Ratings based on 62 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
3.5 Service & staff
3.9 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 15, 2023 on Expedia
I like the general area and the amenities offered at The Baycliff Residence however there is a large difference in room quality and we stayed in an older front area this time but I will and suggest to go back to the rear next time.
Comment from Hotel Management
May 15, 2023 by Patteera, Hotel Management
Dear James,Thank you for your review. We wish to serve you again in the next future.Best regards,
by A traveller
Posted Feb. 12, 2020 on Expedia
The three rooms and toilets were clean and tidy. The furniture was complimentary of the room, and made it feel homely.
Comment from Hotel Management
Feb. 13, 2020 by Patteera, Hotel Management
Dear Rod,
Thank you for your comment. I will share to our staff as well.
I hope we have a chance to serve you in the next future.
by A traveller
Quiet and secluded yet close to town
Posted Feb. 6, 2020 on HotelsWe stayed here for 5 days with friends. Got 3 One bedroom, 1 Two bedroom and 1 Three bedroom suites. Location is about a mile away from Patong Beach which is very congested. I’m glad we stayed a bit further from the town but it’s only a 300baht ride/ 5 mins away. There’s also a few places to eat across the hotel so no need to go far. There’s a guard at the entrance which made us feel safe as well. Rooms are very spacious yet a bit outdated but pool area is great. Fitness room and sauna needs to be updated as well though. That part of the hotel is very run down. Overall an okay stay and you get what you pay for.
Comment from Hotel Management
Feb. 6, 2020 by Patteera, Hotel Management
Dear Angelique,
Thank you for you feedback. We will improve what you have commented and hope to serve you better to the next future.
by A traveller
Posted Feb. 6, 2019 on Wotif
by A traveller
Dirty Jacuzzi Bathtub
Posted Jan. 2, 2019 on HotelsClean rooms and easy accessibility to everywhere around phuket if you drive. Jacuzzi bathtub is dirty and smelly when you use the massage system. Please avoid using it. Staffs are helpful.
Comment from Hotel Management
Jan. 8, 2019 by Patteera, Hotel Management
Dear Ramdali,
Thank you for you comment, we will check our jacuzzi and fix it.
Best Regards,
by A traveller
Posted Aug. 28, 2018 on Expedia
by A traveller from Kansas
Posted Jul. 12, 2018 on Expedia
Black mold in the shower, walls and curtains. This hotels time has come and gone. Outdated and just horrible place to stay. Word to the wise dont book staying here.
Comment from Hotel Management
Jul. 20, 2018 by Patteera, Hotel Management
Dear Guest,
Thank you for your comment. First of all,please accept our apologize. Since it's 7 years building so we are now renovating all the room by room. We do offer to change room if guest doesn't like it during this time. We are sorry for this matter and hope we have a chance to server you better next time.
by A traveller
Posted Jun. 10, 2018 on Hotels
by A traveller
Good Hotel
Posted Apr. 20, 2018 on HotelsNice Spot bit hard to get into Town
Comment from Hotel Management
Apr. 25, 2018 by The Baycliff , Hotel Management
Thank you so much for your feedback
Recommended
for Everyoneby A traveller from perth
Very nice hotel
Posted Mar. 30, 2018 on ExpediaWe enjoyed our stay in the 2 bedroom with ‘sea view’ only issue we had with the hotel is the stairs with having a pram it wasn’t convenient. I’m the lift we had to go up 4 floors, walk around the pool, go down stairs then up 3 floors in the lift. Other that that it was a very nice place most the staff was friendly :)
Comment from Hotel Management
Apr. 25, 2018 by The Baycliff , Hotel Management
Thank you for your feedback!
