Ratings based on 214 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 3, 2024 on Hotels
Comment from Hotel Management
Mar. 8, 2024 by Jasmine Yang, Hotel Management
Dear Kerri,Thank you for taking the time to leave such a glowing review of your recent stay at our hotel. We are thrilled to hear that you had an excellent experience during your time with us.Your kind words mean a lot to us, and we truly appreciate your recommendation. If your travels bring you back to our area, we would be honored to welcome you back for another fantastic stay.Thank you once again for choosing to stay with us, and we look forward to the opportunity to host you again in the future.Warm regards,
by A traveller
Excellent and conveniently located near airport
Posted Feb. 29, 2024 on HotelsComment from Hotel Management
Mar. 8, 2024 by Jasmine Yang, Hotel Management
Dear Stacey M,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a fantastic experience during your stay at our hotel.Your positive feedback means a lot to us, and we truly appreciate your recommendation. If your travels bring you back to our area, we would love to welcome you back for another enjoyable stay.Thank you once again for choosing to stay with us, and we look forward to the opportunity to host you again in the future.Best regards,
by A traveller
Posted Feb. 26, 2024 on Expedia
We stayed here during my daughter’s cheer competition, it was easy to get on the freeway and drive 5 mins to food options and the venue. Hotel was clean and the kids had fun in the pool.
Comment from Hotel Management
Feb. 26, 2024 by Jasmine Yang, Hotel Management
Dear Jesus,Thank you for choosing to stay with us at Courtyard Pasco Tri-Cities Airport and for sharing your experience on Expedia!We're thrilled to hear that you and your daughter enjoyed your stay with us during her cheer competition. It's fantastic to know that our convenient location near the freeway and close to food options and the venue made your trip more enjoyable. We're delighted that the hotel met your expectations in terms of cleanliness and that the kids had a great time in the pool.Your feedback is truly appreciated, and we hope to have the opportunity to welcome you back for another wonderful stay in the future. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know.Warm regards,
by A traveller
Posted Feb. 18, 2024 on Hotels
Comment from Hotel Management
Feb. 19, 2024 by Jasmine Yang, Hotel Management
Hi Amber,Thank you for your feedback!We appreciate you taking the time to share your thoughts with us. It seems like there might have been some aspects of your stay that didn't meet your expectations, and we apologize for any shortcomings you experienced. Your satisfaction is important to us, and we would love to hear more about your stay so we can address any areas for improvement.If you have any specific feedback or concerns you'd like to share with us, please feel free to reach out. We're committed to providing the best possible experience for our guests, and your input helps us achieve that goal.Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back for a better experience in the future.Best regards,
by A traveller
Posted Feb. 15, 2024 on Expedia
Comment from Hotel Management
Apr. 8, 2024 by Front Desk Supervisor, Hotel Management
Thank you so much for the wonderful review. We hope to see you again soon
by A traveller
Posted Feb. 7, 2024 on Expedia
The hotel was next to the airport which I found as great location for business trips.
Comment from Hotel Management
Feb. 9, 2024 by Jasmine Yang, Hotel Management
Dear Ray,Thank you for choosing to stay with us and for taking the time to share your feedback on Expedia! We're pleased to hear that you found our location convenient for your business trip. If there are any specific areas where you feel we could improve and earn that extra star for your next visit, please feel free to let us know. We value your input and hope to welcome you back again soon!Best regards,
by A traveller
Posted Feb. 6, 2024 on Expedia
Comment from Hotel Management
Apr. 8, 2024 by Front Desk Supervisor, Hotel Management
Thank you so much for the wonderful review. We hope to see you again soon
by A traveller
Posted Jan. 19, 2024 on Hotels
Comment from Hotel Management
Jan. 22, 2024 by Jasmine Yang, Hotel Management
Dear Mei-Hui,Thank you for taking the time to leave a review on Hotels.com following your recent stay at Courtyard Pasco Tri-Cities Airport. We appreciate your feedback, and we're pleased to know that your overall experience was positive.Your high rating is valuable to us, and we would love to hear more about your stay. If there are specific areas where we excelled or areas where we can improve, please let us know. Your insights are essential in helping us enhance our services and exceed our guests' expectations.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Thank you for choosing Courtyard Pasco Tri-Cities Airport.Best Regards,
by A traveller
Posted Jan. 18, 2024 on Expedia
Comment from Hotel Management
Feb. 9, 2024 by Jasmine Yang, Hotel Management
Dear Louan,Thank you for choosing to stay with us and for taking the time to leave such a wonderful rating on Expedia! We're delighted to hear that you had a fantastic experience during your visit. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Best regards,
by A traveller
Posted Jan. 16, 2024 on Hotels
Comment from Hotel Management
Jan. 16, 2024 by Jasmine Yang, Hotel Management
Dear Sarah,Thank you for choosing Courtyard Pasco Tri-Cities Airport for your recent stay and for taking the time to share your feedback on Hotels.com. We are thrilled to see that you had a perfect experience during your time with us.Your satisfaction is our top priority, and we are delighted to know that we met your expectations. If there's anything specific you loved about your stay or any areas where we excelled, we'd love to hear more.Thank you again for perfect rating. Safe travels, and we look forward to hosting you again soon!Best regards,
