Note fondée sur 929 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 juin 2023 sur Expedia
Commentaires de Gestion de l’hôtel
2 sept. 2023 par Manager, Gestion de l’hôtel
Hello bruno,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.
par un voyageur
Publié le 2 mars 2023 sur Expedia
Excellent service, chambre spacieuse.
Commentaires de Gestion de l’hôtel
7 mars 2023 par Manager, Gestion de l’hôtel
Hello Daniel,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our service. We appreciate you taking the time to share your experience.
par un voyageur
Publié le 20 août 2019 sur Expedia
Je trouve le cadre ideal et j' apprecie enormement .
Commentaires de Gestion de l’hôtel
29 août 2019 par Jack H., Gestion de l’hôtel
We appreciate the review.
par un voyageur
Publié le 7 mars 2024 sur Expedia
Smelled like cigarettes each night I stayed, bathroom door doesn't close, bathroom wasn't cleaned all the way, and noisy couple of nights. All in all, those were the only things I could complain about. Was decent
Commentaires de Gestion de l’hôtel
9 mars 2024 par Manager, Gestion de l’hôtel
Hello Tony, We appreciate your feedback and regret to learn of your experience. We encourage guests to report any concerns during their stay for immediate resolution. Your comments will be shared with our team for review and improvement. Thank you for choosing to stay with us, and we hope to welcome you back for a more enjoyable stay.
par un voyageur
Publié le 5 mars 2024 sur Expedia
Very good
Commentaires de Gestion de l’hôtel
7 mars 2024 par Manager, Gestion de l’hôtel
Hello Jenny,We are delighted to hear that you had a positive experience during your stay with us. We appreciate your feedback and hope to welcome you back in the future for another wonderful stay.
par un voyageur
Publié le 5 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 mars 2024 par Manager, Gestion de l’hôtel
Hello William,We are thrilled to hear you had a wonderful experience at our hotel! We hope to welcome you back soon for another fantastic stay.
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par Manager, Gestion de l’hôtel
Hello Kevin, We appreciate you taking the time to share your experience with us. If there were any specific concerns during your stay, please don't hesitate to contact us directly so we can address them accordingly. Your satisfaction is our top priority.
par un voyageur
Publié le 1 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 mars 2024 par Manager, Gestion de l’hôtel
Hello Kevin,We're sorry to hear that your experience was not up to expectations. Please feel free to contact us directly so we can address any concerns you may have. We value your feedback and hope to have the opportunity to improve your perception of our hotel.
par un voyageur
Fine stay, but overcharged on billing
Publié le 28 févr. 2024 sur HotelsThe stay was fine, the room and staff excellent. However, I was not given a receipt upon my departure on Feb. 13. I was told the receipt would be emailed to me, but I have yet to receive it. Should not take two days to email a receipt. I also was overcharged. I was quoted online a one-night price of $160.55, including tax, but the transaction that appeared on my credit card was for $161.74. Obviously, not a huge difference, but then again not what I was quoted. Can you explain the extra charge? Thanks.
Commentaires de Gestion de l’hôtel
2 mars 2024 par Manager, Gestion de l’hôtel
Hello Andrew,I apologize for any inconvenience. Regarding the delayed receipt, our team is working on improving this process for faster delivery. As for the discrepancy in pricing, I recommend reaching out directly to our management team for a detailed explanation. We appreciate your feedback and will address these concerns promptly.
par un voyageur
Hotel is OK none in the area need of remodel
Publié le 25 févr. 2024 sur HotelsHotel is OK for the area
But many rooms are rundown and not kept up very well. Desperate need of an upgrade to the interior of rooms.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Manager, Gestion de l’hôtel
Hello Ronald, We appreciate your feedback on your recent stay with us. We will share your comments with our management for their review. If you have any further concerns or suggestions, please reach out to us directly. Your input helps us in striving for continuous improvement.
