2/10 Terrible
Nikki
Oct 8, 2025
We stayed here for 2 nights. The 1st night we were happy as we’d received a free room upgrade which was nice and room looked nice overall. There were mould markings in the bathroom. The 2nd night sadly is where it went wrong - we found some cockroaches in our room, in kitchen, bathroom and in the entrance hall to our room. There were approx 5 in the end that we found. When we saw 2 I went straight to the reception and the receptionist asked no questions just moved us immediately to the 3rd floor in another room. Unfortunately no one helped us with our stuff to move. We also had to check all our belongings for cockroaches and eggs. We ended up accidentally bringing one of the cockroaches up to the new room. We then could not settle or sleep very well.
This was obviously an extremely difficult situation that left us feeling gross. No compensation was offered which is appalling.
We suggest a deep clean and pest control are involved periodically.
(A positive to the property is the closeness to Disney)


Nikki
Stayed 2 nights in Sep 2025

























