Note fondée sur 728 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,3 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Genial
Publié le 17 oct. 2019 sur HotelsAccueil au top!!!
Commentaires de Gestion de l’hôtel
17 oct. 2019 par Marco, Directeur General, Gestion de l’hôtel
Thank you MME,
Your words are really appreciated.
It has been a privilege to have you as our Guest.
We look forward to welcoming you back soon at Hougoumont Hotel, just in the heart of Freo.
Nos salutations, les meilleurs,
Marco, Directeur General
par Norbert
Publié le 7 mars 2017 sur Hotels
par un voyageur
Hotel agréable très bien placé
Publié le 9 mars 2016 sur HotelsNous sommes restés une nuit et avons beaucoup apprécié cet hotel. L'accueil est excellent, l'hôtel est design, les chambres spacieuses. Arrivés à 10h nous avons pu avoir une chambre alors que les arrivées se font habituellement à partir de 14h. Super quartier
Recommandé
pour Tout le mondepar un voyageur de Montréal, Québec, Canada
Hôtel à proximité du Port pour départs croisières
Publié le 29 nov. 2014 sur Expedia
Pour : Proximité de tout.
Expérience d'un soir seulement, mais accueil chaleureux. A proximité de la rue principale.
par David de France
Super hôtel, situation parfaite, VERY friendly !!
Publié le 21 mars 2014 sur HotelsPersonnel très accueillant et attentionné ! Situation idéale ! Chambres un peu petites mais toutes neuves..!
par un voyageur
Publié le 3 mars 2024 sur Expedia
Room was on the small side but great location.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Marco, General Manager, Gestion de l’hôtel
Thank you, Wendy, for choosing to stay again at the Hougoumont Hotel.It has been our privilege to have you on board each time.We thank you for your priceless feedback, your loyalty, and your very kind words.We are looking forward to welcoming you back soon to the Hougoumont Hotel.Best regards,Marco, General Manager
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Great location in Freemantle. Friendly staff. Very small room but perfectly adequate
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Marco, General Manager, Gestion de l’hôtel
Thank you, Timothy, for choosing to stay at the Hougoumont Hotel.It has been a privilege to have you on board.We thank you for your priceless feedback and your very kind words.We are looking forward to welcoming you back soon to the Hougoumont Hotel.Best regards,Marco, General Manager
par un voyageur
Publié le 9 févr. 2024 sur Wotif
Good position, walking distance to shops and attractions in Fremantle.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Marco, General Manager, Gestion de l’hôtel
Thank you, Allan, for choosing to stay at the Hougoumont Hotel.It has been a privilege to have you on board.We thank you for your priceless feedback and your very kind words.We are looking forward to welcoming you back soon to the Hougoumont Hotel.Best regards,Marco, General Manager
par un voyageur
Publié le 4 févr. 2024 sur Lastminute
We were not happy with the hotel. The staff were lovely very friendly and very helpful, however the condition of the rooms given the price is not acceptable - the state room for the price was too expensive - only one vanity sink in a big bathroom
The curtains were falling off their hooks, the carpet dirty, the iron was not in good condition and left stains on my husbands white shirt, the breakfasts were very minimal, dishes piled up in the sink, staff washing cups etc there in the breakfast area… no dishwasher ?? Not enough staff at breakfast to clear the plates from the tables for the turnover of guests coming down for breakfast, no receipt of payment given to us on the day of leaving - and still waiting for it to be emailed to me. Unfortunately we had an unpleasant experience at The Hougoumont and will not be coming again to the hotel or recommending it to anyone. But as I mentioned your staff were all lovely and friendly.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Marco, General Manager, Gestion de l’hôtel
Thank you Christine for your priceless feedback.We apologize as we missed the mark this time, we have been flat out on breakfast time, which is not very common.The above, mixed with a staff issues (2 calling sick the same day) did not help our performance and our service.We hope that you will give us another chance in the future and to be able to welcoming you again at the Hougoumont Hotel.Best regards,
par un voyageur
Publié le 31 janv. 2024 sur Expedia
Great little hotel in the heart of Freo. Nice little evening touch with a free drink and help yourself snacks in open back bar area. Unfortunately the continental breakfast is very 'hit and miss'and a bit of a shambles to be honest. We had two breakfasts ,each time we had to ask for milk, butter and even water for the kettle for tea. Its basically toast and jam ,the bread may have seen better days.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Marco, General Manager, Gestion de l’hôtel
Thank you, William, for choosing to stay at the Hougoumont Hotel.It has been a privilege to have you on board.We thank you for your priceless feedback and your very kind words.We are looking forward to welcoming you back soon to the Hougoumont Hotel.Best regards,Marco, General Manager
