Note fondée sur 780 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 févr. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
15 juill. 2019 par TMI Front Desk, Gestion de l’hôtel
Thank you for your review! We hope to see you again in the near future!
par un voyageur
Publié le 8 févr. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
15 juill. 2019 par TMI Front Desk, Gestion de l’hôtel
Thank you for your review! We hope to see you again in the near future!
par un voyageur
Publié le 5 mars 2024 sur Expedia
Carpet needs badly replaced, towels are old and need refreshed. Heater in bedroom didn't work. Overall great place but just needs a little more love.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Leena, Gestion de l’hôtel
Betsy, Thank you for your feedback. We appreciate your comments about the carpet, towels, and heater. We'll make sure to address these issues to improve the overall experience for our guests. We're glad to hear that you enjoyed your stay overall and hope to welcome you back soon.
par un voyageur
Publié le 1 mars 2024 sur Expedia
Older property that needs updating.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Leena, Gestion de l’hôtel
Joshua, Thank you for your feedback. We appreciate your input and will consider it as we continue to improve our property. We hope you had an otherwise pleasant stay and invite you to visit us again in the future.
par un voyageur
Publié le 22 févr. 2024 sur Expedia
I had room 11 (building 2?), it was literally falling apart, holes in the wall from the plumbing being fixed, I pulled out the drawer beneath the sink to get a roll of toilet paper, and the drawer/door fell off, the sink stopper didn't work.
The elevator didn't work, I had to lug my ski equipment up and down the stairs everyday.
BUT I will say that the bed and the pillow were quite comfortable and I did get a good night's sleep after being on the slopes all day. My friends come here every year, but next year, I don't know..........
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Leena, Gestion de l’hôtel
We apologize for the issues you encountered during your stay. Your feedback is important to us, and we'll address these concerns to ensure improvements are made. We're glad to hear you found the bed and pillow comfortable. We value your loyalty and hope to welcome you back for a better experience in the future.
par un voyageur
Weekend Get-away.
Publié le 12 févr. 2024 sur HotelsWeekend trip. Hotel was in perfect location and access to all restaurants and bars were within short walking distance. Staff was extremely polite and helpful. Rooms were clean and comfortable. A few minor opportunities included a blow dryer that did not work. Cosmetic opportunities with bathroom vent/heat as it was not mounted on ceiling properly and hot water heater door would not shut all the way. Overall, very satisfied with facility and would definitely stay there again.
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Leena, Gestion de l’hôtel
Kenneth, Thank you for taking the time to leave a review. We take your feedback to heart. We are so glad you enjoyed yourself and will come back so soon.
par un voyageur
Publié le 9 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Leena, Gestion de l’hôtel
Mandeep, Thank you for the review. We would like to know in more detail about your experience with us to help guests in the future.
par un voyageur
Publié le 8 févr. 2024 sur Hotels
The TV had trouble connecting and playing movies.
Commentaires de Gestion de l’hôtel
10 févr. 2024 par Leena, Gestion de l’hôtel
Michael, Thank you for the review. Sometimes TV can be tricky, I will ask a team member to swing by and check out. We would love for you to stay with us again soon!
par un voyageur
Publié le 1 févr. 2024 sur Expedia
The property is old and a little run down, however the unit that I stayed in was newer. When arriving I checked in and was given a room only to find out it only had one king bed. When I booked my reservation with Expedia I booked a room with two queens to accommodate everyone in my group. The person at the front desk seemed confused and he blamed the issue on Expedia. We went back and forth and I was given a room with a king bed and a sofa pull-out bed. We made that work, as there were no other options available at the time.
Commentaires de Gestion de l’hôtel
8 févr. 2024 par Leena, Gestion de l’hôtel
Dave, Thank you for taking the time and leaving a review. I am sorry about the confusion when booking the room and checking in. We strive to make every stay a positive memory. We hope you will stay with us again!
par un voyageur
Publié le 16 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 févr. 2024 par Leena, Gestion de l’hôtel
Michael, Thank you for the perfect 5-star review!!
