Ratings based on 541 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 22, 2023 on Expedia
Worst staff and hotel that I have ever seen in my life. I would not stay here for free.
by A traveller
Posted Dec. 4, 2023 on Expedia
Room was dusty, staff had trouble understanding English. Pool closes at 7pm. Rooms are small
Comment from Hotel Management
Dec. 7, 2023 by Farouk Zourdani, Hotel Management
Dear Wesley,Thank you for taking the time to review the hotel after your recent stayWe apologize for the inconvenience you experienced during your stay with us. We strive to provide a high level of service to our guests and it is unfortunate that we fell short of your expectations on this occasion.We look forward to welcoming you back to the hotel in the future.Sincerely,Farouk Zourdani
by A traveller
Posted Sep. 17, 2023 on Hotels
Comment from Hotel Management
Sep. 25, 2023 by Farouk Zourdani, Hotel Management
Dear Khadim,Thank you for taking the time to rating our hotel, and we are glad to know that you thoroughly enjoyed your stay with us and we look forward to welcoming you back soon!Sincerely,Farouk Zourdani
by A traveller
Posted Sep. 12, 2023 on Hotels
Comment from Hotel Management
Sep. 15, 2023 by Farouk Zourdani, Hotel Management
Dear Kim,Thank you for taking the time to rating our hotel, and we are glad to know that you thoroughly enjoyed your stay with us and we look forward to welcoming you back soon!Sincerely,Farouk Zourdani
by A traveller
Posted Sep. 8, 2023 on Expedia
Comment from Hotel Management
Oct. 4, 2023 by Farouk Zourdani, Hotel Management
Dear Rob,Thank you for the 5 star review on this platform.The feedback will serve as motivation to our team to continue providing helpful and friendly hospitality.We are looking forward to welcoming you back once the renovations are complete.Sincerely,Farouk Zourdani
by A traveller
Posted Aug. 20, 2023 on Hotels
Comment from Hotel Management
Aug. 23, 2023 by Farouk Zourdani, Hotel Management
Dear Kee Duen,Thank you for taking the time to rating our hotel, and we are glad to know that you thoroughly enjoyed your stay with us and we look forward to welcoming you back soon!Sincerely,Farouk Zourdani
by A traveller
Posted Jun. 20, 2023 on Expedia
Enjoy my stay with Ibis patong phuket with authenic thai food at the restaurant, safe family environment. Qiuet environment and near to the beach. Recommended
Comment from Hotel Management
Jun. 20, 2023 by Farouk Zourdani, Hotel Management
Dear Hsu Yen,Thank you for taking the time to share your positive feedback with us. We're delighted to hear that you enjoyed your stay and wide variety of Thai food that we offer. Our culinary team takes great pride in providing our guests with an exceptional dining experience, and we're glad that we were able to meet your expectations.We appreciate your kind words and look forward to welcoming you back to our hotel in the near future. Thank you for choosing Ibis Phuket Patong. Sincerely,Farouk Zourdani
by A traveller
Posted May 21, 2023 on Expedia
Rooms are okay. The breakfast and the room service are well below sufficient. Location is amazing.
Comment from Hotel Management
May 22, 2023 by Farouk Zourdani, Hotel Management
Dear FERIDE,On behalf of all the team and myself thank you for the 4 star rating you gave us. We are glad you enjoyed your stay and hope we can earn a higher score next time. Sincerely,Farouk Zourdani
by A traveller
Posted May 12, 2023 on Expedia
Comment from Hotel Management
Jun. 20, 2023 by Farouk Zourdani, Hotel Management
Dear Patricia,Thank you for the 5 star review on this platform.Sincerely,Farouk Zourdani
by A traveller
Posted Apr. 26, 2023 on Hotels
Comment from Hotel Management
May 2, 2023 by Farouk Zourdani, Hotel Management
Dear Valued guest,Many thanks for for the fantastic score. We are glad to know that you thoroughly enjoyed your stay with us and we look forward to welcoming you back soon!Sincerely,Farouk Zourdani
