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Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

4.5 star property
4.5-star luxury hotel near Albrook Shopping Mall

Choose dates to view prices

Photo gallery for Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

Meeting facility
Casino
Suite, 1 Bedroom, City View | City view
Outdoor pool, sun loungers
Suite, 2 Bedrooms, City View

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Explore the area

View in a map
56 y 57 East Street, Obarrio, Bella Vista, Panama City, Panama
  • Place, Via Espana
    ‪10 min walk‬
  • Place, Avenida Balboa
    ‪13 min walk‬
  • Place, Multiplaza Pacific Mall
    ‪15 min walk‬
  • Airport, Panama City (PTY-Tocumen Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(49 reviews)
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

8.8 out of 10
Excellent
(5 reviews)
  • 96 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, City View

Suite, 2 Bedrooms, City View | Living room

Suite, 2 Bedrooms, City View

  • 133 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View | Living room

Apartment, 2 Bedrooms, City View

  • 184 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed, City View

Studio, 1 King Bed, City View

Studio, 1 King Bed, City View

  • 92 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(21 reviews)
  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(7 reviews)
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Double Bed, City View

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the area

Panama City

Heart of Panama City.Within a 15-minute walk of this Bella Vista hotel, you'll find Via Espana and Avenida Balboa. Multiplaza Pacific Mall and Albrook Shopping Mall are also within 3 miles (5 km).

What's nearby

  • Via Espana - 10 min walk - 0.8 km
  • Avenida Balboa - 13 min walk - 1.1 km
  • Multiplaza Pacific Mall - 15 min walk - 1.3 km
  • Cinta Costera - 19 min walk - 1.6 km
  • Albrook Shopping Mall - 5 min drive - 5.0 km

Getting around

  • Vía Argentina - 5 min walk
  • Panama City Passenger Station - 16 min drive
  • Tocumen Intl. Airport (PTY) - 16 min drive

Restaurants

  • ‪Pizzería Napoli - ‬3 min walk
  • ‪Slabon Café Bistro - ‬3 min walk
  • ‪Score Sports Bar - ‬2 min walk
  • ‪Churrería Manolo - ‬2 min walk
  • ‪La Brasserie - ‬2 min walk

About this property

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

4.5-star luxury hotel near Albrook Shopping Mall
Sortis Hotel, Spa & Casino, Autograph Collection by Marriott offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 25 meeting rooms are available. Event space at this hotel measures 14155 square feet (1315 square meters) and includes a conference center. A casino, a fitness center, and spa services are also featured at the luxury Sortis Hotel, Spa & Casino, Autograph Collection by Marriott. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4.5-star Panama City hotel is smoke free.

  • 1 building
  • 391 guestrooms or units
  • 22 levels
  • 14155 sq ft of conference space
  • 1315 sq m of conference space
  • Built in 2014
  • Casino
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Sortis Hotel, Spa & Casino, Autograph Collection by Marriott offers 391 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 46-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Panama City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Sortis Spa has 10 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including Ayurvedic.

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Secured, covered self parking on site (USD 10 per day)
  • Secured, covered valet parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • 30 gaming tables
  • 80 slot machines
  • Billiards/pool table
  • Bingo
  • Casino (4,306 square feet of space)
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 46-inch LCD TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.00 to 30.00 for adults, and USD 20 to 30 for children
  • Airport shuttle fee: USD 50 per person (one-way)
  • Airport shuttle fee per child: USD 30 (one-way), (from 1 to 10 years old)
  • Covered self parking fee: USD 10 per day
  • Covered valet parking fee: USD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sortis Hotel Spa Casino Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection
Sortis Spa Casino Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection Panama City
Sortis Spa Casino Autograph Collection Panama City
Sortis Hotel, Spa & Casino, Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection
Hotel Sortis Hotel, Spa & Casino, Autograph Collection
Sortis Spa Casino Autograph Collection
Sortis Hotel Spa Casino Autograph Collection
Sortis Hotel Spa Casino Autograph Collection by Marriott

Reviews

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott Reviews

8.8

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 610 out of 992 reviews
Rating 8 - Good. 230 out of 992 reviews
Rating 6 - Okay. 68 out of 992 reviews
Rating 4 - Poor. 39 out of 992 reviews
Rating 2 - Terrible. 45 out of 992 reviews

Reviews

4/10 Poor

Clarissa M

Stayed 5 nights in Mar 2025

10/10 Excellent

Francisco, Orlando

Stayed 4 nights in Jun 2025

10/10 Excellent

Kendrah

Stayed 1 night in Jun 2025

6/10 Okay

Mike

Stayed 2 nights in Jun 2025

10/10 Excellent

JOHANN

Stayed 3 nights in Jun 2025

10/10 Excellent

Daishanell Lauryn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Tavaris

Stayed 4 nights in Mar 2025

2/10 Terrible

Nadine, Magnolia

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

lynette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. I loved how helpful Dwayne was at giving us tips of where to go
Stayed 3 nights in Jun 2025

10/10 Excellent

kara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and upscale!
Stayed 2 nights in Jun 2025

10/10 Excellent

NATHANIEL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was wonderful. The room was clean and very upscale. The view from the room was amazing!!! The casino was fun, and the club was intense!!
Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel needs some work to be this level

Condition of the hotel is deteriorating. Higher floors have a number of leaks from the ceiling. Ice machine non-functioning on my floor so would have to request service. Room service was quite fast but maybe because people are avoiding this hotel. Checkin was slow. There were a number of us and it took at least 15 minutes per person. I checked out a day early because we wanted a better hotel. Didn’t expect a refund as I prepaid through hotels.com
Stayed 5 nights in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed this hotel and would return in the future. The location is convenient. I really enjoyed the pool area. The room was spacious and clean… also, the concierge (Ivan) was very helpful and friendly. He definitely made the stay a more positive experience. I would recommend this hotel to friends.
Stayed 3 nights in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Chethzain

Stayed 2 nights in May 2025

6/10 Okay

MOHMEDAYAZ

Stayed 3 nights in Apr 2025

10/10 Excellent

Robert, New Windsor

Stayed 5 nights in Apr 2025

10/10 Excellent

Jerrell

Liked: Cleanliness, staff & service, amenities
I don't understand Spanish but everyone was still very helpful and nice...
Stayed 3 nights in Apr 2025

10/10 Excellent

Ronisha

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Mar 2025

8/10 Good

Shamar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a bit dated but the value is great
Stayed 2 nights in Apr 2025

10/10 Excellent

Dejah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First solo trip was a success thanks to sortis hotel 💕
Stayed 3 nights in Apr 2025

10/10 Excellent

Fernando B, Streamwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was great. Liked the spa, they had affordable packages that included use of sunna, steam room, and hot tube. There was more dinning options than I've seen at other hotels- it had a mini resort feel. The hotel concierge and housekeeping were the true stars. The concierge helped use plan excursions and even made sure our dinner reservations was confirmed when we couldn't get in contact with the restaurant. Concierge also left a sweet honeymoon gift in our room. Housekeeping prepared a beautiful display in the room to wish us a happy honeymoon. There was no tube, but shower made up for it.
Stayed 5 nights in Mar 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Alvaro

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Needs better cleaning crews
Stayed 3 nights in Apr 2025

8/10 Good

Lasaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay. The only issues was the lack of really hot water. The restaurants were outstanding and the service was impeccable. Would recommend it for a wonderful stay.
Stayed 3 nights in Mar 2025