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Kastel Petrópolis

3.0 star property
3-star hotel near Crystal Palace

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Photo gallery for Kastel Petrópolis

Property entrance
Deluxe Room
Japanese cuisine
50-inch Smart TV with digital channels, TV
Building design

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pool
  • Kitchen
  • 24/7 front desk
  • Air conditioning
  • Breakfast included

Explore the area

View in a map
Rua Marechal Deodoro 153, Petrópolis, RJ, 25620-150
  • Place, Imperial Museum
    ‪8 min walk‬
  • Place, Cathedral of Saint Peter of Alcantara
    ‪11 min walk‬
  • Place, Crystal Palace
    ‪16 min walk‬
  • Airport, Rio de Janeiro (GIG-Galeão - Antonio Carlos Jobim Intl.)
    ‪51 min drive‬

Room options

View all photos for Comfort Room

Comfort Room

Comfort Room

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Triple Room

Traditional Triple Room

Traditional Triple Room

9.4 out of 10
Exceptional
(6 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Presidential Studio Suite

Laptop workspace, free WiFi, bed sheets

Presidential Studio Suite

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Laptop workspace, free WiFi, bed sheets

Superior Room

9.0 out of 10
Wonderful
(9 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Studio Suite

Premium Studio Suite

Premium Studio Suite

  • 75 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Room, Accessible

Room, Accessible

Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the area

Petrópolis

Historic Center stay.At this Historic Center hotel, you'll be within a 5-minute walk of Vale do Paraíba and Piabanha River. Casa De Claudio De Souza and Liberty Square are also within half a mile (1 km).

What's nearby

  • Imperial Museum - 8 min walk - 0.7 km
  • Cathedral of Saint Peter of Alcantara - 11 min walk - 1.0 km
  • House of Princess Isabel - 13 min walk - 1.1 km
  • Bohemia Brewery - 15 min walk - 1.3 km
  • Crystal Palace - 16 min walk - 1.4 km

Getting around

  • Jardim Primavera Station - 35 min drive
  • Rio de Janeiro International Airport (GIG) - 68 min drive

Restaurants

  • ‪Churrascaria Majórica - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Casa do Alemão - ‬4 min walk
  • ‪Doces Húngaros - ‬1 min walk
  • ‪Tic Tac Restaurante e Bar - ‬3 min walk

About this property

Kastel Petrópolis

3-star hotel near Crystal Palace
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Kastel Petrópolis also features an indoor pool and an elevator. For a fee, parking is available.

This 3-star Petrópolis hotel is smoke free.

  • 60 guestrooms or units
  • Full breakfast (free)
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • Dining venue
Kastel Petrópolis offers 60 air-conditioned accommodations with hair dryers. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, and microwaves. Bathrooms include showers with rainfall showerheads.

This Petrópolis hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 50-inch Smart televisions come with digital channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property grounds
Grande Hotel Petrópolis
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
4.6 out of 5, Wonderful, 979 reviews
The price is CA $94
CA $96 total
includes taxes & fees
Oct 26 - Oct 27
Grande Hotel Petrópolis

Property amenities

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 25 per night)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Indoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • 50-inch smart TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Dining table
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

Kastel Petrópolis Hotel
Kastel Petrópolis Petrópolis
Kastel Petrópolis Hotel Petrópolis

Kastel Petrópolis Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 224 out of 329 reviews
Rating 8 - Good. 65 out of 329 reviews
Rating 6 - Okay. 23 out of 329 reviews
Rating 4 - Poor. 10 out of 329 reviews
Rating 2 - Terrible. 7 out of 329 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tatiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Convenient location and super nice staff
Stayed 2 nights in Jul 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice staff and beautiful area. No gym, but I would p
Stayed 2 nights in May 2025

8/10 Good

PRISCILA ABREU

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo hotel, conveniente, perto de tudo, o restaurante dentro do hotel ofereceu um cardapio variado e a comida estava gostosa. Eramos 3 pessoas no quarto e o café da manhã estava incluido mas não foi suficiente para os 3.
Stayed 4 nights in Oct 2024

8/10 Good

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice, modern, and comfortable hotel within walking distance to restaurants and attractions. Spacious room with separate bedroom and kitchen. Breakfast served at time requested. Small indoor pool always a good option for the kids. Convenient valet parking on-site for about $5 US per day. Only downside was city noises (alarms, cars, etc.) outside window pretty much all night long. Next time I will try a room on higher floor facing away from the street.
Stayed 3 nights in Aug 2024

8/10 Good

richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff is wonderful. Only problem is that Expedia says the presidential suite has 2 bathrooms. It only has one. It was an inconvenience
Stayed 2 nights in Aug 2024

10/10 Excellent

janaina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Amandeep

Business traveller
Liked: Cleanliness, property conditions & facilities

Great location, new

Good location, big rooms, noisy on 1st floor with parking garage bell ringing all night, the valcony facing the street has road noise and the light from outside hallway comes under the door where the bed faces directly. Ive stayed before in the larger rooms on higher floor where this isnt an issue. Breakfast to the room is a nice touch but clearlt prepared a few hours earlier so loses its freshness.
Stayed 4 nights in Nov 2023

10/10 Excellent

Hunter

Stayed 2 nights in Oct 2023

8/10 Good

yasmine

Clara e Isabela, o rapaz da manutenção e o rapaz que estaciona o carro são muito profissionais. O gerente também muito profissional. O café da manhã não é bom. Tive que pagar para estacionar o carro!!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Mary R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostamos muito mas acho que deveriam pensar em disponibilizar espaço para o café da manhã que é servido no quarto, apesar de ser bom nao levaram leite nem chocolate
Stayed 1 night in Jul 2025

4/10 Poor

André

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Hotel ruim

Hotel bem localizado, porém condições lamentáveis Quarto sujo, faltou microondas no quarto, café da manhã servido no quarto de forma precária (pedimos muitas coisas e vinham apenas as coisas padrões). E demorava muito para entregar. Comunicação ruim com os funcionários, a única coisa que elogio foi que esqueci uma mala de vinhos e eles me entregaram
Stayed 2 nights in Jul 2025

6/10 Okay

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei do hotel a localização o ponto a melhorar seria o café da manhã o modelo no quarto não gostei ,poucas opções.
Stayed 2 nights in Jul 2025

10/10 Excellent

HENRIQUE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Praticidade e custo-beneficio

Hotel novo ao lado do shopping Petrópolis. Região central, 10 a 15 minutos de caminhada das principais atrações. Tem estacionamento pago (R$25 a diária) com manobrista, o que facilita muito. Atendimento muito gentil de toda equipe (recepção, limpeza, manobrista, pessoal que leva o café da manhã). Fiquei receoso com o fato de não ter um local para comer, então o café da manhã é servido no quarto, na hora que o hóspede escolher. Entretanto, foi uma experiência excelente com várias opções de frutas, pães, bolos, sucos, queijo, torrada, café e leite. Tem reposição quando solicitado, não tivemos problemas. Aptos grandes, cozinha com utensílios básicos e camareira lava a louça. A cama é bem confortável, travesseiros bons. Cortina Black out mas não cobre totalmente a janela então entra um pouco de claridade de manhã. Wi fi atende bem, tem uma Alexa em cada quarto. Espaço do apto é muito bom, mesa de jantar comporta 4 pessoas confortavelmente, locais bons para guardar roupa. Banheiro bom, Box e chuveiro excelentes. Secador, sabão líquido na pia, em barra, shampoo / cond 2 em 1, ducha higiênica, água quente na torneira. No geral, ótimo custo-benefício. Fomos com crianças e não tivemos problemas. Praticidade foi o principal ponto. Só não indicado para quem procura se hospedar em um casarão de época ou junto a natureza.
Stayed 4 nights in Jul 2025

8/10 Good

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradável.

Bem localizada, próximo à Rua Teresa, a um pulo do Museu Imperial e ao lado de um pequeno shopping. O espaço do quarto é amplo, todos os funcionários foram simpáticos e receptivos, mas a limpeza do banheiro deixou a desejar: tufos de cabelo alheio no ralo. Ponto fraco é a falta de um espaço para o café da manhã. É servido no quarto em horário pré estipulado. A quantidade e qualidade dos alimentos é suficiente mas frusta por você não ter tanto poder de escolha. Sentimos falta de uma jarrinha com leite, foi solicitado a parte mas não recebemos em nenhum dia durante a estadia.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rosilene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente, limpo, moderno, confortável, centrão de Petropolis q te facilita muito, não precisa de carro! A única coisa q deixou a desejar, foi o café da manhã à logística deles não funciona, e vc realmente acaba se chateando, pois vc pede as coisas fica horas esperando e não vem, mas fora isso é um hotel com muito potencial, mudando a logística do café da manhã vcs se tornariam 10 de 10!!!!
Stayed 1 night in Jul 2025

10/10 Excellent

ana cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sensacional

Quarto bom, confortável, com sala e quarto separado. O sofá cama é pequeno para 2 adolescentes… mas resolvemos com colchão inflável comprado na Americanas.com Café da manhã servido no quarto maravilhoso., com muitas opções… Ao lado do shopping de Petrópolis
Stayed 3 nights in Jul 2025

8/10 Good

LUCIO C R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Dayane

Stayed 2 nights in Jun 2025

8/10 Good

Simone

Stayed 1 night in Jun 2025

8/10 Good

CLAUDIA DE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O quarto é excelente! Mas o Hotel não atende pessoas com mobilidade reduzida. O banheiro não possui barras de sustentação para idoso e nem possui cadeira de rodas usuais. Para quem precisa levar idoso é muito complicado. Agora, a equipe de estacionamento show!!! Andre e Wallace me salvaram!!! Prestativos!!! Foram eles que me ajudaram na locomoção da minha mãe para o quarto. Não sei como agradecer a eficiência, atenção e carinho. Estão de parabéns! Aliás, a equipe de manobristas, camareira, recepção, todos, muito prestativos. No restante, não tenho o que reclamar.
Stayed 1 night in Jun 2025

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Ivana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Fugiu do padrão de excelência

Viajo sempre para esse hotel e pela primeira vez deixaram a desejar, pedi um quarto para 2 pessoas em camas de solteiro, o me foi dado um quarto com uma cama de casal e um sofá cama na sala muito desconfortável. Pra piorar na hora do café da manhã veio uma bandeja única para as duas pessoas com poucas quantidades e quando pedi reposição demorou demais para vir a reposição.
Stayed 1 night in Jun 2025

10/10 Excellent

Fabiano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito confortável,elegante, localização excelente e equipe extremamente solícita e gentil.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelli

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Valentim

Stayed 2 nights in Jun 2025