Ratings based on 519 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Mattoon
Posted May 19, 2024
Oversold the property and had to send us to a different hotel for 1/2 nights, inconvenient at 11pm
Comment from Hotel Management
May 20, 2024 by Sam, Hotel Management
Thank you for the feedback, I am so sorry we were unable to host you. We hope to have the opportunity to host you another time!
by A traveller
Posted Mar. 17, 2024
Comment from Hotel Management
Mar. 21, 2024 by Sam, Hotel Management
Thank you for the feedback, we hope to host you again soon!
by A traveller
Posted Feb. 18, 2024 on Hotels
Comment from Hotel Management
Feb. 19, 2024 by Sam, Hotel Management
Thank you for the feedback, we are so glad to hear that you enjoyed your stay! We hope to welcome you back again soon!
by A traveller
Posted Feb. 14, 2024 on Expedia
I like
Comment from Hotel Management
Feb. 16, 2024 by Sam, Hotel Management
Thank you for the feedback, we hope to host you again soon!
by A traveller
Posted Feb. 11, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Sam, Hotel Management
Thank you for the feedback, we are so sorry to hear your stay was not a great one. We hope to have the opportunity to host you again!
by A traveller
Posted Feb. 10, 2024 on Expedia
Comment from Hotel Management
Feb. 13, 2024 by Sam, Hotel Management
Thank you for the feedback, we are so glad that you enjoyed your stay and hope to host you again soon!
by A traveller
Posted Feb. 8, 2024 on Expedia
Calm and relaxing.
Comment from Hotel Management
Feb. 13, 2024 by Sam, Hotel Management
Thank you for the feedback, we are so glad to hear that you enjoyed your stay and hope to host you again soon!
by A traveller
Posted Feb. 2, 2024 on Hotels
Comment from Hotel Management
Feb. 5, 2024 by Sam, Hotel Management
Thank you for the feedback, we are so glad to hear that you enjoyed your stay and hope to host you again soon!
by A traveller from Urbana
Posted Jan. 29, 2024 on Expedia
I reached out to the hotel to be closer to elevators and exits due to being on knee scooter. Instead I was placed in a room at the end of the hallway instead of near an elevator. Check in was okay. We were greeted with “The rooms are still being turned” instead of “let me look into that.” Our room was indeed ready but again the accommodations requested for my injury were not.
Comment from Hotel Management
Jan. 30, 2024 by Sam, Hotel Management
Thank you for the feedback, we appreciate knowing where we can improve! I am so sorry we missed the opportunity to accommodate you and hope that we will have the opportunity to host you again soon!
by A traveller
Posted Jan. 29, 2024 on Hotels
Comment from Hotel Management
Jan. 30, 2024 by Sam , Hotel Management
Thank you for the feedback, we are so glad you enjoyed your stay and hope to host you again in the future!
