Ratings based on 296 Guest Reviews

Hear it directly from our travellers
3.4 out of 5
83% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Hard to get out of, but fine for a short stay

Posted Oct. 2, 2023 on Hotels
The hotel itself is a bit run down but fine for a short stay. The rooms are very small. I would say to any visitors the hotel is difficult to get to, and difficult to get out of! Because it is so close to the exhibition centre, when that closes it becomes difficult to make your way back from any public transport as the hotel is just on the motorway. I am unsure if we missed something on our visit but could not figure out how you would get through the gates after 7.30pm. If arriving by car/taxi this is not an issue really but the hotel is really in the middle of nowhere. Fine if you are just going to the exhibition centre and back then leaving. It is quite confusing on how to get around if not by car. The breakfast was good, decent selection and filled up reguarly.
Comment from Hotel Management
Nov. 22, 2023 by Nathalie front office manager , Hotel Management
Hello,Thank you very much for your comment. We are pleased that you found our hotel suitable for a short stay and that you enjoyed the breakfast. We understand that our hotel is difficult to get to and from, especially after 7.30pm when the exhibition center is closed. Our hotel is located on the freeway, which allows easy access if you arrive by car or cab, but we understand that this is not a practical solution if you do not travel by car. At the ibis Villepinte Parc Expos, we strive to provide comfortable accommodation with friendly service. We hope your recent visit was enjoyable despite the access problems and we hope you will return in the future.
4 out of 5
by A traveller

Posted Aug. 11, 2023 on Expedia
The bed sheets was not changed throughout my entire stay. The edges of the small bed was dusty. The staff were friendly and helpful.
2 out of 5
by A traveller

Posted Jun. 30, 2023 on Hotels
Comment from Hotel Management
Dec. 30, 2023 by Cordialement Service réception, Hotel Management
Bonjour Edward, Merci d'avoir pris le temps de nous laisser une note et sommes navré que vous ayez passé un mauvais séjour . Nous allons faire de notre mieux pour vous satisfaire. Nous espérons vous revoir très bientôt afin que vous ayez un nouvel avis sur nos prestation.
1 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 2, 2023 on Expedia
1 out of 5
by A traveller

Posted Nov. 29, 2022 on Expedia
The room was extremely small, didn’t have space to set your luggage. Bathroom doesn’t even have face or hand towels and the sink was plugged
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 7, 2020 on Expedia
3 out of 5
by A traveller

Posted Jan. 30, 2020 on Expedia
The restaurant was fine. On the whole, I find that the rooms are never really properly clean in budget hotels and this was no exception. The bedding smells faintly of male travellers. The pillows always smell like they're someone else's. There's often a faint odour of very cheap man deodorant. Some people clearly cannot smell these things, but I and many others can.
1 out of 5
by A traveller

NOT IN PARIS

Posted Jan. 9, 2020 on Hotels
THE HOTEL IN NOT IN PARIS! HOTELS.COM PUT IT IN PÁRIA BUT ACTUALLY IS IS ANOTHER CITY! TAKW CARE BECAUSE I REALIZED 5 MINUTES AFTER BOOKING THAT THE HOTEL WAS NOT IN PARIS - ALMOST 50 MINUTES FROM THE CITY CENTRE OF PARIS BY CAR.ASKED REFUND NAD HOTELS.COM AND IBIS REFUSED GIVING REFUND
3 out of 5
by A traveller

Good staff but pathetic everything else!

Posted Dec. 13, 2019 on Hotels
Literally in the middle of nowhere. The hotel won't even offer a complimentary bottle of water. Rooms are every small for 88 euros a night. With a small bed and 2 bags in, there's no space left for 2 people to move around Breakfast option was limited with bread so stale. Even the cereal offered was pathetic. Free wifi and hot water in the bathroom available. Staff was extremely polite and offered complimentary late checkout till 1 pm Very close to the Airport. Ubereats food delivery available.
2 out of 5
by A traveller

Not good for conferences

Posted Dec. 6, 2019 on Hotels
This hotel is not a convenient location for getting to the conference center. With no back entrance to the venue it is a minimum 15 minute walk each way. The venue is easy to get to via the metro so I would stay somewhere else & arrive via metro rather than walk. Over 3 days I have wasted 2 hours just walking to the metro & back to the hotel. There should be a shuttle bus given the +300 euro cost per night.