night in Jun 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jul 2025

6/10 Okay

Jamil

Business traveller
Disliked: Cleanliness
Shower kept flooding, and wasn't properly addressed. Not assigned a different room.
Stayed 1 night in Jul 2025

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 4 nights in Jul 2025

6/10 Okay

Crystal Latoya

Liked: Cleanliness, amenities, property conditions & facilities
The property is in a convenient location. The room is a outdated.There's no quiet hours, there was a loud party at the hotel, lasted until 6:00a. The food at the restaurant is not good and the wait time to get your food is extensive, only to get your food and it's cold. Poor customer service in the Casino , no one could explain process to obtain pay cards or pay methods due to language barriers.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ivonne Modesta Morales

Stayed 3 nights in Jul 2025