Note fondée sur 875 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 mai 2024
I loved the quick & easy checkin and the pleasant smell as I walked into the hotel. The room was nice but I did have to wipe down the counters in restroom because of hair particles. Breakfast was nice! Overall, great stay.
(The outside parking lot need to be rounded and cleaned daily.)
Commentaires de Gestion de l’hôtel
30 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Lori,Thank you for your positive feedback! We're delighted to hear that you enjoyed our quick and easy check-in process, as well as the pleasant ambiance of our hotel. We apologize for the oversight regarding the cleanliness of the restroom counters and will address this promptly with our housekeeping team. It's great to know that you found breakfast enjoyable and had an overall great stay. We appreciate your suggestion regarding the outside parking lot and will take steps to ensure it is maintained to the highest standards. We look forward to welcoming you back for another pleasant stay soon!Sincerely, Hotel Manager
par un voyageur
Publié le 7 mai 2024
Commentaires de Gestion de l’hôtel
8 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Quintin,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager
par un voyageur
Publié le 11 avr. 2024
The elevator wasn’t working. We had to carry luggage upstairs. Not Happy!
Commentaires de Gestion de l’hôtel
12 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Peter,Thank you for your kind feedback. We're sincerely sorry to hear about the inconvenience you experienced with our elevator. Your comfort and convenience are paramount to us, and we understand the frustration this situation caused. Please accept our apologies for the inconvenience and rest assured, we're actively addressing the issue to ensure smoother experiences for our guests in the future. We appreciate your understanding.Sincerely, Hotel Manager
par un voyageur
Publié le 11 mars 2024
It was very well kept.
Very clean
Commentaires de Gestion de l’hôtel
11 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Debbie,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I'm pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager
par un voyageur
Publié le 9 mars 2024 sur Expedia
Nice property at a great price. Would definitely stay here again.
Commentaires de Gestion de l’hôtel
10 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you had a great experience at our property and found it to be a good value. We appreciate your recommendation and look forward to welcoming you back again in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 7 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jamie,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager
par un voyageur de Indianola
Publié le 6 mars 2024
Commentaires de Gestion de l’hôtel
7 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear PAM,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager
par un voyageur de bernice
Publié le 5 mars 2024 sur Expedia
For the price this hotel was perfect! It was close to the airport and clean.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear katie,Thank you so much for your fantastic feedback. We're delighted to hear that our hotel met your expectations, especially in terms of affordability, proximity to the airport, and cleanliness. Providing a comfortable and convenient experience is our goal, and we're pleased to have delivered that for you. We hope to welcome you back in the future! Safe travels!Sincerely, Hotel Manager
par un voyageur
Pretty good hotel
Publié le 5 mars 2024 sur HotelsThe hotel was clean,comfortable, and pleasant but my only complaint was the noisy people down the hall and upstairs who kept me awake most of the night.Also they gave me a room that was right off the stair exit so there were people coming in and out all night long constantly walking up and down the stairs and slamming the exit doors.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Janice,Thank you for your kind feedback. We apologize for the inconvenience caused by the noise disturbances during your stay. We regret that this aspect of your experience did not meet expectations. We appreciate your feedback and will use it to improve our room assignments and address noise issues more effectively. We hope to have the opportunity to make it up to you in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 4 mars 2024 sur Expedia
This property is a good example of putting lipstick on a pig: fresh paint and floor coverings but otherwise deferred maintenance. Toilet flushed sometimes, I had to remove the tank cover and mess with it. Treadmill did not work, neither did the TV in the exercise room. No butter or peanut butter at breakfast. As we were leaving our room a big daddy long legs went crawling up the wall behind the TV. It was a cheap room and we got what we paid for. The bed was comfortable, that’s about it.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Lori,We are distressed to see your comments. We apologize for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely, Hotel Manager
