Note fondée sur 406 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Major construction being done on the hotel. We were not notified before purchasing. Wire hanging on front of our door. Banging and construction all afternoon. No housekeeping. Bathtub didn’t drain.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Nancy Y., Gestion de l’hôtel
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Looked good online. Showed up and it was under construction. Garbage everywhere. Dumpsters. The front desk guy didnt know what he was doing. He was confused like he forgot he was running a hotel. The guy before us looked beside himself. They told us they didnt have the room we booked. Didnt offer a discount for the inconveinance of not knowing what to do or where to put us or even how to us to our room. Get to the room thats supposed to be nonsmoking and it reeked of smoke. The door didnt seal when you shut it so we were worried we'd have to sleep with our door open all night. The bathroom shower and toilet was dirty. Not cleaned in a long time dirty. No towels. The water from the sink didnt come out. No garbage can. The top comforter was all tore up and looked like burns were on it from cigarettes. No lights except from the bathroom. We were scared the car wouldn't be there when we woke up. We couldn't check out fast enough. The new guy at the desk didnt even look up when we came in. Just said "bye dog." What a horrible place. Would not reccomend. Hopefully this place gets it together.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6
par un voyageur
Publié le 17 févr. 2024 sur Expedia
Room was clean, bed comfortable. The water faucet at sink not working properly. Staff notified.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Darrel,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6
par un voyageur
Not bad for price.
Publié le 10 févr. 2024 sur HotelsRooms so far an 8 out of 10
Beds comfortable. Floors in rooms need cleaned.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Nedra, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6
par un voyageur
Publié le 9 févr. 2024 sur Expedia
They double charged
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Harold,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
par un voyageur
Publié le 8 févr. 2024 sur Expedia
Everything was nice would definitely stay again
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Kimbrisha,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6
par un voyageur
Publié le 3 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Nancy Y., Gestion de l’hôtel
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
par un voyageur
Motel 6
Publié le 3 févr. 2024 sur HotelsIt was a great experience up until the last day. How do you charge someone $50 for juice spilled on bedding. Small “problem” not a big one. All it takes is hot water and cleaning solution! Great hustle to have for your paying customer that’s putting money into “your hotel”. We weren’t aware we had to leave.
We were told different things. Even after paying $50 we were told we could still stay. Then that changed to, “oh I’ll put you all on the do not rent list”. To “you can’t stay the bedding had to be washed several times”. Again you’re telling me juice didn’t come out on the bedding when you washed it.
So you cancelled someone reservation without them knowing. When we did find out it was nothing but bs. The room was clean and the trash was all in one area easy for the housekeeper. Like every room that we book. Nothing extra had to be done to be treated like that! Then to be rushed out the room because you had another booking which was our booking you lied about cancelling!!
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Nancy Y., Gestion de l’hôtel
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6
par un voyageur
Publié le 26 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi K,Thank you for the perfect rating!Lilith#Team6
par un voyageur
Publié le 25 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi K,Thank you for the excellent review! Lilith#Team6
