Note fondée sur 183 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great experience!
Publié le 20 mars 2024 sur HotelsClean, new, nice, great service!
Commentaires de Gestion de l’hôtel
21 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Christine,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
par un voyageur
Publié le 18 mars 2024 sur Expedia
We really enjoyed our stay at the Comfort Inn Pauls Valley. Everyone was pleasant while still being professional. The rooms were neat and clean. We will definitely stay again in the future.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Our team was delighted to offer you such a fantastic experience. We're happy to hear that we went above and beyond your expectations and eagerly anticipate your return visit!
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Bed was so comfortable. Was odd having 2 tubs in our room but the Jacuzzi was nice. Microwave was nice and fridge was large.
We came close to running out of TP because room never serviced during our 4 night stay.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Robert,Thank you for sharing your feedback with us! We're pleased to hear that you found the bed comfortable and enjoyed the amenities in your room, such as the Jacuzzi, microwave, and large fridge. We apologize for the oversight in room servicing during your stay, and we'll address this with our team to ensure it doesn't happen again in the future. We appreciate your patronage and hope to welcome you back for another comfortable stay soon!
par un voyageur
Publié le 28 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Michelle,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
par un voyageur
Publié le 25 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Francisco,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
par un voyageur
Publié le 9 janv. 2024 sur Expedia
The staff was very kind. We had a small issue with the bathroom sink and they moved us quickly and said they would have it fixed.
par un voyageur
Publié le 6 janv. 2024 sur Expedia
Wife and i have multiple bites i think bed bugs
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We regret for the inconvenience you encountered during your stay at our hotel. While the conditions and service you mentioned are not reflective of our usual standards, we will thoroughly investigate your feedback with our team. We look forward to the opportunity to better serve you on your future visit.
par un voyageur
Not worth it
Publié le 4 janv. 2024 sur HotelsHotel was more or less fine as a budget option, but my room was accidentally given a wakeup call at 3am and I couldn't go back to sleep after that. Not much value in a hotel if you only get half a night of sleep.
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
par un voyageur de Mitchell
Publié le 1 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 janv. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Jim,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
par un voyageur
Publié le 31 déc. 2023 sur Hotels
Only two problems
1 the coffee pot in the room was missing a very important part
2 the breakfast wasn't real hot first thing in the morning.
I will stay here in the future.
Commentaires de Gestion de l’hôtel
1 janv. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Gary,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
